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Gabriel P.

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Total Points
81

1 Review by Gabriel

  • Costco

6/15/21

I ordered a refrigerator from Costco in April. After waiting a month they scheduled a delivery. I had a contractor and plumber standing by in case they had to make a modifications to make it fit. An hour before the scheduled delivery, they called and said they couldn't find it. After several days I finally talked to a supervisor who said indeed it was lost and ordered another on an expedited basis. The second one arrived and it wouldn't fit because the published specifications were in error. The installation tom set up an appointment for the following week and placed the refrigerator in my family room. The day comes and no installation crew. No one knows anything about it. I don't know who to call... no one knows anything and I'm sitting with a refrigerator in my family room. Never again Costco.

Products used:
Refrigerator

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