Costco

I purchased an expensive item (around $1000) thru costco online. I got a message via email from costco confirming payment and stating when to expect delivery, along with tracking number. A couple days later I get a message stating that the item had been shipped. A day later I followed up with the UPS tracking and it then stated that UPS had not even picked up the delivery yet. No delivery date was offered. So my item is in limbo. I called Costco customer service but they stated there was nothing they could do. Simple as that. It was now in the hands of the vender that is actually sending the merchandise Costco just takes my money and forgets about you. Totally worthless.

That's all I have to say really. Not only does Costco require masks of employees but they also require masks of customers as part of the Corona virus fraud. I hope they get what they deserve. I certainly will never shop there again and neither will my family or extended family. I am not interested in a society in which I am a slave to ZOG and not allowed to to have a business, own property, or have any rights. Over my dead body, or theirs.

Tried to cancel my 93 year old father's membership over the phone (I have power of attorney). They would not allow me to cancel it. I could understand if they wouldn't allow me to open an account in his name but to cancel it? I told them that I would go to the store in person with the power of attorney in hand. The customer service rep said, "I think you may be able to do that". Really? I may be able to cancel?! I guess once they get your money, it's hard for them to give it up.

All of the bulbs I bought at costco for summer were duds. They took them all back but this is the second year in a row the big $14.95 value bags were not worth a penny. All of them did not sprout. Not pleased..

Delivery date in cart is "estimate". Even after promised delivery no notice no show. Costco said GE the worst. Both GE delivery service & Costco customer service will tell you will call you back & neither do. I've completely paid & have no faith I will get it even a week after it was to be here. This is not a shortage issue. I was told it is at the GE warehouse. This is bc they don't give a sxxx about customers. I'm now considering canceling membership. Stinks.

I reckon it's the best retail supermarket in the whole country.
There are cheap products and not only the one you can consume. You can buy here clothes, electronics, and literally everything you wish.

I ordered a sewing machine on line for my daughter's birthday. It doesn't show up and check on line find out Costco canceled the order. No call or email. I call and find out that our new address was not in the system yet. I spend about 40 minutes with a young girl trying to ship the item. She said her supervisor won't $#*! it. I answered all the security questions and still won't ship it. 19 years with them and this is there customer service. We canceled the member ship and upgraded Amazon Prime. We also joined Sam's club. We get free shipping and ordered the sewing machine. Costco you just lost a very good customer that spent a few thousand dollars a year. We didn't really shop there that much anymore. Amazon has you beat in everyway. Especially customer service and shipping. Good luck with your big box of poor customer service.

If you are thinking about joining Costco; keep this in mind. If you have a question about your account be prepared to spend at least 1/2 hour trying to get through to anyone by phone. It is a nightmare. They make it mor edificult than trying to reach someone in government.

Honeydew I bought from Costco was so bad that even after 8 days of attempting to ripe it in garage, it had no sweetness.
I often buy Hoody's shelled peanuts and they are bad 50 % of the time. They were over roasted.
Peanuts are great when they are still white or slightly brown when roasted.
I never took any produce back because of time and gas spend was not worth the cost of produce or peanuts.
I have often bought produce or food which has been poor quality 50 % of the time.
That does not mean Costco should not monitor quality of their produce and products.

Costco had a special with Kelsie Blinds. Bryan came out, measured my blinds and sent me an estimate... which did not include all blinds he measured. I replied he was missing a breakfast side window which was one of the smaller ones and he replied back that t was wrong. I replied with description of all blinds. I did not hear back from him until I called Costco directly. I then received an amended estimate. It went from $1,922.60 to $2,735.80. That means one of the smallest windows cost $813.20.

I'm not one who looks forward in buying tires or getting air for them. It's truly a chore I never look forward to.
Today was completely different.
Andrew was so helpful in making this task so enjoyable. He knows tires and he knows how to treat people with his kindness and patience. I left feeling educated on tires and learned for myself how to save money when purchasing. I
Would also like to give a shout out to Ryan who had a delightful personality with his greeting and attitude when in fact these guys stop what they are in the middle of working on only to have to walk around a car to squat down and add air in tires.
I left the store with such a great feeling that Cosco service people love what they do and know how to make a customer feel happy!
Thank you Plano East Costco! You guys rock!

I put an order online Costco.com and need it quickly. So I paid extra fee for the Express 1 to 2 Business Days. After one business my order status is still "Received", called Costco.com. Mr. J told me, since this is the first business day, you still have tomorrow to receive the item. Next day, the status is still "Received", called again. Ms L said, you probably receive the order tomorrow. Asked, that means I cannot receive my order in 1-2 business day. The answer, we can only process your order next business day. Therefore, your order may be received tomorrow. If you cannot we can refund your express shipping fee. What hell is that?

I can't believe they closed photo printing! What an I suppose to do for prints albums and invitations! I did all my photography printing through Costco photo for the past 14 years. Now they want me to use shutterfly, are you kidding me. Shutterfly is terrible the quality and color of pri ts are terrible, not to mention the price is 4xs Costco. I won't be able to afford to offer prints and albums anymore. I'm upset. What about the dozens of previous books and photo projects I had saved on Costco photo?

I have always been so satisfied with the service Costco have given in the years we have been with them, but due to the pandemic we have purchased on line no problem with the goods and if on the odd occasion we have had minor problems they have been rectified promptly, but the delivery by parcel force is terrible they give you an hour slot and then deliver 3to4hour later and this occurs every time, you should look for a new reliable carrier