I called administrative office in La Quinta California 11 times, transferred my call 1 time, no answer. Called back 10 times, no answer. Why have a phone in La Quinta California? When I'm there, lines are long, 2-3 people standing telling you to go to line #, why aren't they opening up registers to check people out?
I like Outrageous deals, manly deals, as I walk into the store. You should have Vuarnet sunglasses right there. Best lense guaranteed in the mountains. Meat deals are good. Personally, I think any electronic computer, headphones. IPad, phone, is a gimmick or clearance item, along with your equivalent of as seen on TV items. When I think of the things, I feel I don't need Costco as much as Costco needs me. OMG, I haven't been there in over 3 months.
Ordered goat canceled goat.
Spoke to Costco. Com several times because Ups via my account started order to be delivered.
Costco. Com yesterday November 21st Tuesday said disregard your order has been canceled.
Plus it states signature needed UPS left package.
I've been on the phone with Christoferfor 32 minutes please hold on I finally said your package is outside and I suggest Costco. Com retrieve it.
Thanks Costco. Com you have saved me more $$$ than I need to spend.
Will never recommend or order from you again.
If you shop around for what you buy here you will see that you really are not getting such a great deal and on top of it all you have to pay a yearly fee to pay more for your goods then you would elsewhere. So nop not for me, I like to save money not spend more. But more power to you all who like them.
Employees are rude. And manager don't do anything at Costco Glenn Allen, VA. I was yelled by an African American lady for not putting the bar on the band, its ridiculous, I remained quiet I'm not rude, but I'm paying a membership to be treated like that, no way.
Since the nearest Costco store is 45 minutes away, I decided to try ordering online. Big mistake. I ordered 3 bags. Costco plastic wrapped each bag and shipped UPS them separately (Three tracking numbers). One bag arrived more or less ok. One bag arrived 1/2 full. One bag went missing alltogether to the point that UPS declared it too damaged to deliver. No response from Costco. So out of 3 bags, 2/3 of them were severly damaged in shipping. Great puppy food. Costco packaging and shipping sucks.
I bought tires with a 50k mile warranty. One ended up leaking after about 10k got it replaced but they threw away the spare I had (with out telling me). Now I'm stuck with a flat tire and no spare. (Ironically it's the same tire they "Fixed") never again costco. Do your self a favor and buy your tires from a real place the customer service is ridiculously difficult to navigate.
Costco in Orange Park FL damaged my rims while installing tires on my Jeep Grand Cherokee. When I went inside to ask about the damage I was immediately yelled at by a technician saying they didn't do it and that I was absurd to think they caused any damage. Their insurance was even worse to deal with. Charity was difficult to get a hold of, never answered messages, and was rude every time we spoke. This is THE worst company I have ever dealt with and I will never do business with them or any of their subsidiaries again and I advise everyone else of the same.
How can such a great local b&m have such a poor online presence in technology age? You can't create a system of orders and fullfillment. Can't create shipping labels then not give product to your delivery man. That's poor infrastructure
Ordered ko2 tires correct size for rav4, waited 2 weeks. Arrived and mechanic said "speed rating for tire was 130mph and the car was rated for a slower speed and did not want liability to install them"? Spent my $1100 somewhere else.
First time in a Costco. Just wanted to look around. Lady at front door was RUDE because I didn't have a card. Instructed me to exit door to get membership. Gentleman at Exit door RUDE as well. Refused to let me in with the cart I grabbed outside. Thanks for the experience Costco.
I purchased a LG refrigerator from Costco.com, this was a second LG refrigerator that broke, I called customer service to return the Refrigerator. First they accepted the return to give a full refund but after a week when I followed up for return they said they will not accept the return and refund because the price of refrigerator is high. They offered to give me $300 vs original price of $2700. They said however we say 100% customer satisfaction guarantee but when the price of merchant is high then we will not accept the return for full refund. I told them in this case customer should not trust Costco but it seems like they don't care.
I have been a Costco member for 15 years and cant say enough about the warehouse. I recently bought furniture online and had the best white glove service. I have bought from high end such as Restoration Hardware and paid for the white glove service that still could not match Costco.
Costco's online pharmacy is quick and efficient. The cost of my prescriptions is about 80% less compared to my neighborhood pharmacy. My emails are always answered right away. The pharmacy mails from Washington state and I am on the east coast, and my prescriptions always arrive sooner than expected.
The only thing that bugs me here is the crowds, but you can see why, quality is good and can be relied on even if not the cheapest you always get good value as the quality is good. Obviously you have to have a big family/freezer/be prepared to buy in bulk!
Maybe a simple round cake can help mothers who want to make their child's favorite cake, while this can't be difficult for Costco's cake making employees and it doesn't bother them that take the one of the cakes 's cream off and make a child happy, It was not expected of managers of Costco who do not care about their customers.
I signed in an new account with Costco.com and ordered some food such as milk and egg etc. Got food within schedule. Ever since delivery people began pickup food from Costco, I have got txt. And on their way to delivery, got txt again. Few minutes ahead delivery got txt too. Then got txt while they got there. Thanks for the delivery person.
I was refused entrance today because I did not look old enough to qualify for senior hours. The person at the door has only her guess if I am old enough. There were several customers entering at the same as myself and several were obviously younger than myself yet I was the only one stopped. At no time was I asked how old I am nor was I asked to show proof of my age. I was only told I could not come in till 10 am. At this point I was debating if it made sense to continue spending thousands with Costco then I noticed nobody being stopped when the clock hit. 9:20. Keep in mind there is not visable signage to indicate senior hours or what age is considered senior.
Ordered tires on Feb 7,2018 and patiently waited for confirmation of delivery. Never received and went online on Feb 14 to confirm my order to find that the order was delivered Feb 8. Very poor communications between Costco online and the purchaser.
Shipped my item on time. Shipped it in the original packaging so the person the gift was for could see what it was on delivery. It was not a large item and should be been boxed. If I'd have had to return it the original packaging would have been damaged by labels and such and nobody would have wanted it as "new" anyway. Big company. No common sense.
Answer: Go to. Costco.com and after you give them your zipcode you will be given locations of warehouses near you with phone numbers. The website will link you to a lot of information about Costco.
Costco has a rating of 2.5 stars from 1,515 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costco most frequently mention customer service, credit card and next day. Costco ranks 200th among Grocery sites.