Costco

For the second time I was discriminated against by Manuel, the young man at the exit. Just because of my Hispanic appearance. How sad that he is a Hispanic and with a Hispanic name who believes himself superior, that he forgets his roots and that we as a member pay him his salary.

Every time I go to Cosco their prices change. I have seen some items go up by $10 if not more. Because we pay a membership prices should be reasonable but their not. I saw one item I used to buy go from $8.99 to $26.99. $#*!ing crazy. No deals or bargains there. Price gouging as far as I'm concerned

Before COVID -19 the paper plates bought at Costco are of good quality, but after the virus decreased, the quality of Costco's paper plates became very bad.
And the plate has a serious strange smell.
Microwaving food in this type of dish may cause harm to your health.

Costco said my range would be delivered last Friday, 8/12/22, It never made it on the truck. I was told they would deliver it Tuesday, 8/16/22, guess what, wrong again, the range never made it on the the truck. Now they say Wednesday, 8/16/22, the range will be delivered. I spoke with customer service, they were very unresponsive and told me not our problem. I have wasted over 20 hours of my time waiting on a range to be delivered and they don't give any F---s!

Ordered bed frame. Started in May. First one had oil stains on fabric. Second one received again oil stains on fabric. Third one dropped at Amazon not our house. After two weeks received it again oil stains. Try to call Costco wait on hold forever. Call back option doesn't work when they call back. No one in line. Trying to get shipping label for return. They don't sent enough label. Done with Costco online shopping. Never again.!

I've been searching for the best deals I can get during the Pandemic since I was in dire need of new tires. I was so happy to see the deals Costco in New Britain, CT had! Gave a call to pre-order my tires, John was very helpful over the phone of what needed to be done. A very sweet woman, Diana helped me get my Costco Membership, an easy 10 minute process. Ordered my tires for next day delivery, (they have a wide range in store just didn't have mine in stock) I was guided in what would work best for me and my financial status, no forced upselling here. A gentleman, Wilbur gave me a call this afternoon, (day after my order) to let me know they were ready for me. Wilbur took my keys and within 45 minutes of walking the isles, my tires were on! Christopher handed over my keys with a smile. Very pleased and will definitely be purchasing my tires through Costco for the future! Thank you all for your help!

Costco has changed a lot after the Covid pandemic. Prices has gone disproportionate with inflation, quality of fruits and veggies is worse, and they bring in good produce one week followed by lower quality next week ( bait and switch technique). You pay premium prices for lower quality. Whole Foods or traders Joe is way better. Goodbye Costco.

My experiences with Costco online have been a nightmare. First order sent to the wrong address in some other city. Second order wasn't delivered because they sent it to someone else's name at my address. Third order took a month to be delivered because they sent it to "Bill to" address, not "Ship to" address. Then, made an unauthorized charge to my Visa and said they do not issue credit card refunds for online charges. I would need to dispute it with my bank. How is this possible? Actual Costco Warehouse shopping is just the opposite: easy, quality, friendly, fairly priced. But, their online function is a nightmare.

Reported Citibank Costco credit card. Your membership with Costco gets cancelled immediately. We were not informed that our membership became invalid. We use the actual membership card which revealed at the gas pump that our membership is "invalid". 7 weeks of membership stolen by Costco. Extended membership by one month with no evidence from Corporate that has changed as of this review.

Regul

Purchased a shed from Costco on December 17,2021 and as of January 24,2021 still have no received it. Costco will do nothing about it as they say it is not their problem as Backyard products makes the shed and Costco only sells them. It seems to me that if Costco sells them it should be their responsibility to see that the customer receives their product. Costco gets paid, and you get nothing, Talked to customer service several times and they just keep getting more rude each time. Costco is getting like the other companies and becoming a scam of a company

Costco sends us a book with sale items, monthly. The goal is to lure us in. But when the advertized, published item is unavailable, they do nothing at all to satisfy customer. They say "we do not guarantee that sales items are available." Really? You drag us in by published promise to have items, and then not even "sorry"? NO substitutes? You lose TRUST by doing it. And so a potential 5 stars shrinks to fit 2 stars.

Costco Corporate,

I have been a loyal customer for years and today I was singled out, targeted, and discriminated against for bringing my emotional support dog to store marine del Ray. There is absolutely no reasons for me to be target because of my need, not want, of the assistance of my emotional support animal. I am highly considering canceling my membership due to this and find the actions of your employees to completely go against the company's core values.

One of the worst customer experience I had in my life time. I ordered a Cash Card from them online which took months to reach me after multiple resends and follow ups. When it finally reached me, I was told that the card is inactivated and my money is refunded to my account. The customer support team didn't not know about it and I almost spent 2 months with multiple calls, mails which made me loose my cool, mental peace etc for nothing as eventually speaking, its as good as Costco refused to give me a cash card! The reason I say this is that they tried to send it multiple times but always at incomplete address and finally when they managed to send one, the card was a closed card and whatever I paid was refunded almost before the card even reached me!

While me and my mother were browsing the vitamin aisle at the Eagan Costco, we were aggressively approached by one of the sample lady's who was stationed at the vitamin location. We were not looking for advice but she did not seem to care. She aggressively spoke at us for probably 5 minutes about these vitamins she was selling that neither of us were interested in. Then she pressured my mom into taking some supplements that later made her feel very ill. I was not pleased with the forcefulness of the sales associate and it was very uncalled for.

Costco sells poor appliances and dubious warranties.
I bought a Samsung oven that stopped working in less than two years. The oven had a two-year warranty, but Costco would not honor it.
Why? Because of Costco delivery problems, my oven was delivered two months after purchase. But that two-month gap used up two months of my warranty, leaving me with only 22 months of actual warranty coverage after the oven was delivered – not enough to cover the oven's failure less than two years later.
Costco should have honored my warranty because the delivery delay was entirely Costco's fault.
Don't trust Costco appliances or warranties!
Steve Alexander
Edina, Minn.