A friend recommended you and I honestly dont regret. The best corset I have ever seen and worn. I wonder how you manage such superb quality in this price. I am amazed to see how knowledgeable your customer support is. They are very quick to respond and know their prouduct very well. I will come for more will recommend to all I know.
I took advantage of their 4-for-1 deal and picked up 4 absolutely gorgeous corsets. They are beautiful and well-made, and their selection is fantastic!
After reading reviews for this site, I was nervous about buying, but I needed a corset for the renaissance fair and they had exactly what I wanted. I ordered, got email confirmation and then nothing for a week. I emailed them and let them know I was going to publicly review them. I quickly got a reply that said my corset was being made and they would love a review. Low and behold a few days later i got shipping conformation and i received my corset as ordered. I cant say for sure if my email was the reason i hadagood experience or not. We all need to be careful ordering online. My only issue is the sizes are not accurate on the site. A size 24 waist should have a #24 size corset not a #20.
I absolutley love this top and feel like i belong in a video game or movie when i wear it. Best thing, it even looks great with jeans! Detail is amazing and top quality. Very happy with my purchase and look forward to buying from you again!
https://www.corsetdeal.com/products/bertram-ivory-steampunk-corset
Thank you very much Corsetdeal for making my day. This steampunk I ordered was a stunner. I am a corset freak but never saw such a great quality for this price. Many Thanks John for your help in selection and sizing. Definitely coming back for more.
I ordered 5 corsets, and tried to return 3 that were the wrong size. They were unopened and still in the bags they were received in. Not only is the policy that you need to pay to return them, but you also lose on the "restocking". On top of that I was told the corsets were returned damaged and I would not get my money back, but I could pay to get them back. At this point I have paid for the items twice over.
I also filled out the form to do an exchange and sent the item back as requested. Once they received the item I was told they do not do exchanges.
I have yet to get any money back for the 3 returned items after constant messages telling me I would.
Highly recommend not ordering from this shop unless you are confident on your size.
I am still waiting on a dress and a corset I bought 2 weeks ago, delivery said it would take 3-5 working days. The worst thing for me is the lack of communication, I've emailed numerous times and even scheduled in a phone call and they didn't call.
I wish I read the reviews, many people are saying they are extremely lacking in communication and customer service is terrible. Such a shame when a business fails because they can't be bothered or forget to inform a customer where their product is.
Do not recommend at all.
Ordered a dress and 5-7 days was the estimated delivery. Got my dress, 3-4 WEEKS after I ordered it and after 3 emails to both corset deal and paypal VG LONDON, messaging them on their website chat and on facebook. They didnt send me any emails after purchasing and didnt inform me on what was going on.
When they finally replied they only said that my parcel is now in their UK warehouse. Did not apologise or say anything more. The dress in itself is good quality, not exactly like the photo but I like it. However, not worth it at all because of all the hassle.
Dear Customer, Thanks for the feedback. We apologize for any inconvenience caused to you. I understand we failed to live up to your satisfaction level with regards to customer service but we will make it right in future. We can customize an offer for you on your next order as a customer goodwill gesture and a sincere apology from our end. Please email me on help@corsetdeal.com once you are ready to place a new order with us. Please mark the email attention to Ramuna. I will take care of the request and make sure you will be one of many happy customers on our store.
Kind Regards,
The company spans the hell out of you if you sign up for their newsletter. You'll get five emails a day, and not one of the coupons actually work that are mentioned in the mailer. When you reach out to customer service, they blow you off and have you email technical support (not entirely sure why they'd be able to help, but they prove to not help as well). After multiple back and forth emails, they admit it's a misleading marketing and that it isn't for the 50% off they offered, it's 20% and to just buy it.
No thanks. I rather pay more with a company that's legit and honors their marketing campaigns.
Dear Customer, I am sorry for the inconvenience. Please Please mark an email to Ramuna at help@corsetdeal.com, I will surely consider any special requests you have. Hope to see you again at our store.
Only refunded a portion of what I payed for on my corsets see I paid 104 with shipping and everything. I also had to pay to ship it back 13 bucks. So that 117. I got 26 bucks refunded to me. That ain't $#*!
I'm a full figured girl with small breasts. It didnt fit, as expected. I barely had the corset on for 5 minutes, took it off, and returned it. They refunded me $5.00 which is less than it cost me to return it. The item itself was almost $50.00! They said they weren't able to refund my money because it was heavily perfumed. ABSOLUTE BULL$#*! LIE. I didnt have any perfume on, nor did I put any on to try on an item that I KNEW I would need to return. Do not purchase anything from this website! I tried to call customer service and surprise SURPRISE! Busy signal. I'm absolutely livid about this whole transaction. Just give me my money back!
I cannot comment on the products because i am still waiting for my product to arrive. I had one corset turn up 10 days later than led to believe. This had to be returned. (the 24th of May) its now the 15th of June I am still waiting for the replacement thats been ordered and when i e mail all i get is its being made. There are 10 in stock according to the website. No apology or explanation. No phone number to Ring. Worst company ever and will not use them again.
The customer service is horrible. I came with a problem and the lady that I got (*) was not detailed at all. She didn't try to help me or at least explain to me what was going on. As soon as she replied, she closed my question when the previous email stated that all questions will be closed 48 hours later so that the customer would have enough time to reply. She closed it as soon as she replied so that she wouldn't have to deal with me anymore. This site is nothing like it makes itself up to be.
*Personal information redacted by admin
Dear Customer,
Thanks for sharing your valuable feedback. We apologize for the inconvenience caused to you. As per our records your order was exchanged was processed and resolved. We also refunded $8.00(Refund (Unique Transaction ID # 102047597S020363A)) for the inconvenience.
According to our system records your issue was resolved on July 25th 2014.
Please feel free to contact us for any further assistance:- By phone number: +1.855.441.2007
- By email: help@corsetdeal.com
- By visiting this page on our website: help.corsetdeal.com
Once again we apologize for the inconvenience.
Kind Regards,
Compliance and Customer Relationship Team
CORSETDEAL
I bought a corset and it was too big so I changed it for a recommended size by them. This one was too small but they wouldn't change it. So I am £70 out of pocket with an item I can't use. Would not recommend
Dear Customer, Thanks for the feedback. We apologize for any inconvenience caused to you. Please email me on help@corsetdeal.co.uk as I do not have enough information to check the order details or please share the order details here. Please mark the email attention to Ramuna. I will wait for your reply in order to check the details and fix the issue up to your satisfaction.
I ordered a white corset for my wedding, it was a bit to big my fault, so i sent it back. $20 to "restock it". So ordered the right size, when it got here it was ivory, not white. The corset I ordered didn't even have the option for ivory. Looks like whom ever made it used the wrong material. Ivory with a white trim is an obvious mistake. I asked for help and all the tell me is my order was properly fufilled. I sent a photo and they just tell me to fill out a return form. Im not going to pay nother $20 for someone else's mistake.
Dear Customer, I am sorry for the inconvenience. Please mark an email to Ramuna at help@corsetdeal.com, I will surely consider any special requests you have. We are sorry that we were not able to live up to your satisfaction but we will love to serve you again if you give us another chance. Hope to see you again at our store.
Was skeptical at first to buy any product from this website as google has so many bad reviews and I couldn't find one good one. This really worried me. My order was supposed to arrive on the 3rd of January but ended up coming 3days before I was so pleased with this and very happy about the contact I received from the delivery service.
The product is amazing! Very good quality and I will be buying my future corsets from this website with hopefully no worries. I could of gone with a size smaller than my natural waist so does run a little big but not much.
BEWARE! DON'T DO BUSINESS with this company
You will NOT receive merchandise or REFUND
If you are smart STAY AWAY
Worst customer service
I missed a corset for my wedding
Still waiting that was in February
No reply NO REFUND
NOTHING
Dear Customer, I am sorry for the inconvenience. Please mark an email to Ramuna at help@corsetdeal.com, I will surely consider any special requests you have. We are sorry that we were not able to live up to your satisfaction but we will love to serve you again if you give us another chance. Hope to see you again at our store.
I've ordered a few of this fabulous corsets and they fit perfect, the are so well done, such details, I really love them. I'm very happy with my corsets and recommend this company highly
Availed Buy 1 get 2 free - Bought 3 waist training corsets for just $79, was not expecting quality -honestly quality is amazing, best part is works I'm seeing results already
Answer: Gothicxo is a different brand and on the website, only the Gothicxo collection is listed. We sell Gothicxo collection so products are the same.
Answer: Yes a legit company. Ordered from them for the first time and experience is great
Answer: You should talk to them on their help email. They are pretty good with responding to queries.
Answer: Yes this is their website for UK and EU customers. They have a warehouse in UK too.
Corset Deal has a rating of 3.4 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Corset Deal ranks 15th among Lingerie sites.
Dear Customer, Thanks for the feedback. We apologize for any inconvenience caused to you. Please email me on help@corsetdeal.com as I do not have enough information to check the order details or please share the order details here. Please mark the email attention to Ramuna. I will wait for your reply in order to check the details and fix the issue up to your satisfaction.