Contact Lens King

Initial delivery appeared to be lost however there was quick response from team and new order was sent thanks. Few days later i received the initial order but I suspect the lenses spent a few days in -10c weather so not sure if they are safe to use. The inidividual packaging looks "rippled" likely from being in the cold? In any event got some lenses...took a little longer than expected due to delivery mishap but new set showed up quick. So happy ending. Thank you

Contact Lens King provided a quality service at a reasonable price. Delivery was prompt and everyone I encountered epitomized professionalism. I will be both using and recommending Contact Lens King in the future. Thank you!

I wish when it came time to re-order, I could easily get the 'best' price right at the site, rather than having to do a google search to find the products, in order the *then* get the lowest available pricing...

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

The box was damaged and there was an issue with the delivery needing there to be someone home. It was a little inconvenient to have to go out of my way to pick it up from a nearby location. However, the process of ordering itself was smooth and easy. Delivery itself was very quick as well.

Quick and easy! The first time was a hassle for me because I was told by the customer service team that my first prescription had expired and they gratefully gave me the steps I needed to take to make a new order.

I have been waiting a month and still have not received my order. I had to contact them to find out why. Was told they were on back order and they would have them in a week. Still no contacts or tracking number provided.

I was extremely irritated by the delivery method chosen. Rather than leave the package at my home in the timeframe I needed, UPS took the package to a pickup location and I had to go pick it up myself. It delayed delivery by two days and I needed it sooner. I am not concerned about the package being stolen from my front porch. I was never told I needed to sign for the package, and the delay and having to pickup at a different location was inconvenient. I will not order again from this website if this is the norm.

A price is quoted then you get to cart. Adding a processing fee is very misleading then on top of that they add shipping. You'd think paying a $40 plus processing fee on top of contacts that would include shipping. Will not reorder again from here.

I was shopping for contacts. I started at lens.com & then check out your website. I read your disclaimer about service fee. I chose your company even though you are $2 more. Thank you for being upfront & honest.

This was our first time using Contact Lens King and we were very satisfied with the process. The shipping was fast and even with the added handling fee the lens were still cheaper than other competitors online. Thank you!

They lure you in with a great price on the contacts. You then will spend time creating an account and then picking out your contacts and get them in your online cart. You then look at the total price and realize they added an extra $10.00 per box and call it a servicing fee. BAIT AND SWITCH. I called and they actually admit it and just say that to compete with the other online companies that they need to do that. The legal term for what they are doing is bait and switch. I will do everything that I can to discredit the company. If I could give it zero stars then I would.

I had to make several inquiries regarding my order as I had a previous order, I needed to return. I got full credit expeditiously and explanations each step of the way. Excellent customer service, great company. I will be back.

The customer service is awesome! I got my Jillian go address Erin Feb and the order was paused. They called me the next day and asked if they could resolve any issues. They fixed my billing and got my order through super quick.

Easy process.
I received the products I ordered a couple days later. So the delivery was pretty quick.
I can't tell about the quality of the products yet since I haven't used any.
I only checked the outside of the boxes and it is conformed with what I ordered.

ContactLensKings delivered my contacts quickly and promptly. The price was great and rest assured the contacts have been great too. They are exactly the ones that I have previously received from another major contact lens seller but at a better price! I will definitely shop from here again.

One box of lenses is not the right strenght. I've contacted your customer service and it seems like I'm going to have to get a refund and reorder the lenses I need, so send the wrong box on my dime even though the mistake wasn't mine. I'm very unhappy about this.

Using the website is relatively easy. I could review and upload my prescription with no issue. I have an issue with the prices. Although they are cheaper than some of their competitors, they are still pretty high on price.

The site was easy to navigate and the purchase process was very smooth. I received my contacts in about 4 days after ordering, which was quicker than expected. I am very satisfied with my purchase and overall experience.

I have not used the contacts yet so I don't know how the product is. I would say the ordering was very easy and the delivery time was great. I was told it would take longer to get than it actually did.