Contact Lens King

I had an extremely disappointing experience with Contact Lens King and will never do business with them again. For years, they fulfilled my contact lens orders without issue, even with an expired prescription. Then suddenly, they refused to process my order, citing the same expired prescription they had ignored since 2022.

What made the situation worse was their complete lack of communication. Not once during those two years did they notify me that my prescription needed updating. This inconsistency left me scrambling to secure a new prescription when they abruptly denied my order. To make matters worse, customer service was dismissive, rude, and offered no solution to help me in this urgent situation.

Thankfully, I went to VisionWorks, where I received excellent service, a new prescription, and my contact lenses promptly. I cannot say the same for Contact Lens King. Their poor communication, inconsistent enforcement of policies, and horrible customer service made it clear that they do not value their customers.

I would strongly recommend avoiding this company. Save yourself the frustration and take your business to a more reliable provider like VisionWorks or other reputable optical retailers.

I recently tried out these contact lenses for my eyes, and I'm extremely satisfied with the results! The comfort level is exceptional, I barely feel them in my eyes throughout the day. Not only do they correct my vision perfectly, but they also provide excellent clarity and sharpness. The ease of use and hassle-free maintenance make them ideal for my busy lifestyle. I've experienced no irritation or dryness, even after long hours of wear. Plus, the packaging is convenient and hygienic, ensuring each lens is fresh and ready to use. Overall, these contact lenses have exceeded my expectations, and I highly recommend them to anyone seeking reliable vision correction with maximum comfort.

This website design is fantastic, it is so easy to navigate around, plus there's always a discount available whenever I place an order, so I really value the generosity of this store.
The delivery of my lenses was prompt and efficient. I placed an order for contacts on Friday and received them on Tuesday, which was impressive for standard shipping. Moreover, I have ordered three times so far and they delivered exactly what I had ordered without any issues or mashups.

The order was delayed 2.5 weeks due to 2 of the 3 contacts ordered being out of stock. We did not receive notice of this until a week after delivery. This is the second time this happened and we plan to shop elsewhere next time despite having ordered from them for years.

Have to call because online will not let me order one lens only. They usually give me 10% discount. Am 94 today so even a 3 month supply is chancy. Always feel good when I call and the box arrives promptly

First time ordering off of Contact Lens King. Easy website to navigate, affordable prices with significant savings over purchasing from my eye doctor, fast shipping. Will definitely use again and recommend to others. Glad that I found this retailer!

Got my order. They kept me informed even through a slight delay out of their hands. Glad to know some companies still promote/provide good customer service! Have recommended them and will continue to do so.

I've ordered from this website for 2 years now. I get a completely legitimate product, shipped quickly at good price. The invoices are clear and I have no problem submitting to my insurance and getting reimbursement.

Contact Lens King has served me well for several years now! Although prices from emails I receive are generally rather high, if I do a Google search for my contact brand, I can find lower prices through your same website that are overall quite reasonable. Shipping is always relatively fast, and without issues. Thank you!

Have been purchasing contacts from you all these years and while you do offer great pricing the processing fee is ridiculous. I did find them a little cheaper but that was due to a rebate being offered. I really like your customer service and hate rebates.

This order was different from other times due to a glitch with the manufacturer. It took much longer than expected. But when I would call in to check on the status the customer service personnel were very helpful!

Totally hassle free. Ordered, asked a question, got a quick answer. Product arrived in a reasonable amount of time. Exact same package as I would get at the doctors office. Expiration date way off into the future.

Your prices are quite good, despite having increased substantially in a year. Nevertheless, please show the actual prices, including all your fees, which are really just additional profit, up front. Do not break out the fake processing fees, but include all in one price. It is much too hard to compare with other companies this way.

The lenses I received expire the same time as lenses I purchased well over a year ago. Granted it isn't till 2025 and I will use them, but something to consider if you don't wear your contacts all that often.

Adding to my review... customer service is on the ball! They were given false information from my Optometrist's office that my prescription was expired and contacted me immediately and we took care of it right then and my order was not delayed. And... they followed up with me to make sure I got my order and that everything was OK. Thank u Contact Lens King. Made my shopping experience and confidence in them. I feel like our relationship will be a long one.

Compared many companies before I ordered my contact lens. Price here is very reasonable even after adding the processing fees. They emailed me the shipping info the second day and I received my item within a week! Highly recommend!

I appreciate the prices & ease of using the website. However, despite a search for coupons, I did not see the 10% offer until right after I submit my order. It would be super helpful if you could apply that discount. Thank you.

Ordering was easy. Customer service was friendly and helpful. There was no hidden costs, and after a lot of searching, Contact Lens King had the best price. They had to check my script with the Dr., which takes time. Considering that, I still received my order sooner than I expected.

It was a little misleading the way you marketed the contacts. You had a sale price for the boxes, but then tacked on a processing fee that wiped away any savings. I would have been better off buying them from Lens.com or 1800 Contacts. I will not be using Lens King any more.

While the price is very cheap, I'm not sure if it's the actual contacts or what but they have been a bit dry/irritating to my eye and I've been wearing contacts for years so the only thing different these past few weeks are the contacts