CompressionSale has a rating of 4.2 stars from 20,728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CompressionSale most frequently mention good quality, great experience and long time. CompressionSale ranks 90th among Medical Supply Store sites.
The compression socks arrived quicker than I expected and even a day earlier than I was told. I don't buy much on line so I bought one pair to confirm they were what I was looking for. Then I bought the rest when I was satisfied.
What a horrible experience! Customer service is evasive. They take so long to respond you have no chance of getting a refund. You have to pay to return merchandise. Website is confusing, can't look up what you purchased previously.
The stockings did not provide the usual compression I get from that stocking. I had to both pay for the return and they charged 20% for the return fee.
This contrasts with Ames Walker whose stockings I had to return; they paid for the postage and gave me 100% credit, no questions asked.
Socks were packed in a thin plastic bag for shipping. No protective wrap or shipping box. So Sigvaris box got seriously crushed in shipping. Customer Service rep at the company told me CompressionSale always ships without a box... if I want a box, I would need to choose a more expensive shipping method. Socks were okay.
I was unable to return my stockings due to them being on "clearance" sale. I've ordered in the past and they worked out. This particular time unfortunately I overlooked the return details and now have stockings I can't wear and out the money.
I find it difficult to get into the foot and ankle part of the stocking,,,it's way too tight. I bought some long medium stockings prior to this and had to give them to Goodwill because they were so tight I could not get into them.
Orders were processed quickly. Have used this company before.
Website is easy to find what I need, great selection and product availability.
Did not get what ordered. I got 2 pairs of " Truform Men's Casual Socks.and Athletic Knee High Socks 15-20 mm Hh" and got 2 pairs of Truform Men's Casual Socks.I wanted the athletic version which I have and like in the white color. I have previously purchased what you sent me and do not like or want them. They are in their original package and have not been opened.
Ordering thru the website was easy, prices were good. The sizes were good,. The shades were not exactly what I wanted, but they will be ok. Let me explain in the color category everyone is not light beige or beige, of course black is universal for everyone. How about Tan,Suntan to get those colors, I have to order from my local vender which is a lot more expensive. Can you help with that. I will continue to order thru the website.
Unfortunately I ordered the wrong compression stockings. I ordered (by mistake) the thigh high without the silicon band. Since I even wear my stockings when I do my daily walk ( 2 - 3 miles), they keep slipping down unlike the ones with the silicon band. Since they were on sale, I could not return them.
When I originally placed my order I ordered the wrong size I used your live chat explained to the person what I did. She said no problem I can fix that and she did. I received my order it was complete and the correct size and color. Thanks
I have ordered in the past and had no issues was very pleased with product I needed to
Replace the old ones ordering was very easy had them delivered within no time.
Very easy on placing order and payment method also very easy
The hose were great quality and just what i was looking for. The support was great.
The gloves were not great. Truly can't use them - waste of $10. No grip and did nothing to help get the hose on. I had to use my old ones which have holes in them.
This was my second order. This time I ordered more knee highs and three pairs of thigh highs. The knee highs are wonderful, the thigh highs are really not good for me at all. They really are quite short ( just a bit, 2-3 inches, above knee). And, at my birthday dinner out, they slipped all the way below my knee.
I'm not sure what to do with the two packages that have not even been opened.
On a high note, I ordered a package of knee highs with a design on them and I love them.
This is a tube stocking. It does not have a "reinforced roomy toe box nor reinforced heel" as stated in the description on the item.
This pair came in a box.
It is also the same pair as ReliefWear. This pair came in a cello bag.
Both had the same item number.
I ordered compression stockings - they arrived promptly and I put my hand in one and realized that I could not get it over my foot and leg. In the meantime my leg is well and I do not really need the stockings. Therefor want to return.
I am a 76 year old woman that is considered very active. I weigh 122 lbs, 5 ft 1" tall. According to your chart I should fit into a size small. But I figured I better try a medium. I wonder if your sizes are correct. My reason is because even the medium was way too small. Is there any way that I can exhange the one I purchased for one in size LARGE. I could not even pull the medium size over my knees. Please let me know how I can mail this box back to you and receive the LARGE.
Thank you for any help you can give me.
When I needed another pair of compression hose but I couldn't find my previous order to be able to order another pair the same as before, I asked in the chat box if they knew what I'd ordered before. Within a matter of minutes I had a reply with the product number. It made it so much easier to order another pair like the ones I already had!
I ordered knee braces left and right and followed their sizing chart. After receiving the brace it was smaller that the size according to their sizing chart. It was hurting my leg. So pick a size up when you follow their sizing chart. So to exchange the size, I had to pay for the shipping even though technically the fault is on their side due to their stupid sizing chart. I decided to return the right knee brace as I just was not very happy with their excange policy making me pay for shipping. I would rather buy from someone else. So then they are charging me 25% for return processing. That's when I realize this company only cares about their profit and not their customers. I would never buy from this company ever again. Other company have the same exact brace and I will give them a try for my second knee brace
Answer: We have free shipping on all orders within the United States. The only charges would be big items such as the donner aids, or heavy items such as the washing solutions.
Answer: Sizing charts are located on the product details page. For knee-highs: measure around your ankle and calf. Then, measure the distance from the floor to the back of your knee. For thigh-high and pantyhose: measure around your ankle, calf, and upper thigh. Then, measure the distance from the floor to your upper thigh (bottom of your buttocks).
Answer: Please contact customer service at 1-800-504-7315 at your earliest convenience.
Answer: Please contact customer service at 1-800-504-7315 at your earliest convenience.