I would advise everyone to read reviews on ComplaintsBoard before deciding anything. It's trustworthy. With honest opinions. What's interesting is that people share their negative experience only to show companies' worst sides. That's why I consider them to be reliable.
I really thank them so much for existing.
My wife has a dog breeding business with hundreds of satisfied clients. They love her and their puppy. But sometimes she decides that a prospective client is not someone she could work with, or is not in a position to properly care for puppy and refuses to let them adopt one of hers. These few people post abusive rants at Complaints Board. It is disheartening to see human beings venting their anger and hate in public. Complaints Board is a dumb idea! Ignore the vitriolic outbursts for which it provides a forum.
After five attempts to provide detailed review information of a complaint (without bashing the subject company) I keep getting the same reply from ComplaintBoard that my review is incomplete, without clarity of missing information. I followed their guidelines. I'm done with this group. Save your energy. Not worth spending a minute it with this site/group.
Complaints board's complaints are always useful as well as the website itself, especially if you want to see the reputation of a company and what other people say. It's also clear what company cares and what doesn't; just judging by how often they answer, how many unresolved or resolved complaints they have and what they offer to resolve an issue. It's like a litmus test and is definitely reliable. I trust them.
This site is a scam and should be shut down. I am a new business owner and they stole my 5 star review from trust pilot and falsely claim poor customer service and quality when there is not one complaint besides the 5 star review which they logged as a complaint. I will be looking into legal action against them. After talking with Complaints board they removed my company from their site and the review which is great, yet was still very concerned about the summary of my company that they put up of multiple complaints on service and quality when there are no negative reviews and even if there was a legitimate bad review, one review would not constitute the slandering of such extent. I have voiced my concerns and hope they are more careful with what they say about a company in the future.
Hi Roy,
Thank you for your review!
We greatly appreciate your direct communication with us via email.
Your concern was promptly addressed, and we successfully resolved the issue you brought to our attention. Given that your complaint is no longer relevant, and your request has been favorably resolved, the information no longer accurately reflects the situation.
If you have any further questions or require additional assistance, please don't hesitate to reach out to us.
We are always available to provide our support and guidance.
Kind regards,
ComplaintsBoard.com Team
I know people who have posted fake reviews to get back at people they don't like that work for companies. They then make multiple profiles and make comments. There is no verification and the website refuses to remove false information even when the police endeavour to get malicious and false accusations removed. The website then says you can get the person who wrote to say it's resolved but they will never remove the comment. The only option is to take this company to court. Who can be bothered with the expense and hassle. I'm sure the majority of people realise that this is not a credible complaints website.
Dear Jane B.
We appreciate your concerns regarding the credibility of our website. We take all reviews and feedback seriously and strive to ensure that our platform is a trustworthy and reliable source of information for consumers.
However, we do understand that there are individuals who may misuse our platform to post fake reviews and make false accusations against others. While we have measures in place to detect and remove such reviews, it is not always possible to catch every instance of fraudulent activity.
If you believe that a review on our platform is fraudulent or contains false information, we encourage you to report it to our support team. We will investigate the matter and take appropriate action in accordance with our guidelines.
We also understand that there may be situations where the only recourse is to pursue legal action against the individual or company in question. While we cannot provide legal advice, we do encourage you to consult with a legal professional to determine the best course of action in your specific situation.
Thank you for your feedback and we hope that you will continue to use our platform to share your experiences and feedback in a fair and honest manner.
Best regards,
ComplaintBoard Support Team
This site should be illegal. Absolute lies posted about so many businesses. You can't even respond or it will rank higher in the search engines. Hopefully someday they go out of business. Read real reviews on Google, Facebook and the BBB where customers are actually verified!
You can put up your complaint but you may have them respond back in language bordering abuse. This is if whoever doesn't agree with or approve of your situation. You can't remove your own complaint so before you decide to use them just beware.
Update: Since writing this review our profile was fixed and information updated. So make sure you reach out to them to clear everything up.
Our company has a "profile" on this terrible website. It collects random information from different sources without following up on them or checking the information. In our case the " complaint " was taken from our BBB page. We resolved the complaint long time ago, but they wouldn't update it on their website. Websites like this should be banned since they are hurtful to businesses/consumers. If you run a complaints website, make sure to check your information. Not just still it from other websites.
Hi Vlad,
Thank you for bringing your concerns to our attention.
Unfortunately, without specific details and the opportunity to investigate, it's hard for us to provide a detailed response. It looks like you haven't reached out to us before posting this review.
We want to assure you that we adhere strictly to our rules, and we never steal or collect random information.
As I can see, you posted this complaint on different websites. So, what prevents your customers from doing the same on various platforms?
As a review website, our goal is to provide a platform for users to express their opinions, and we offer a free service for companies that wish to monitor incoming complaints.
If you are a company representative and would like to respond to these reviews, you need to contact us from your official email address and claim your business profile. During this process, our moderators conduct additional manual checks of business accounts.
Please contact us at support@complaintsboard.com and provide a link to your company profile so we can review and address the specific issues you've raised. Please also mention "VLad K. From Sitejabber" in the subject line.
Thank you for your time. We look forward to hearing from you!
Just compare the reviews for "regus.com" in SJ, BBB and Complaintsboard. Complaintsboard says regus is 100% legit. They use the bot replies to mark complaints as "Resolved", giving them a certified seal, while in reality they were never resolved. They also auto-resolve the complaints after some time, so if the fraud site is persistent in giving fake resolutions, it will eventually mark them as resolved.
Here's an excerpt from BBB, and another from complaintsboard for the same site;
BBB: "Customer Complaint: Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed."
ComplaintsBoard: "ComplaintsBoard has analyzed Regus and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 100%."
Hi Ajay! Thank you for your review!
ComplaintsBoard.com doesn't use any bots for providing replies. The mentioned company's account is officially claimed, and it means that all responses are given by their representatives.
And here's how our resolution process works: each company has 30 days to provide an official reply to their customers (publicly or directly).
If the complainant doesn't respond within these 30 days, we consider that either the issue has been resolved or the consumer is no longer interested in the complaint. And it works for every company, with no exception. Complaints without any responses are never marked as resolved, unless they are outdated (older than 3 years).
We hope the process became clear to you now:)
For any other inquiries, please contact us at support@complaintsboard.com
Have a great day!
Kind regards,
Marianna from ComplaintsBoard.com Team
Complaints Board is controlling and withholding public record by only allowing some reviews to come through. Complaints Board is doing this to get business advertise with them. Complaints Board is violating A Freedom of Information Act!
They are not following what is in the contract for their employees, like for the working VISA. They should be the one to shoulder it for the OFW from the Philippines but they are deducting it on the first months salary of their employees. They make their employees work for 12-16 hours per day but they dont pay their overtime even though in the contract it says that overtime after 8 hours should be paid by the company. They dont give the time card to the employees so that theres no evidence that they worked overtime without pay. They dont give the last pay of some of their employees and cancels the contract without any definite reason or explanation. Very bad company
Dear katie m.
Thank you for bringing this matter to our attention. However, it appears that your message is not related to any specific complaint or issue on ComplaintsBoard.com. Our platform is designed to facilitate the exchange of feedback and complaints between consumers and businesses.
Based on your complaint, it appears that the company you are referring to may not be adhering to the terms of their employment contract. Deducting the cost of the working visa from an employee's salary and not paying overtime as stated in the contract are clear violations of employment laws and regulations.
We strongly encourage you to report these violations to the appropriate authorities, such as the Department of Labor and Employment in the Philippines. Additionally, if you have evidence of these violations, we recommend that you gather and present this evidence to the relevant authorities or seek legal advice.
As a complaints website, we cannot take direct action against the company in question. However, we will investigate the matter and take appropriate action in accordance with our guidelines. We appreciate your feedback and will use it to improve our platform and services.
Best regards,
ComplaintBoard Support Team
This site has allowed a deranged lunatic to post false things about me and my family for years. $30,000 is what we were quoted to have the lies removed. Anyone can post any lie they want with no proof. Its nothing but an extortion scam.
I reported world truth.org to complaint board because I was bullied by two individuals in this social media. One of the representative provided their opinion than resolving the situation. My advice is to try consumer affairs instead because they have very good rating so far.
This website allows contributors to harass individuals even though it breaks their terms of use and members conduct!
I've reported this and still nothing has been done about it. I am now seeking a law firm to act on my behalf.
It's even more suspect that they have domain protection for ICANN Whois records. They protect their address!
According to statistics, more than 90% of customers use review websites before making decisions to purchase something. These are my personal recommendations. Never ignore what customers say.
My first website to check if there're any complaints about a certain company is complaintsboard. I recommend you to always do the same, especially if you're gonna spend a lot. Check what other people complain about and check if a company tries to resolve their issues. If yes then there's nothing to worry about, if no, then no one guarantees you won't be one of those complainants.
I guess it's their solid position, but actually lack of positive reviews makes this website trustworthy to me as they reflect the real situation and how a company treats their clients.
People rarely write reviews when they are happy. There's nothing to talk about if everything is perfect.
But if a company screws up, we usually do everything to let everyone know about it. And it's the company that should improve this situation and resolve your problem by any means. Not you.
So I really think that websites like complaintsboard are useful and should exist to avoid misunderstanding, fraud and deception. Those complaints can become a really important part of your shopping experience.
The ComplaintsBoard.com should definitely be shut down. The site is full of threats, defamation, libel and the website owner won't do anything to remove defamatory content since he makes money from the Google ads. They also allow users to create multiple aliases to fake negative reviews against companies. Something should definitely be done about this company. That site is harming many innocent people.
I don't know how the US gov didn't shut this site down already, it is filled with fraudulent posts that they use to blackmail people and business all over the world to get them to pay a fee to remove these posts...
They show a FAKE negative overview of our company which is harming the reputation.
Moreover, all requests for the removal of malicious postings are completely ignored.
Hi Joe!
We regret to hear about your experience.
If you suspect a review to be fake, you can consider taking the following steps:
• Any reviews that do not comply with the ComplaintsBoard’s Complaint Guidelines should be reported. Usually, this kind of content consists of personal attacks and verbal assaults, personal data of employees, sharing other people’s experiences, conflicts of interest, and reviews meant for other websites.
• Aim at resolving complaints from real customers. The more complaints you have resolved, the lesser is the impact of the fake complaints on your business.
• Publicly express in a comment or a private message why you find a review to be inaccurate. This will diminish the effect these reviews might have by showing your customers the whole picture of the situation. Moreover, responding to complaints and interacting with your customers brings a higher value to the companies.
• If you believe our moderators have missed a suspicious review, you can report it with supporting evidence and the complaint will be further investigated. Often these removal requests are not successful, so we advise you to try alternative options.
Moreover, if you disagree with complainants, you can always publicly express in a comment or a private message why you find their reviews to be inaccurate. This will diminish the effect these reviews might have by showing your customers the whole picture of the situation. Moreover, responding to complaints and interacting with your customers brings a higher value to your business.
This information is mentioned in our Business FAQ that's freely available on the website.
However, reviews are never removed from the website, which is also mentioned in our FAQ. And we never make any exceptions.
If you still have any inquiries, please drop us an email at support@complaintsboard.com
Kind regards,
Marianna from ComplaintsBoard.com Team
The ComplaintsBoard.com should definitely be shut down. The site is full of threats, defamation, libel and the website owner won't do anything to remove defamatory content. They allow users to create multiple aliases to fake negative reviews against companies. Something should definitely be done about this company. That site is harming many innocent people. complaintsboard.com are NASTY
Overview
ComplaintsBoard has a rating of 2.1 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. ComplaintsBoard ranks 13th among Consumer Protection sites.
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- Riga, California, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Larry C,
We are sorry to hear that you have been experiencing difficulties in submitting a review on ComplaintBoard despite following our guidelines. We understand how frustrating this can be, and we want to help you resolve this issue as soon as possible.
We appreciate your efforts to provide detailed information about your complaint without bashing the subject company, and we apologize if our feedback has been unclear or unhelpful. We would like to assure you that we take all feedback seriously and work hard to ensure that all reviews on our platform meet our standards for quality and accuracy.
If you would like to try submitting your review again, we suggest reviewing our guidelines carefully to ensure that you have provided all the necessary information. If you are still experiencing issues, please don't hesitate to contact our support team directly. We thank you for taking the time to provide your feedback. If you have any further concerns or feedback, please do not hesitate to let us know. We value your input and will do our best to improve our services in any way we can.
Best regards,
ComplaintBoard Support Team