Comfyfree

Bloody awful products. The garments are NOTHING like the beautiful pictures. After being offered up to 25% refund and keep these flammable nasties, I returned the cardboard boots and "cotton" (read flimsy cheap polyester lining printed material) cowboy shirt. I kept the cardigan out of sheer frustration - it is a far cry from the pretty one in the photo. It cost me A$55 in postage because they don't combine, and then A$38 to send the stuff back. RIP OFF!

Unfortunately the support service of this company didn't help at all in any thing. We have changed many emails. Made me loose time and money. I ordered many products and received almost all of them wrong and the company didn't do any thing abut it but beg ME to accept whatever came. I have never seen such a terrible way to treat a client. The products are different from the pictures and the quality questionable. I don't recommend buying there if you don't want to loose your money.

I ordered 4 shirts that didn't fit and were of poor quality. They also had no tags including no laundry instructions. Wrote to them to return and got a song and dance until they finally said that return shipping would be too expensive and I should give them to a friend. Worst experience I've had!

Purchased items online on Jan. 4, the order was not processed until Jan. 21, and received on Feb 15. The sweater was the wrong size in an open package, and looked nothing like photo, the two pair of boots were not shipped stating they were OUT OF STOCK, they were in stock when I ordered them but 17 days before processing I guess they would be out of stock. I had to send five emails before they refunded my money. Also, they don't accept returns due to COVET 19, of course they don't tell you that up front. Your stuff is coming from "China" they don't tell you that either.

I ordered 3 items that I was going to use as a base for different outfits one of which was a costume. The ankle length green dress with embroidery turned out to be a black long sleeve short linen shift.
Took 4 months for me to receive the items and they were either not what I had ordered or so poorly made that they were falling apart. Tried to contact customer service to return but the contact information is defunct. Do not waste your time or money on ANYTHING from this site.

Do not buy from this company!

I ordered 3 tights from Ticktoc and was very excited. I understood the long wait time and I was ok with this. I tracked the shipment often. And the closer it came the more excited I got. I had them shipped to the office since I am the only one here and I could not wait till I got home. The mailman handed me the mail every day and we were both looking for it after they said it was delivered. To no avail. It was never delivered and when I had contacted customer service numerous times. I was told to contact my local post office, over and over again. I was able to contact my credit card company and get my money back. But I really wanted the tights I ordered. I am very upset because I was really looking forward to these. Luckily they are not the only game in town and I was able to find simular items, Cheaper.

Do not order from this COMPANY! It takes forever and its very poor quality and cheap material. Nothing like the photo. It took almost two months to arrive and it was the wrong merchandise. I ordered a dark brown XL button down sweater. The information written on the package was in Chinese (Mandarin) i could not believe it. I had no idea I was ordering merchandise from overseas and it takes a long time because it has to go through Customs. Returning it will probably turn into another nightmare.

I ordered two items two months ago and still have not received anything. Of course the company took my money. When I would e-mail them, I received these sweet little e-mails always asking me to "be patient" and can I wait another 5-12 days. This has been going on for two months - still no shipping conformation - no items shipped or received. Anyone in the same situation should contact law enforcement, your states' attorney general, and the site server of which they are associated with. I am doing all three. I'm in law enforcement and know they cannot get away with this much longer. As for a refund? They said, "We'll give you a 10% discount on your next purchase. Laughable. I am also contacting any supplier they do business with, finding their DBA license number and other names they do business under. These foreign companies are a dime a dozen, but this one is the most blatant I have ever seen.

I ordered two items on 12/10/19 and contacted them the next day requesting order cancellation and refund. I've had the same laughable but maddening experience as everyone else. I did file a dispute with my bank but that has to go through Visa and can take up to 90 days. If any package arrives, I will return to sender. I feel so stupid for falling for this scam. That's what I get for trusting anything from Facebook. Lesson learned.

Caveat emptor - let the buyer beware! Their website is slick but their merchandise is definitely substandard! On 1 Nov, I ordered 4 items through your website hoping to be able to have them for Christmas time. One item (Floral Print Blouse) has been received but was not at all what was promised in the photos and site literature (flimsy and below substandard quality). The remaining 3 items have not been received and are currently still listed as "Preparing for shipment" a month and a half after my order. I've since tried to contact the seller to request cancellation of the rest of the order and reimbursement but they have not responded. After doing some research on the internet, I've found that there are many people who have had the same experience with this company.