CollegeFootballStore
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CollegeFootballStore

How would you rate CollegeFootballStore?
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Illinois
2 reviews
21 helpful votes
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I like them I order a Crimson Tide Mens Sweatshirt as a gift & I order it 10/05/2019 with fast free shipping they ship it 10/07/2019 it arrive 10/10/2019. & I really love that & I will order from them again. & I don't have anything bad to say about this company they treat me fairly & very honestly. I guess to each it's own. Thank you (Collegefootballstore) see you soon. M

Date of experience: October 10, 2019
Georgia
1 review
3 helpful votes
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I don't trust this site
September 15, 2019

I just placed an order, and unfortunately did not think to research the site first. I got a confirmation email, and when I clicked on the order number to review, I got a warning that someone may be trying to hack me, and now it just gives me a blank screen. When I went back to the site to check from there, it said my just created password was invalid, so I clicked on the forgot password link, and it said if my account was valid I would get an email to change my password. Well, no email was sent, so I guess I have a trip to my bank tomorrow to dispute this charge. From now on I will research a site before placing an order.

Date of experience: September 15, 2019
New Jersey
2 reviews
4 helpful votes
Follow Debi L.
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I ordered an ornament for Christmas for my daughter from College Football Store. But the problem is that Fanatics is in charge of that company and they "refunded" my order as with all the orders I try to place. This company has screwed up my accounts and I am unable to order from anywhere. Since they have a monopoly on all the sports online stores. How am I supposed to get gifts for my family. I have spoken to them on the phone over and over and over and nobody helps me!

Date of experience: December 10, 2016
Maryland
1 review
3 helpful votes
Follow J G.
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As mentioned on other reviews, they do not manage their inventory. I waited 20 days after my order. When I checked on my order, I was told the shipping was canceled while in transit and was on its way back to the warehouse. I was never informed that there was an issue or that my order was shipped back. I "spoke" via chat to a representative. All they said they are sorry and will give me a refund. They cannot reship the package and if I wanted a new one they said I can order it again through their site. NEVER AGAIN will I order from them or Fanatics. The poorest customer service I have experience in a long time. BUYER BEWARE.

Date of experience: July 25, 2019
Tennessee
1 review
0 helpful votes
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Terrible website and no customer service
December 23, 2022

Placed order, received order#. Checked status next day and no orders shown. No response to email.WOW

Date of experience: December 23, 2022
Florida
1 review
1 helpful vote
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I bought an NYU hoodie from here and soon after I decided to cancel the order because I didn't want it anymore, well it did not let me cancel and when I got in touch with someone to help me, they said they'd do something about it but they never did, so poor customer service and I've been seeing that on other reviews. On the other hand, the hoodie itself is good so far, quality is nice, I would only buy something from them if it looks higher quality and or has the most popular tag on it.

Date of experience: June 10, 2022
Alabama
1 review
0 helpful votes
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This site is Full of Bull$#*!. I order a Jersey and NEVER got iy nor did I get my money back. DO NOT ORDER FROM THIS SITE. We need to report them and get this site removed ASAP

Date of experience: December 11, 2020
California
1 review
5 helpful votes
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BUYER BEWARE
December 19, 2019

College Football store also uses the name FANATICS to sell college logowear that they cannot produce. You will place your order that never arrives and then when you call and speak to customer service they will tell you they ran out of the items but NEVER bothered to contact you to let you know. They are pretty fast on charging you. They throw out dates to you on when it will ship and arrive but IT WILL NOT ARRIVE!

Date of experience: December 19, 2019
Alabama
1 review
0 helpful votes
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Cheap Chinese
December 5, 2021

College recliner cover unbelievably cheap Chinese junk. I will not shop here again. Order 107-5673-1445

Date of experience: December 5, 2021
Wisconsin
1 review
0 helpful votes
Follow m v.
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Ripped after wash and delicate dry huge hole in the arm. NO RETURN POLICY AFTER EVEN ONE USE. Please dont buy even if its priced well

Date of experience: November 17, 2021
Texas
1 review
3 helpful votes
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Do not order from them!
November 1, 2019

Very rude customer server. I'm still not sure if i will get my shirt after talking to 3 different CS representative.

Date of experience: November 1, 2019

Overview

CollegeFootballStore has a rating of 1.1 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CollegeFootballStore most frequently mention customer service and phone number. CollegeFootballStore ranks 43rd among Sports Memorabilia sites.

service
7
value
6
shipping
5
returns
3
quality
5