I bought an NYU hoodie from here and soon after I decided to cancel the order because I didn't want it anymore, well it did not let me cancel and when I got in touch with someone to help me, they said they'd do something about it but they never did, so poor customer service and I've been seeing that on other reviews. On the other hand, the hoodie itself is good so far, quality is nice, I would only buy something from them if it looks higher quality and or has the most popular tag on it.