I got this mouse for an "old timer" friend of mine. He still doesn't get the touch pad for laptops so I got him the slim mouse. I set it up for hime and let me tell you... I want one for myself now. The action is smooth, the left/right click doesn't actually "click". Need to get used to not hearing or feeling the "click" but very nice touch. Feels heavenly when the mouse sits inside your palm. We'll done samsung... we'll done once again.
I purchased 20 units of 2 pk of 3.0 64GB Kingston usb flash drives. When the order came, I learned by opening the package that only 15 units were shipped to me. I immediately sent an email to their customer service. No response. Tried a second time. Still nothing. Went to their online store to leave a message. In less than 36 hours I finally got a response and a refund for the remainder of the order not shipped. Thank you Colamco! Much appreciated. Will buy from them again in the near future!
I placed an order for a device and according to the description on the website at the time there was over 100 in stock. The next day I received and email stating they were out of stock and cancelling/refunding my order. While I'm happy they refunded my order they have some issues with how they track stock and represent it on their site. I won't do business with them in the future.
Ordering and shipping were easy and a breeze. I have yet to unpackage and use the printer, but I feel it will work well with our office. I will let Colamco know if I have any problems with the printer.
I did receive the item in a timely manner and ordering was easy but they sent the wrong fuser. I have filed a claim for a return and I am still waiting on a response.
Wow, I am impressed with how quickly I got the scanner after it was marked shipped.
I did a lot of price-comparison shopping prior to purchasing the Epson *******XL-GA. COLAMCO definitely came through!
About the scanner: it is large/wide. So, want to make sure you dedicate enough desk space for it. This does scan well. Since we scan a lot of vintage items for graphic design projects, I wanted to find something could scan up to 2400 dpi. This scanner does the trick.
I found the scan results for our vintage paper items were better with Epson's proprietary software than the SilverLight software that Epson throws in for free (and is geared more towards photos/film),
This was great experience ordering from this company. The product I ordered was OEM and was a great price compare to other big retail companies. I am definitely going to shop here again. Thank you for your service COLAMCO.
Cell phone cover is exactly as expected. Delivery time was just fine; was hard to track but I asked their customer service and they gave me the information right away. Thanks!
Great ordering experience, prompt shipping, and very helpful when returning items which failed. Ideal customer service relationship! Makes it easy to do business and focus on our business outcomes, rather than purchasing.
Colamco seems to have a very intuitive user interface with a sound order placement system. As for the product i purchased, i am optimistic but we will find out.
EDIT: Shipping was faster than anticipated and the package was well packed. Thank you!
Quick, tidy, good service. I found a new supplier and am now ordering all my networking gear from them and posting links of them to friends who ask. Well done.
Check out was easy, though for new customer check-outs, you should specify that the password has certain conditions (length, etc) at that point. Customers become concerned after clicking "complete transaction"... then having to re-enter a new password that meets the criteria and then clicking "complete transaction" a second time. This can lead to customer's being concerned they are accidentally ordering two items!
Post delivery follow-up: My order arrived literally the next day after ordering - even though the site suggested a one week delivery time frame! It came via FedEx ground and shipped out of Indiana - hence why it arrived the following day. Packaging was good, product as described.
My order was received several days ahead of what I expected. The personal contact with Chad and Dawn shows that this company wants me as a customer to be fully satisfied - and I am! Also, I know that should I have an issue or have additional needs, they will make sure to the best of their abilities those are met.
My one suggestion is that you require signature on expensive packages. I was in a panic when the package was delivered without signature, and it took several days after delivery, for me to find out who had my $8,ooo package.
We have purchased several items from Colamco (toner, printers, laptops, etc) and have always been very pleased with our service. The customer service agent (Susan) was very helpful in tracking packages and keeping us up to date on delivery schedules and any billing questions we had.
COLAMCO had a very hard-to-find product, in stock, for an acceptable price. Shipping was $9 on a $10 product and I felt that could've been lower considering it was such a small item, but whatever. Shipping time was great, though. I would do business with them again if they have something I need.
Great prices-super fast delivery! I was pleasantly surprised to hear that my order shipped so quickly when I called to check the status- Susan was very friendly and pleasant to speak with. I will be using you guys again for sure.
You guys keep changing the price on the printer I want. It seems like every time I come back to see if it's gone down, it hasn't gone back to where it originally was when I decided I wanted it. (Only 2 weeks ago).
Shipping speed was great. Did not ship same day, even though I ordered it early in the morning. Had to ask a few times to get the tracking number. Didn't get tracking number until 2 days after I placed my order.
Competitive pricing and really great customer service. Needed to tweak an order and Heidi answer the call promptly helped me with the adjustments and then followed up promptly with an manual email confirmation of what we discussed in the call. Can't ask for more than that. Well done, Colamco. Thanks!
As someone who orders from Colamco.com regularly, I am impressed with their customer services and competitive prices. My go to service rep, Susan Euliano, is simply fantastic. On the rare occasion that issues arise with an order, she has been there with prompt responses and cost effective and sometimes creative resolutions.
Colamco has a rating of 4.9 stars from 442 reviews, indicating that most customers are generally satisfied with their purchases. Colamco ranks 809th among Electronics sites.