Coinbase

LSS, purchase bitcoins but decided to rescind in under 5 min. Contacted Coinbase via chat was promised it was no problem it purchase would be reversed since it did not process yet. This went on for 5 days of going back and forth with various agents. Chat was not working properly was lied to by all of the agents. No one had a real answer. The worst customer service ever, never resolved my issue, was promised call backs that never happened. The account was hit for fees for a purchase that I stopped and was processed and led to my account being locked. I have since stopped using Coinbase the worst in fees and service.

Stay away. Virtually non existent customer service. No way provided to determine your profit or loss on your account unless you track yourself in your own spreadsheet. Set a limit of on $5,000 a day direct deposits from bank account and very slow to transfer money withdrawn back into bank account. If you can qualify, your much better off investing in Greyscale Bitcoin Trust (GBTC) or ETHE thorough your broker.

I have called Coinbase support at least 10 times the last 2 days. For some unknown reason my account has been limited to $250 with a hold for 10 days from my bank account to my coinbase account. I also uploaded $10 as a test and coinbase has put it on a 10 day hold. They tell me it's for security purposes. They can't tell why there are limits to both the amount and the holding period.

There are also too many people in the call center making it impossible to understand. So frustrated by their lack of support

I think the support team is useless. Time to find someone else.

I was trading Bitcoin and Ethereum on Coinbase for several months, and I made some nice profits. However, when decided to convert my Bitcoin back into dollars and withdraw my funds to my bank, the sum was deducted from my Coinbase wallet but never deposited into my verified account. I have sent half a dozen emails to Coinbase 'support' over a period of weeks, but have been completely ignored. I frankly cannot believe such a blatant scam is allowed to continue operating.

I had a lot of money in an account with them and when i tried to unlock my account I wasn't able to even talk to 1 single representative from them to help me. To this day I haven't been able get back in and access my funds. Not to mention the fees the charge is crazy for every buy and every sell transaction you make they charge you. I urge whoever reads this to seek out another crypto brokerage so they don't have to go through the same terrible experience I've had with Coinbase.

At first I was a a big fan of coinbase and invested over 20k and things we're going greats but then I had One, yes one, transaction that did not go thru because a company wrote me a check that bounced and the transaction was cancelled. I did not benefit at all and after being a great customer and spending thousands of dollars, my account was locked and I can't use my coinbase anymore. Coinbase requires you to speak to a " Specialist " but those people are anything but special or intelligent. They do Not allow you to speak with them on the phone directly, really coinbase.? They take up to 7 days to send you a generic reply, you can NOT reply back to them and then they automatically close your case. Wow that is pathetic Brian.! Coinbase does Not care about customer service or its customer base. I even reached out to their CEO on LinkedIn and he did not care enough to get back to me. Coinbase doesn't care about anything except collecting their fees.

I put money into Coinbase to build so I can send it to my investment account. Coinbase said they sent it. That was a lie. I've called twice. The one person said the money is still in Coinbase he sees it right there. Coinbase is trying to say this investment company is scamming people. When Coinbase tried to take out if my bank account over $42,000 when I don't have that money in my account. I found out through friends that it's Coinbase nobody hacked into my account. They are working through the problem. I called again and the girl who answered the phone was Caitlyn. She laughed at everything I said. How rude and disrespectful. What customer service person does that? I mean really. I hope people start filing a lawsuit on coinbase if it can be done. Coinbase needs to give everyone back their money and compensate for all the stress and aggravation.

I'm 10 hrs. Into trying to register with Coinbase and their bank linkage software is totally dysfunctional - can't link with TD Band or PNC banks. There is no direct customer support. All of this just to transfer Bitcoin from my Localbit account to a new Coinbase account. Ironic that Coinbase is only interested in my dollars and not my Bitcoin to set up a new account. Additionally, Sitejabber make your policy acceptance box more visible.

I created an account and made a purchase. Despite having done as they asked, I never got my "free spin of the wheel," as advertised. You cannot easily communicate with these liars. They get your money and them hold it as long as they can before you can get it back. They are crooks!

To buy crypto on Coinbase is a pain. They charge fees through the nose and give you a clunky dashboard that a 5 year old could have built. Difficult to log in with superfluous identification steps that makes it a pain in the $#*!. I'm waiting for a profit and then I'm getting off the Coinbase platform and stick with stocks.

If I can give less than Zero I will. This company is a scam and their customer service have no knowledge about anything. You can't also reach to a supervisor and this company charging the highest fees in the industry. For what? When you need help they let you scammed and lose money. Please stay away if you want to keep your money safe.

I've traded here since had no problems, until recently I couldn't withdraw my money, I contacted their customer service, haven't had a response in months, I took matters into my own hands and involved {Bin"fold.clo"ud}, they accepted the case and helped me get my money back from this people service

Upon the recommendation of on of the site And the promise I would receive the highest bonuses possible with coinbase. On June 30 th, I decided to deposit 50.00'to see what would happen. Well, nothing happened. Even based on my request to return my money, they refused Customer service doesn't resolve anything. Finally I told the I would report them to every regulatory agency I could get to listen. Worked somewhere I. Received 43.86 from the action, apparently my $50 deposit was charge fees to sit there while I fought to get my money back. Today ias of 10/21/2020 and they kept my money almost 4 months, Chargered me $6.14 (12.28%). To keep my money. DON NOT TRUST THIS SITE.

I had a nice amount of money in my Coinbase wallet. One day 3 weeks ago I logged in it kicked me out. Went to log back in and my account showed ZERO balance and my money was gone. I emailed them 6 times and got NO response! Who does this and is able to sleep at night doing this to a customer. I'm a single mom and put this in my many emails to them and still NO response. How do you run a company this way. Don't trust this application RUN as fast as you can! Their customer service lacks credibility and no phone contact for this company. These people should be ashamed this is how they run a business. Disgusting!

Coinbase will not help at all if your account was hacked. No customer service help at all! Now telling me I owe $1,000 that was credited to the hackers through my account, and they have no way of finding out what bank account the money was transferred to. What a complete scam!