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Coco's Bride

How would you rate Coco's Bride?
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Serbia
4 reviews
5 helpful votes
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Wedding dress
December 3, 2019

First of all my dress got here about 2 weeks in advance than scheduled! I received SO many compliments on my wedding day about the dress I was so pleased with this website. Thank you Cocosbride for making my wedding dress dreams come true. Hope this helps!

Date of experience: December 2, 2019
BA
1 review
3 helpful votes
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I could not have been more pleased with my gown! They made ordering easy and I used their measuring instructions to ensure I had the right size... and it fit perfectly! I got compliments all day long. Even the photographer complimented me on how beautiful I looked and how well the gown photographed. My husband told me how proud he was of how beautiful I looked and it warmed his heart seeing me glowing! Thanks so much for being so beautiful of a very, very special day. From the initial ordering, throughout the travel process, the shipping information, down to delivery, Cocosbride kept me posted on the status of my order. And I've already started shopping for my next Cocosbride creation! Again, I thank you for such a wonderful experience!

Date of experience: November 4, 2019
BA
2 reviews
7 helpful votes
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Amazing!
November 20, 2019

Perfection is an understatement. What an amazing experience, I was was so blown away by their service, they communicate well, there are available to chat at any time, they give you the best advice and the are true to their word. Perfect is an understatement for their services. Cocosbride is outstanding and exceptional in all areas. When I received my wedding dress my gosh I was lost for words and felt like but buying another one just so that I can enjoy that experience over again. The sizes were perfect and shipping fast, effective and very efficient. I have referred to one of my friends who is getting married soon and I can wait to refer more people. Thank you...

Date of experience: November 20, 2019
BA
2 reviews
8 helpful votes
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Satisfied buyer
December 17, 2019

I have received excellent customer service from day one of placing the order. I did pay for expedited service but the dress arrived even faster than expected. The dress was beautiful and I would not hesitate to recommend Cocosbride if I am ever asked for a recommendation for a wedding dress.

Date of experience: December 16, 2019
Illinois
1 review
5 helpful votes
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This dress is perfect and it is everything I wanted it to be! It looks exactly like the picture and it fits perfectly. I can't wait to wear my dress to prom!

Date of experience: January 8, 2024
Virginia
1 review
5 helpful votes
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Great dress and prefect size! Custom made, timely delivery, and excellent customer service. I highly recoomend cocosbride to everyone. Thank you again!

Date of experience: January 9, 2024
Australia
1 review
6 helpful votes
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Absolute rubbish company
February 29, 2020

Absolute rubbish company. Refused to take my fiancé's concerns seriously when there were at least 5 stains on a white dress when purchased. A few of them looking like blood stains. It was a $300 dress that looked completely different from the photos on the website. They just ignore you, know they're doing the wrong thing and hope you'll shut up about it. Don't go near them.

Date of experience: February 29, 2020
Georgia
1 review
1 helpful vote
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TERRIBLE!
February 21, 2022

For one, I ordered my prom dress off of here thinking I was going to get the same one until I seen the reviews which made me rethink my decision. I instantly emailed them after purchasing to inform them that I wanted to cancel my order. On their website it states if you cancel within 24 hours you will receive your full refund which I cancelled literally 10 minutes after placing my order! After waiting forever I finally received an email back stating that I'll only get 70% of my money back! I didn't want to argue so I accepted it. It's been a day and I haven't heard nor seen anything about my refund I'm livid! Do not order from this company!

Date of experience: February 21, 2022
Arkansas
1 review
0 helpful votes
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Dress Arrived
February 28, 2024

This is an addition to my last review. My dress was lost, so I ordered another dress and the dress from here arrived. Customer service still isn't very good when you have issues.

Date of experience: February 28, 2024
Canada
1 review
1 helpful vote
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DO NOT ORDER FROM COCOSBRIDE! This company cheated me out of my money and offer TERRIBLE service. I received a dress that didn't match the picture/description online. They didn't want me to refund my dress because they said it was "customized" even tho it was not. I see from other reviews now that they DO NOT give you your money back, even when its "covered" within the refund policy. After complaining, they asked me to pay the express deliver fee to china, but NEVER CLAIMED my package!... I emailing them over 3 months to tell them the package was ready to be claimed, but they straight up IGNORED ME. *baffled.* I ended up getting the package back in the mail 5 months later, but of course after all that time, it was now too late to even submit a refund claim through my credit card. So I encourage you not to purchase from this company. I never write reviews, but felt like this was too much not to share...

Date of experience: June 12, 2024
Tennessee
1 review
3 helpful votes
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We received a dress from China that wasn't what we ordered. Trying to get help regarding this fiasco is like pulling eye teeth. No where on their didn't websites (under different names) does it say they do business with China. Very disappointing!

Date of experience: August 27, 2020
New York
1 review
1 helpful vote
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Is been more 4 month that i bought some dresses i didn't like the quality and i am still waiting for my money back. Please Don't buy to return you need to paid for shipping all to china and they said they don't have the dresses yet.

Date of experience: January 8, 2023
Illinois
1 review
7 helpful votes
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I was skeptical to buy anything from this site but I really liked one of the wedding dresses they had, so I took a chance, knowing that the $160 I spent on a wedding dress may or ma not work out. Well, it didn't. It didn't look anything like the picture. I tried to send it back but got nothing in return. The phone number I tried to contact didn't even work. Would not recommend this site.

Date of experience: January 29, 2020
Texas
1 review
1 helpful vote
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I ordered a evening dress from this company and they tried to duplicate the dress I wanted. 1. They don't do express they just tell you that to get extra money. 2. They don't have that dress you ask for. 3. They duplicate the dress to make it look like the one you ordered. 4. Bad service of communication.

Date of experience: July 14, 2023
Texas
2 reviews
6 helpful votes
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I just ordered my dress from them and was extremely iffy about them. My personal experience with them was great. They are fast at replying and give you helpful answers. Do keep in mind to order your dress at least a whole month before you marry. They need time to make the dress and ship it to you. They ship through DHL and they have fast shipping option too. What you buy is what you get and sizes are custom to fit your body.

Date of experience: July 20, 2020
Brazil
2 reviews
8 helpful votes
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Dream dress. I was so nervous to buy my wedding dress online and am SO HAPPY that I decided to go for it! Cocosbride was so incredible to work with, efficient and pleasant. The dress didn't need any alterations at all and I absolutely loved it. I tell everyone to go to her now!

Date of experience: March 11, 2020
BA
2 reviews
21 helpful votes
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Amazing dress
December 8, 2019
Updated review

After searching department stores and returning 2dresses, I discovered Cocosbride. There were so many beautiful choices, all reasonably priced. I decided on a custom fit dress in burgundy. Beautiful, elegant, AND comfortable! I received many compliments. Customer service was top notch.

Date of experience: December 6, 2019

Wonderful website
November 27, 2019
Previous review

I also ordered two bridesmaid dresses from them, and they were also beautifully made and very good quality. The speed of service was also really good.

Date of experience: November 27, 2019
GB
1 review
11 helpful votes
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Very much pleased with the dress. It looked exactly the same as on the internet. The customer service was excellent. She was very patient while I was measured and assured me that I would have my dress by a certain date. I was very nervous and my original dress was not going to work for me. I am so appreciative the help! I received and was very satisfied with my dress. Can't wait to wear on my party! Thank you so much!

Date of experience: May 26, 2023
BA
2 reviews
7 helpful votes
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Amazing
October 23, 2019

Cocosbride really makes me have a good shopping time! Their customer service staffs are very prefessional and friendly. They answered a lot of questions of mine and guided me to finish the order. But most importantly, the gowns were of superior quality and workmanship. Intricate embellishments were lined and sewn beautifully and none of them was missing. I will DEFINITELY order my dress from Cocosbride and I recommend you do the same!

Date of experience: October 21, 2019
Australia
1 review
10 helpful votes
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My dress fits perfect
August 29, 2020

I purchased my dress for $360, due to covid it did take longer than expected but once it arrived it fit perfect. I had custom measurements and I couldn't be happier. I was so nervous buying a dress online and it not fitting me but I'm so impressed with cocosbride.com.

Date of experience: August 27, 2020

Overview

Coco's Bride has a rating of 3.6 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coco's Bride most frequently mention wedding dress, customer service and good quality. Coco's Bride ranks 32nd among Wedding Dresses sites.

service
17
value
17
shipping
17
returns
16
quality
15