Coach Outlet

I ordered 2 wristlets for my daughters in august as Christmas gifts

It's Dec 20th and I don't have them

I am currently on hold with a rude woman named Paula who keeps yawning in my ear telling me " there's nothing they can do for me "

So they have money since august no product promised to ship twice. Stay away!

I ordered April 10 and received it May 11, it was supposed to be a birthday present but didn't come on time, was supposed to receive it april 29. Almost lost my hope if I'll be getting my order at all. The shipment is very confusing, they give you two different tracking numbers, 1 from usps and 1 from ups, and when you click ups tracking number it will show a different usps tracking number, maybe because they shipped the items that you ordered separately? Still waiting for the other item that I ordered same time. Quality of the purse is great though, it's really cute. Smaller than what you see in the picture, but you get what you paid for. Will order again, way way ahead of time next time.

Update today is May 22 and I just received the other item I ordered, Took 7 weeks. Quality of the product is great. Will definitely order again.

The Coach site states they allow Klarna as another form of payment, but I've been rejected twice, but not by Klarna by Coach and each time Coach tells me it's Klarna without assisting me appropriately. Klarna can't see any submitted orders on their part. The number given on their website is a direct phone number to Coach. Coach won't further assist. I've never had a problem with Klarna, or after pay payments. It's false advertising on Coach's part.

Knew about this outlet shop awhile now, but was hesitant to buy because I was afraid I would get unpleasing items! Have no fear! I bought so many handbags, wallet wristlets, crossbody bags and much more for great prices. Shipping is also very quick! I recommend.

I should have known better! This site is TERRIBLE! They messed up Christmas ORDERS...I finally received them January 10. I was sooo embarrassed since they were for co workers. Returned purse for repairs and it's not to be found! I'm DONE with this site...

I will never order from the coach outlet again! I was over charged 81.19 for making a purchase with a prepaid card…. This is soooo stupid! I really want to return their products and never do business with them again!

I ordered 1 boot and 1 bootie. I received a box big enough to hold about 10 pairs of shoes only to open it and have 1 pair of the shoes that I ordered. I contacted Coach a they stated they would ship me another pair but if they did not fit w could not return them or they offered me a gift card. It's their policy if you don't receive an item that it can be reshipped but then it becomes non refundable. I'm not sure if I can wear the shoes. I haven't even tried on the pair I did receive which now I'm returning due to not being happy with the outcome of the item I did not receive.

I bought a Beckett Slim Brief With Check Geo Print from them. The quality is worse than cheap $15 Chinese bags. The divider tab turned out to be made of leather substitute and began to peel off even when I had never used the briefcase. Think about it - new, never used with labels. The whole design does not stand up to any criticism, if I put my Lenovo think pad in my briefcase, then both side pockets open. From now on I will never buy the Coach brand - this is rubbish of the unworthy and 10 percent of the price paid.

Terrible customer service. Ordered a backpack and paid extra for expressed shipping. This was a week ago and still says "processing". I wish I would have read the reviews. At this point I'm just hoping I'll get the bag at some point. Will never be shopping at any Coach store again.

My opinions below are based on 3 Bags that I recently purchased online at CoachOutlet.com
Two of the bags, seriously look like they are KID'S TOYS and the third (a tote) is adult size.
The two bags, (I am highly disappointed in) feel like plastic and (size wise) are more suitable for a child.
Anyway, please see the attached pictures.
The Chalk Color handbag has a slit in the back not even a zipper, really! The bag is Not even as big as a $20 bill.
Ultimately, that's all I feel these bags are worth. Buyer Beware, they look cheap.
Also, Customer Service is extremely unprofessional and poor, so good luck!

I just got this COACH bag (check the title) from https://www.coachoutlet.com/ and highly satisfied with the entire transaction and the quality of the bag. It is exactly as in the picture (if not even better). Shipping was super fast and got the bag within a week of placing the order. The bag arrived in good condition -- everything wrapped well. I recommend anyone looking for a high end bag to purchase from this site (Note: this is affiliated with COACH -- so they are not a scam). A big thumbs up for the service!

Purchased 3 items for someone that has a December 11 birthday. A few hours later, I get an email saying 2 of the 3 things are out of stock and won't ship til December 15. Why didn't they say... on the site... that something was out of stock?! I ask customer service to just cancel it and they say they can't, that it will come from a store. Then if I want to return it, I have to pay to ship it back. Trash. Won't order from them again.