Clubfurniture Reviews Summary
Clubfurniture has a rating of 4.9 stars from 710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service and high quality. Clubfurniture ranks 9th among Furniture sites.
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Great product, took 5 months from order to receive.
We purchased a beautiful leather ottoman. I was impressed with the fact that Club Furniture sent me leather samples before finalizing my order. That made the color choice more accurate. Delivery and set were done woith extreme care. We are so pleased!
My sofa has not arrived yet, it will be delayed. Do you think anyone picked up the phone to call me? Do you think anyone returned my calls? You could just as well go to a retailer like Ashley Furniture, Raymour, and Flanigan or Bobs Furniture where you can get the item in less than one week. I say that to the woman and she said Oh well, that's not coming from North Carolina. So, I'm thinking of rejecting the delivery and reporting it to my bank.
This was our first experience with Club Furniture and we are thrilled with our purchase of a leather sofa. The online ordering process combined with excellent Customer Service (thanks, Darrin!) is genius! Our sofa arrived earlier than expected (yay!) and the delivery was perfectly scheduled and accomplished. Highest quality in every aspect. We have recommended Club Furniture to our friends and we certainly will purchase again when the need arises.
Excellent service and response from Club Furniture. This is the 3rd time I've ordered sofa's, sectionals, love seat, ottoman etc.
I just replaced the first sectional I bought over 16 years ago as it held up well. I would recommend Club Furniture in an instant!
Very satisfied!
Just received so my comments may be premature. Have enjoyed my experience with Darin. I bought what he recommended and it FITS great, looks great and very comfortable. Nice leather and color and hope to buy from these folks again.joshua
The customer service was great. I contacted Club Furniture for leather samples and they were promptly sent. I ordered a sleeper sofa which seems to be of good quality and I am satisified. This is the second couch I have ordered from Club Furniture and I would definately use them again.
Perfect. Thank you.
The service was awesome! Although, we are not pleased with our recliner due to the reclining position. It will not let you sit halfway only straight up or laying position. We would order from you again.
Great recliner and exceeded my expectations. The delivery guys were great as well. Really happy with the chair and thrilled it was made in the USA. Thanks
Was very pleased with the ordering experience as well as the leather chair when it was delivered. It's not often that you get to speak to the actual owners and they both were knowledgeable and courteous.
The sample selection process was handled very professionally and went smoothly. We would not hesitate to recommend Club Furniture.
Very satisfied and the delivery people were extremely accommodating.
I love my purchase. It is much prettier in person. The delivery guy was wonderful.
The guys were great, The dispatcher from the trucking Co. Was very helpful!
The chair was delivered between 10:30 & 10:45 PM. They brought in a chair that was not wrapped. It was not a recliner. Our chair was on the truck and still wrapped and in perfect condition. It was after 11 when they left. The driver told Kendall to sign the paper work. He said he had driven down from NY and was tired. No white gloved service here.
The chair was supposed to be delivered between 4 and 8:30 on that date. The driver called after 9 and said he was in VA on Rt 301 coming from Maryland and would be here about 10:30. Ken told them to deliver the chair. We had to leave early Thursday morning and so he said to bring it on. The were also driving a semi and were told delivery was to be in a box truck. Consequently they had to park in the street and carry the chair down the 100' drive. There are no street lights. Houses are not close to each other and the area is fully wooded and dark. Also, the roads into the area are narrow and winding and use prohibited for large trucks unless delivering. Which they were. Not the best time to bring in a big truck. I see no need to will order again. This not the first time we've had delivery problems and the "white gloved delivery" sold us on ordering.
I was hoping that the recliner was more slimline than what arrived. The recliner also seems too tall. I am trying to figure out how to trim the legs down so that it fits me better. Otherwise, it is a good recliner. I love the other two chairs that I purchased.
Wow, This was a positive experience. I Live in far northwest corner of the u.s. This was not a problem. All the samples sent and color was right on. Best of all I got what i wanted and didn't have to look forever to find the right fit for me. I say do it.
Receiving the swatches promptly was the first thing I appreciated. Red leather is iffy. More importantly I found EXACTLY the style recliner I wanted. Waiting with bated breath doesn't come close. It is STUNNING! Larger than expected but fit the footprint for it exactly! It arrived fully assembled. A feature not mentioned is a plus. I prefer the manual version recliner. I don't like handles or anything else to take away from the appearance. I noticed that if you recline completely as you sit up the chair seems to give you a nudge. So there is no frustration getting the footrest to go down. Nor getting more weight on the footrest to make the chair come up to seated position. A feature particularly appreciated by a 'slight' lady.
I'll be moving within the year. So I'll be looking at the Queen sofa beds! Being made here is a MAJOR plus for me too!
Thank you!
I was a bit hesitant about ordering upholstered furniture on line, but this has been a wonderful experience. Great product, American made, excellent customer service and delivery was without issue. I would recommend this company to anyone.
The customer service I spoke to when I was inquiring about the club chair I was interested in, was fantastic! He answered all my questions and then i was sent a sample pack of leather colors and that was really helpful too. My order was processed promptly and my chair delivery went smoothly. I would highly recommend this company and I'll use them again whenever the need should arise.
About the Business
Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members