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ClothmythsReviews 547

2.3

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Clothmyths Reviews Summary

The company demonstrates a mixed reputation among customers, with notable strengths in product quality and prompt customer service for some users, who appreciate the unique designs and timely email responses. However, significant concerns arise regarding long shipping times, sizing inconsistencies, and a lack of effective communication during order delays. Many customers express frustration over difficulties with returns and the perceived inadequacy of customer support. Overall, while there are positive experiences, the recurring issues with delivery and sizing suggest a need for improvement in operational efficiency and clearer communication.

This summary is generated by AI, based on text from customer reviews

service
103
value
357
shipping
356
returns
6
quality
503

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GB
1 review
0 helpful votes
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If you are 12/14 get the bigger size
February 25, 2021

They do not size their clothes well at all I ordered a 12/14 and when I put them on it was tight and felt like o was wearing a 10.

Date of experience: January 26, 2021
Washington
1 review
0 helpful votes
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Clear thick plastic visors
January 23, 2021
Updated review

Once I'd found the country name in the long list (the UK is third from the top) then ordering was easy, but the postage & packing is about £11 which means ordering only say 4 masks like I have for £28 actually ends up as about £40. When they eventually arrived after about two weeks
One of the two boxes in the parcel was a bit mangled by a sharp object and one of the 4 masks was deeply scratched by a double stroke but otherwise wearable. They're quite substantial with tough wrap-arounds for each ear. They certainly don't allow ones glasses to steam up but I'm not sure how well they deflect any virus in the air as they don't fit that tightly.

Date of experience: January 23, 2021

Once I'd found the country name in the long list (the...
January 1, 2021
Previous review

Once I'd found the country name in the long list (the UK is third from the top) then ordering was easy, but the postage & packing is about £11 which means ordering
Only say 4 masks like I have for £28 actually ends up as about £40. So they havent arrived yet but I'm hopeful they'll work out OK in use.

Date of experience: January 1, 2021
Australia
1 review
0 helpful votes
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.
February 22, 2021

.

Date of experience: January 23, 2021
New York
1 review
1 helpful vote
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User experience
February 22, 2021

This was really a great experience. I wish to come back Again and i think everyone should try it at least Once

Date of experience: January 22, 2021
Italy
1 review
0 helpful votes
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Scam
February 17, 2021

It's a scam. You mustn't belive them. They never send you. Scam scam scam. They had stolen everyone.

Date of experience: January 18, 2021
New Jersey
1 review
0 helpful votes
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The cualitive is very bad
February 12, 2021

The cualitive textile is very bad. Different how luck on the pictures and description and running very small. And came incomplete, miss two bluses

Date of experience: January 13, 2021
France
1 review
0 helpful votes
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SCAM! RUN AWAY
February 12, 2021

It's a SCAM! I ordered 4 items at the end of November. I have received only 2 so far.
They have absolutely nothing to do with the photo (you will say, non-contractual photo even if we are talking about clothes) but even the description is wrong.
I receive my 1st item after a month, a pair of jeans-colored casual pants. I won't even wear it as a disguise and my grandmother wouldn't want it.
I'm still waiting for the 2nd article, supposedly a slightly stylish coat anyway. I'll use it as a mop. It is polyester on the outside. In short, filthy.
I therefore request the cancellation and refund of the last 2 items. I understood the lesson. My request is made on Saturday.
And strangely, the following Monday I received an email sending my 3rd article at 8:30 am. And at 10:30 am I am told that I cannot get a refund because my item has been sent.
So it's been 10 days that I have been fighting with them to be reimbursed for the entire article.
Because obviously, the return is at our expense in China and reimbursement up to 15%.
AGAINST 3000%

Date of experience: January 13, 2021
Sweden
1 review
0 helpful votes
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Description
February 12, 2021

Would have been nice if you included a description how to wear the product instead of me guessing!

Date of experience: January 13, 2021
GB
2 reviews
0 helpful votes
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Top too small
February 11, 2021

Buying was easy but the top was significantly too small

Date of experience: January 12, 2021
Nevada
1 review
0 helpful votes
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Too small
January 6, 2021

I'm not real happy with the same running down the middle and it is a bit too small so when I talk it lifts up or comes down

Date of experience: January 6, 2021
Pennsylvania
2 reviews
0 helpful votes
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Nice products
January 6, 2021

I received my adult pajamas and they look nice. I haven't given them a try-on yet.

Date of experience: January 6, 2021
Georgia
1 review
0 helpful votes
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Poor quality goods
February 3, 2021

Items were much smaller than normal sizes, the fabrics were cheap, and the stitching was weak.

Date of experience: January 4, 2021
Minnesota
1 review
0 helpful votes
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Filters not received but promised
January 30, 2021

A free filter was promised with each order but never received

Date of experience: December 31, 2020
Texas
1 review
0 helpful votes
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Don't buy from this site
January 30, 2021

It took more time to receive than they said at the purchase and everything was too small even though the size purchased was the size she normally wears.

Date of experience: December 31, 2020
North Carolina
1 review
0 helpful votes
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Holiday Sweater Review
January 27, 2021

The overall experience was just average. The shipping process was lengthy. Also the product material looked very different in the photo than what it actually was.

Date of experience: December 28, 2020
Ohio
1 review
0 helpful votes
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A little disappointed
December 27, 2020

My 1st experience. Shipping and handling cost as much as my order. It took at least 3 weeks to receive my order.

Date of experience: December 27, 2020
Oregon
1 review
0 helpful votes
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Bummed
January 23, 2021
Updated review

Not happy with the product, way to big, and was very disappointed..

Date of experience: December 24, 2020

Thanks
December 2, 2020
Previous review

Thanks

Date of experience: December 2, 2020
GB
1 review
0 helpful votes
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Rubbish
January 23, 2021

Easy to order but very unimpressed with the quality of the items I bought

Date of experience: December 24, 2020
Washington
2 reviews
0 helpful votes
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Never received my order
January 22, 2021

I ordered a cami set but never got the package. Had to open a PayPal case and the seller still refused to give me the money back or at least send a new set. I would have to contact PayPal directly at this point. Horrible customer service, don't order from them, they don't care about their customers.

Date of experience: December 23, 2020
Massachusetts
1 review
0 helpful votes
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Disposable Christmas mask
January 22, 2021

I paid MORE in shipping than what the package cost.
It took almost 30 days to receive

Date of experience: December 23, 2020