I loved the clothes this company sold. Everything I bought was so comfortable - a bit pricey though, but I was willing to pay the price for good quality clothing. I recently bought an adorable knit sweater zip up with buttons. My size is normally a medium in their shirts, so I thought a large for a sweater should be ideal. It wasn't. I couldn't zip up the sweater. When I checked the website to see if I could exchange for a larger size, they were out of stock.
I emailed customer service and was very surprised at the terrible service. If you buy from this website, DO NOT RETURN. It is a mess. You will be required to pay for your own return shipping and to make things worse, they charge you a 10% restock fee (they wouldn't even explain what this means). Otherwise, you can get store credit (which I took last time I had to return something and it took me months to find something I wanted again).
This company does not put their customers first, like all good companies do. Buyer beware - make sure you buy the correct size the first time otherwise you will run into some undesirable return experiences.
Love the Clothes! Designer Quality for a reasonable Price! Won't shop anywhere else! CCB FTW!
Tara D
I have ordered from Closet Candy for years, and it has always been a great experience! Super cute clothes with a great selection and always FAST free shipping!
Always great products and amazing container service! New arrivals constantly and restocked are quick if times run out before you can grab one!
The quality is not there! The washing instructions are usually wrong. I'll spend more time upset with your purchase than enjoying
Great quality clothes! Fast shipping & very helpful customer service! My closet is full of their cute clothes!
I love this shop. There items are great quality and stylish. Any questions are responded to quickly.
Bought a cute black top. 1. Looks like picture online. 2. Fits as described. 3. Shipping is soooooo quick. I ordered on sunday and got it in 3 days!
They do offer FAST FREE SHIPPING, no issues at all with that :) The next day after I received my jeans I posted a review on under the product I purchased & it never posted & I did another a couple days ago, and still no review posted on this item. When I buy something especially JEANS, I read reviews on them from people who actually bought them. I had never ordered from this site before, but they had a pair of:
Machine Destroyed Skinny Jeans - Olivia Wash
By: Machine
$49.00
Our best selling denim in a fun new wash that goes with everything! Button fly with zipper, 6 pockets.
Inseam Approx 31" Long. 97% Cotton, 3% Spandex.
**Size Note: Jeans run small, we suggest ordering up a size.
In Pictures it shows LIGHT WASH, The only reason I wanted to pay $50 dollars for an off brand pair of jeans, you can get Miss me jeans if you look around for same price. They say order a size up because they run small also. I am a 6 so I trusted website and ordered a 7 to be safe. Bad Idea! The jeans are DARK WASH SAME AS JENNIFER WASH same distress pattern as them also. And DO NOT ORDER UP THEY STRETCH WHEN WORN & ARE TO BAGGY BECAUSE OF THIS. I am so disappointed that they were nothing I expected. More disappointed they do not post customer reviews, I did not post a bad review just told them about color & size issue & my disappointment. So for anyone that shops on this site, I hope this review helps out from here. Its important to review stuff when you shop online because you never know, and it usually decides if I do or not. Hope this helps ya'll.
This is by far one of my favorite boutiques! The clothes are always great quality and the shipping is fast, its even free!
I have loved all the beautiful, high quality clothing that I have ordered. Can't wait to order more super stylish outfits and accessories.
I have loved everything I have purchased. My only complaint is they dont seem to restock quick on sold out items.
They have the best clothes. If something popular sells out, they typically get restocked. The shipping is super quick!
I have ordered a few times from them. I love the clothes that I have received. They are reasonable prices and free shipping!
Great selection and great customer service! Everything I have ordered has been awesome. If I have needed to make a return its been super easy
Cute and affordable clothes. Love the items Ive purchased. I have had many compliments on clothing I have purchased.
I love this online boutique and all the clothes! The shipping is extremely fast and the clothes are affordable!
Cute clothes with reasonable prices and super fast shipping! Closet candy is one of my favorite online stores!
Great products! Quality, sizing and shipping are quick and perfect! Great costumer service! Love all of their stuff!
Very sweet and helpful people. Love the clothes and the styles of everything. I shop here alot and always tell people about them.
Answer: Hi there, yes you can return to the store or the warehouse. Any returns follow our standard return guidelines: www.closetcandy.com/returns
Closet Candy has a rating of 3 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Closet Candy most frequently mention store credit and return policy. Closet Candy ranks 119th among Women's Clothing sites.