ClockCanvas has a rating of 4 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention and customer service. ClockCanvas ranks 1st among Clock sites.
Good communication of when order was shipped and delivery dates.
Excellent experience, i would purchase from this store again!
Came on time and easy piece to add to my decor and I should have purchased a bigger canvas.
It was good, just like everywhere that I order. I don't want to be in a featured review.
The quality is great, no damage on delivery, fast to arrive to Dubai
Great. No problems at all. Easy order. Quick delivery.
Super easy to purchase, came quickly, would purchase again.
Quick shipping, easy ordering makes the experience enjoyable
Smooth transaction. Fast delivery and good packaging.
Kobe tribute done right. Wish blanket was thicker but love the size.
It was a smooth transaction and my order was in detailed what I ask for
Nice product, received canvas within a week of ordering.
I love the picture. It was delivered quickly. Wonderful service and it looks great on the wall.
I like the picture but I ordered the glass and it appears cloudy after we hung the picture.
Product arrive, no issues with product. Seems like quality so far. Thank you
I received my canvas in the allotted time, it was in good condition.
Answer: Hi Rochelle, I am sorry to hear you are not having the experience you expected. Customer service is our top priority! We do not delete FB comments and reply to all messages on the platform where we received your initial message! I have checked and I do not see any emails from you in our customer service.
Answer: They respond but only by email and did not respond when I wanted to cancel because item was not delivered when they said it would be delivered. I was charged before the item was delivered. When item was delivered too late they refused to give me a return shipping label and lied about when it was delivered. I am still involved in a dispute with my credit card company about this. I'm furious about the way this was handled. An apology about sorry we messed up your delivery would have gone a lot further!
Answer: The answer of whether it is legit is questionable. A legit company provides a working phone number for Customer Service issues. This company has a phone number that directs you to their website and/or to send them an email. When emails don't resolve the issue, then there is lots of frustration!