ClockCanvas has a rating of 4 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention and customer service. ClockCanvas ranks 1st among Clock sites.
Securely packaged and arrived in perfect condition!
It was easy to order and the product looks beautiful in our home.
Service was great and picture was beautiful and great quality.
I love it! Great investment. Fast sipping and nothing damage
The canvas is exactly as represented. It was delivered very quickly.
Picture was packaged so well to avoid the risk of any damage which I truly appreciated!
Love my canvas. Customer service was exceptional, I received it in less than a week after ordering.
It was quick and easy. The picture looks great in our living room.
Beautiful picture colors. Will enjoy looking at it above my TV daily
Great frame my only issue was they came separately and about a week apart
It was very appreciated that you dealt with me so quickly
Buenos vendedores.
He tenido un problema y me lo han solucionado a la primera, sin demora.
Me han compensado por las molestias.
Vendedores recomendables.
Extraordinarios productos.
Página totalmente de confianza.
Answer: Hi Rochelle, I am sorry to hear you are not having the experience you expected. Customer service is our top priority! We do not delete FB comments and reply to all messages on the platform where we received your initial message! I have checked and I do not see any emails from you in our customer service.
Answer: They respond but only by email and did not respond when I wanted to cancel because item was not delivered when they said it would be delivered. I was charged before the item was delivered. When item was delivered too late they refused to give me a return shipping label and lied about when it was delivered. I am still involved in a dispute with my credit card company about this. I'm furious about the way this was handled. An apology about sorry we messed up your delivery would have gone a lot further!
Answer: The answer of whether it is legit is questionable. A legit company provides a working phone number for Customer Service issues. This company has a phone number that directs you to their website and/or to send them an email. When emails don't resolve the issue, then there is lots of frustration!