ClockCanvas has a rating of 4 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention and customer service. ClockCanvas ranks 1st among Clock sites.
My canvas print was well wrapped for shipping, and shipping was expedited. Was a joy to receive!
There was a problem with my canvas but once I contacted them they did not hesitate to send me a new print. Awesome customer service!
Timely and conveniently packaged. I would highly recommend this merchant to anyone who is into arts and entertainment culture.
The quality for the price is totally not there! Not happy with this purchase!
Clock arrived in excellent condition. It took a little longer than expected.
I received exactly what I ordered without a hassle. I love the frames, sturdy. Shipping was quick and handled with care. Very happy with my pictures!
I've ordered twice from ClockCanvas and both large pieces of art were high quality and delivered very quickly to my front door step -thank you
My picture is gorgeous! The online photo does not do it justice. I am very pleased and I absolutely recommend ClockCanvas
The print I received is perfect. Excellent quality and very beautiful. I love it! Easy to navigate website and fast delivery.
I had questions before I made a purchase. I called the 866 number and never talked to anyone, just got recordings and then hung up on. Smh 😞
Lovely piece of artwork, good quality, came very fast which I wasn't expecting at this time of year!
Amazing! Ordered the rolled canvas' and put them in poster frames. The colors are absolutely beautiful!
Well worth the money! I love it! Would definitely order again!
Print was dirty and never received 20% cash back. End of story
Thank you for sharing your feedback with us. Your print should not have arrived dirty, this is extremely alarming to hear! If you can send us photos to contactus@clockcanvas.com we can issue you a replacement right away! As per the cashback, a separate email is sent with instructions for redemption. You should have received it right after your purchase.
I was a bit surprised/disappointed that there is plexiglass/plastic and not real glass on the framed print.
Ordering was easy and shipment came packaged very well and in a timely manner.
This was very easy to order, Great delivery time, high quality product. Looks gorgeous on my wall!.
I went with a canvas 30x60 it was a little distorted, not very clear in the middle.sad for how much I paid
Answer: Hi Rochelle, I am sorry to hear you are not having the experience you expected. Customer service is our top priority! We do not delete FB comments and reply to all messages on the platform where we received your initial message! I have checked and I do not see any emails from you in our customer service.
Answer: They respond but only by email and did not respond when I wanted to cancel because item was not delivered when they said it would be delivered. I was charged before the item was delivered. When item was delivered too late they refused to give me a return shipping label and lied about when it was delivered. I am still involved in a dispute with my credit card company about this. I'm furious about the way this was handled. An apology about sorry we messed up your delivery would have gone a lot further!
Answer: The answer of whether it is legit is questionable. A legit company provides a working phone number for Customer Service issues. This company has a phone number that directs you to their website and/or to send them an email. When emails don't resolve the issue, then there is lots of frustration!
Thank you for your feedback. We're truly sorry to hear that the quality of your purchase did not meet your expectations. We understand how disappointing this must be, and we apologize for any inconvenience this has caused.
At Clock Canvas, we strive to provide high-quality products and exceptional value to our customers. Your experience is important to us, and we would love the opportunity to make things right. Please reach out to our customer service team at contactus@clockcanvas.com so we can discuss your concerns further and find a satisfactory resolution for you.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us improve.