ClockCanvas has a rating of 4 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention and customer service. ClockCanvas ranks 1st among Clock sites.
I'm of two minds about this image. One the one hand, it is indeed beautiful. On the other, it is much more faded than what the website shows. Specifically, the colors are much less vibrant and don't pop nearly as much as in the image on the website. So I'm moderately happy but not delighted.
I have ordered several items from Clock Canvas, and been very pleased with the construction, quality, and the look of each canvas. The one time I received something that was not as I ordered, Clock Canvas was quick to remedy the situation. Certainly will not hesitate to order from them again and refer them to others.
Been waiting three weeks for tracking information. Nothing. Customer service inquiries have provided no information.
The first print was sent with a frame I had to assemble Some of the pieces for the frame were missing and while I could have fixed it the canvas didn't fit into the frame So they sent a smaller version already framed and the colors were muted and very washed out No vibrancy at all compared to the image online Quality control issues So I paid for the large one that wasn't possible to display and the second smaller one as a replacement is nowhere near as vibrant as expected They wouldn't refund me for the first one
Awful. Canvas doesn't fit into frame tightly Instructions not sent but you tube is dated and instructions for building frame is incorrect as different parts provided.
Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x
Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!
Hi Gianine, I am sorry for your poor experience. Our goal is to provide the best customer service possible, and I apologize that we fell short here. I have reviewed the case, and your cancellation attempt was made after the product had already shipped, so we were unable to cancel the item as it was with the couriers on its way to you. Delivery dates can move depending on the courier, and I apologize that this happened to you.
Looks great - the material is good quality, a thin canvas-like print
The first picture they sent did not fit the frame. They eventually gave me 25% back and sent me one that was already framed. I am pleased with the final product.
Were very polite and answered all of my questions, there was a small issue on ordering which was my fault, and they were able to fix the problem very quick and an efficiently
Really great products and designs, would buy from clock canvas again
I'm so impressed with the look and quality of the pictures. They look amazing!
Everything was easy and painless. Found in the website had one question for customer service which they answered in a quick turn around time. Shipment was also received in an acceptable amount of time. I couldn't be more pleased with the quality and beauty of my canvases
I have had four separate transactions with this company. I bought three pictures that I loved and one clock that is very cheaply made. I was happy with the artwork, but the customer service was very unsatisfying. You cannot reach a live person when you call their toll-free customer service line. Nor will they return phone calls. Their recording on the line tells you to send them an email. Communication is quite disappointing. I would recommend you read the negative reviews to get a balanced understanding of what you might encounter. But if you don't mind taking your chances, the artwork is lovely. My lower rating was because of some difficulties with shipping communications with two of the products. But ultimately the products did arrive late but in good condition.
It unusual to have a seamless purchase that does not come with too many complexities and gives the customer exactly what he/she desires online. Clock canvass allowed my experience to flow seamless and seem to have in mind a good customer experience. They follow up by asking how I feel about the purchase which is important. Thank you for caring bout people and the quality of your product more than your profits.
I bought this painting for my office and have gotten a ton of compliments on it. It adds a nice pop of colour to the room and fits well with the muted decor. The painting came pretty quickly and customer service was very helpful throughout the process. Will definitely be purchasing more art and would highly recommend!
We needed an artwork for downstairs that would make our loungeroom pop. And I think we made the right choice with this beauty. Simple and yet so perfect, in a time when we need love the most. I can not thank you enough for making this artwork possible. The frame was easy to put together, and the quality of the canvas is exactly as shown very bright colours and will light up the room just like it's done to our kitchen. Will purchase from you again and will recommend to anyone asking for good quality canvas art 👏🏾
Purchased a Spiritual Abstract Canvas a while back and posting review now. Looking for more artwork to put up around the apartment so wanted to take advantage of some of the sales happening currently. Noticed some of the negative reviews so wanted to state how satisfied I am with my purchase. My Spiritual Abstract Canvas has been hanging above the sofa in my living room for a year now and I am complimented on it constantly. Excited for my new art to arrive soon!
Bought the Mystical Forest canvas before Christmas. It arrived as scheduled and the quality is amazing. We got a lot of compliments during our Christmas party. Looking for a couple more designs for the guest room and bedroom soon. Would definitely recommend!
Quality prints and well worth the money. Had an issue with some import fees levied by the courier but ClockCanvas sorted that out in an instant and issued a refund immediately. Brilliant customer service. Thank you
My experience was great. Even though someone took my first delivery. I only received an empty tube. But they were replaced immediately. Thank you for the quick actions taken for me to receive my Angels 👼🏽
Answer: Hi Rochelle, I am sorry to hear you are not having the experience you expected. Customer service is our top priority! We do not delete FB comments and reply to all messages on the platform where we received your initial message! I have checked and I do not see any emails from you in our customer service.
Answer: They respond but only by email and did not respond when I wanted to cancel because item was not delivered when they said it would be delivered. I was charged before the item was delivered. When item was delivered too late they refused to give me a return shipping label and lied about when it was delivered. I am still involved in a dispute with my credit card company about this. I'm furious about the way this was handled. An apology about sorry we messed up your delivery would have gone a lot further!
Answer: The answer of whether it is legit is questionable. A legit company provides a working phone number for Customer Service issues. This company has a phone number that directs you to their website and/or to send them an email. When emails don't resolve the issue, then there is lots of frustration!
Hi John, tracking is sent to your email on file. Can you check your spam/junk folder for this? It's possible it is in there.