Great customer service. Absolutely beautiful hair, the best I have ever worn. Very happy to have found this site. Would definitely order again from here. Thank You!
I brought 15 Inch Full Head Remy Clip in Human Hair Extensions - Lightest Brown (#18) and they got here within a couple of days. They matched my hair colour perfectly and even when I coloured them they took to the colour lovely. I would recommend this site as the extensions are nice to feel and wear and easy to wash and style.
I was very pleased with my 22 inch double drawn clip in hair, I have been using hair extensions for 7 years now and these by far are the best ones! They are soft, shiny and thick all length through.
Some of the most full and soft extensions I have ever ordered. Extremely minimal shedding and very easy to work with as well as affordable, would definitely recommend.
The hair was amazing! Loves it! Feels super real and really good quality I recommend it to anyone buy new extensions plus they got the colour just right!
I ordered the bleached blonde and lightest brown mix full head clip in hair extensions in the length 18inch but when they came I wasn't happy with the length so I returned them and ordered a set of 20 inch double wefted clip in extensions they came super fast and they were amazingly soft and just beautiful. Cliphair refunded me so fast. I just cant wait to wear my extensions for my wedding! I would recommend cliphair extensions to anyone!
Today I received my order (I even paid expedited shipping) to open it and in one look I could tell immediately this is NOT 100% human hair as described. I also went and had my hairdresser (and her two colleagues) confirm this. This is synthetic hair and is completely unusable for my purpose and not what I purchased. The phone number for customer service *******165 is not in operation. I have e-mailed customer service and if I get a response and a full refund plus return shipping costs I will update this post.
Order was for:
20 Inch Double Wefted Full Head Remy Clip in Human Hair Extensions - Ash Brown/Bleach Blonde Mix (#9/613)
My second pair of extensions to be purchased and like the first pair are excellent quality. Delivery was also very fast. Brilliant company to deal with.
HORRIBLE HAIR EXTENSIONS! FALL APART, BITS OF COLOURED COTTON RUNNING THROUGH LENGTH OF EXTENSIONS. THEY DONT DYE, SO NOT REAL AS STATED AND CUSTOMER SERVICE IS TERRIBLE. EMAILED MANY OF TIMES BUT THEY NEVER REPLY. STAY AWAY OF THIS WEBSITE
Prefect correct colour and texture looks like my own hair blends very well and quick delivery easy to install and remove length is a bit long but it can be trimmed or cut to length
I am a very busy mobile hair extentions specialist. I started to use this company as a friend recommended it to me, what a mistake. I used this company a few times and started to notice the hair was going down hill, drying out and tangling after it got even damp. The last time I used this crap company was when I did my friends hair, she had 22" of #2 in prebonded hair, after a week I was at her house detaching the hair as it had completely matted. After using argon oil I got control of it to then recipe a phone call a week later to ask me for help again.the extentions had matted to her head. Tangling her nature alinto the extentions. After 3 hours of detailing and combing I had to cut it off! I send numerous pictures and emails to this $#*! company and didn't even get a reply. What a joke. Rude scamming company.
Dear Shelly
We are sorry to read your complaint. Kindly email your order details at cs.manager@cliphair.co.uk and we shall do our best to resolve it ASAP.
M Kazmi
Customer Service Manager
I have to admit, I have not bought anything from this site yet, but I can tell you I never will. I discovered it last night but noticed that every time I click on a link, the contact phone number changes! Every time you close the page then go on it through Google again, there was a different phone number. I have been making a note of the numbers today, and have counted 30 DIFFERENT PHONE NUMBERS for the 'same location'... I don't trust it. Especially after the other review in this page!
Hi Laura
I understand your confusion on these changing numbers. When you visited our website we were conducting some tests using a software called Adinsight. What it does is produce different telephone numbers against different adwords that are used to bring in traffic to the website. The idea is to understand which add result in customer making phone calls.
That test has ended and you can visit our website to see the telephone number which is 08450 211 311.
However, I think changing telephone number is not important. You can visit our contact us information sheet. And in the legal section you can find our Company registration number and Registered Address which is not changing and that is important not the telephone numbers.
Hope this information will help you and other readers.
Quality of hair is just as good as it's double the price competitors, colour of extensions are true to pictires on website, very helpful and fast customer service
Amazing hair yet again purchased from cliphair. Never fails. Best quality hair ive ever used and ive worn extentions for 14 years!
Wouldnt get my clip ins anywhere else. I have purchased from clip hair a few times the past couple years and aswel as great haor i also recieved great customer service.
Thankyou clip hair for providing me with confidence again!
I have used hair extensions for 10 years (clip in only) and have tried a few different brands. I would never order these extensions again.
I live in Canada and ordered from cliphair.ca. When they came I was really impressed with how well they matched my real hair colour (I ordered medium brown). I also thought the overall quality seemed great. I ordered the double-weft extensions in 18 inches early January. It is now nearing the end of March and the quality is horrible! They shed SO MUCH and I noticed a few strands of what looks like thread through the extensions. The ends are coarse and I have to constantly brush my hair so they don't get tangled (I am talking brushing my hair every hour or so while I sit at my desk at work!). If you need extensions for a one time use, then you could go this route but if your looking for quality and long term use, I would stay away. I just received my bellami bambina extensions in ash brown and although the colour is slightly off (a shade too light), I can really feel the difference in quality.
We are sorry to read your complaint. Kindly email your order details at cs.manager@cliphair.co.uk and we shall do our best to resolve it ASAP.
M Kazmi
Customer Service Manager
Very pleased with the quantity and quality of the hair for the price, would definitely purchase again. The added bonus of having a super speedy colour match service too! Thanks so much x
Best hair around! Ticks every single box! Will never go to any other hair company, will always be cliphair! Great customer service team and great products!
Clip Hair is perfect if you need quick length, or if you just want that full head of hair look. Very versatile product! Try it! Promise you won't be sorry.
Great quality tape hair, full and thick ends and tape sticks unlike some other brands purchased. Will definitely be buying cliphair tape ins from now on!
I ordered my hair arrived within the week. Great set of extentions great quality and nice an thick, clips are strong and hold, I'll definatly be buying off here again!
Overview
Cliphair has a rating of 2.6 stars from 249 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cliphair most frequently mention care instructions and full refund. Cliphair ranks 20th among Hair Care sites.
- Visit Website
- Wallington, LND, United Kingdom
- Edit business info
Business History
The reason for our rapid growth in this industry is due to our competitive prices, high quality and innovative products; fastest comparative delivery and best customer service, which comes from our strong alliance with the world’s largest hair extension suppliers, delivery service providers (e.g., USPS, Canada post, Royal mail) and regular staff training programs to maintain high quality assurance standards.
Customer Service
At Cliphair extensions, everyone is dedicated and passionate about all aspects of the service we offer. Our team is devoted to provide best possible customer care and service to our clients. We believe in continuous learning and hence we highly appreciate and welcome our customers to give feedback about their experience and suggestions to our company so that we train our staff in order to make Cliphair the best customer oriented company.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kathy
I am sorry to read about your experience. Please be assured all our extensions are made with 100% real human hair. A fibre burns test can be carried out on a small piece of your extensions if you have any doubts.
However we will be happy to resolve the issue ASAP, kindly send us your order details at cs.manager@cliphair.co.uk.
M Kazmi
Customer Service Manager