Super fast shipping, costumer service was also good. Quality of hair pretty decent. And the only company that offers quad wefts one piece extensions. The Color that was matched to my hair worked for the lighter tones but not for the darker tones, sadly I can't return because I've already washed and dried them. And I find the quad wefts to be rather heavy.
I loved my exstentions, when reading reviews some were saying they only lasted 3 months, which to me is great as mine usually last a month!
I would deffo recommend perfect colour and qaulity, I would suggest buying two packs for thickness, would recommend and buy again
I ordered extensions from clip hair weeks ago and still have not received by order and being hesitant that I got scammed these other reviews have confirmed that! I am sick about this. Do not buy from Cliphair!
From the first phone call to customer services and the professional way this was dealt with, I had high hopes for these extensions, and I certainly wasn't disappointed! The extensions are by far, the best ones I have ever used and I have used many! The colour match was perfect and the thickness of the double wefted clip ins were amazing. The ease at which these attach enabled me to do my whole head within 10mins. My hair is jaw length so don't be put off if your hair is short, these extensions are that good they will blend in anyway.
I love the hair extension and it was half the price of what I paid in shop here in Australia. Originally my item was returned to Cliphair by mistake and the customer service was excellent in reposting to me when it was received by them. I would definitely buy again & highly recommend the product & the company. Thanks again, Susan.
I have been using extensions now for 9years and only discovered cliphair just over a year and a half ago and i havent looked back. The website is so easy to use the customer service is brilliant and most of all the hair is amazing and such good prices! If you look after the hair it lasts for ages! Of all the shops and sites i used to use cliphair is hands down the best, even got my sister hooked on their clip ins now too. I get the double wefted and usually get two packs, always get compliments and no one can tell they arent my real hair. Ive dyed bleached curled straightened my hair and its still going strong! Highly recommend cliphair to anyone and everyone xx
LOVE THEM! I could not find ombré 24inch clip ins anywhere! Took a chance and bought these and am obsessed! So great for the price! I will be coloring them to make my own unique look! I am very happy with the purchase.
This is my fourth purchase for last few years of Human Hair Exstention. I never been disappointed- the Hair is extremely good quality, even my friends can't notes that this is not my real Hair!
Before I use to buy Hair extensions from a few different Companies, unfortunately their Hair Quality was far away from Clip in Hair Company Hair.
I don't know how can I live without your Hair!
Thank you!
I absolutely love my hair extenstions. I recently got a longer pair. I loved them so much. They are easy to put In. They aren't too heavy on your head and they feel like your real hair. They actually matched my color perfectly. I definately recommend them
I purchased the 26 inch hair extensions from Clip hair and they are the best extensions I've ever had, the quality is amazing and super fast delivery too, I will be buying from you again, fantastic company
I always buy my quad weft hair extensions from Clip Hair since I discovered their website as the quality and volume is the best I have found online. The extensions last up to six months when taken care of and I only need one quad weft to give the length and volume that I need.
Honestly this hair is amazing guys/girls! Ive been getting hair extwntions sonce i was about 16 akd im nearly 24 now! We all no the struggles of getting good quality hair and trusting the rigt company! But cliphair is literally the best hair ive used! And its made me feel so confident! The colour is just perfect aswell! Anyway if your hesitant on getting it DONT BE! Go ordor it. But get your hair colour checked first as its for free and dont risk getting the wrong colour!
Added a photo with my new hair also check it out :D
I couldn't be happier with my extensions that i got from cliphair. My hair is fairly long so i wasnt really looking for length, i just needed volume as my hair is very thin. Im only 29 years old but noticed after age 25 my hair started losing its thickness. I got a set of 20" clipin extensions for when im wanting my hair extra long, the 20" pony tail extension for when i want to do a nice summer braid and I got the 15" double weft clipin extensions and they are my go to everyday accessory. I used to always have my hair up in a bun but i feel confident enough to wear it down now. I highly reccomend them.
After reading good reviews on the site ( I didn't see ONE bad one, weird...) I bought some 18in mix blonde clip ins. In was impressed at first but after one wash the hair was dry, frizzy and wouldn't syle.
I contacted customer service and they told me to send the hair back and they would send me a new set as a "good gesture".
I sent they back around a week and a half ago, and they havnt replied to an email since!
Absolutely fuming. I am seriously ill and cannot work. I cannot afford to spend another £40 on hair extensions! These were a gift for my 21st birthday.
Needless to say I would stay FAR away from this " company". 0*'s all round.
Not to mention the emails I received before sending the hair back were typed appallingly! Typo's everywhere and poor spelling. Very unprofessional!
Dear Emma
Please note get maximum out of your extensions they will require some extra care when washing/styling them and all the care instructions can be found on our website. Please follow the link below.
https://www.cliphair.co.uk/care-instructions.html
To resolve the issue swiftly kindly send us your order details at cs.manager@cliphair.co.uk and we will look into this ASAP.
M Kazmi
Customer Service Manager
I ordered my extentions at $80 Canadian but then was charged $110, I also got 1-2 day shipping. I waited at home on the second day but they didn't show so I emailed them and was told I would receive a refund for the delivery if they didnt come by the end of the day. Which they didn't but then customer service just argued with me and I never got my refund. Horrible customer service
Dear Angela F.
We are sorry to read your comments, Firstly, I would like to clarify that you paid for your order in GBP (£63.98) and it is due to currency conversion rate of that specific day that it was CAD 110. Secondly, you placed your order on Friday after our cut off time and your order was dispatched on following working day (Monday 02/10/2017). Two subsequent delivery attempts were made on 04/10/2017 and 05/10/2017 but no one was available to sign for the package so your order was dispatched and delivery was attempted within the timeframe we promise. Your order was sent via DHL express (www.dhl.com) with tracking #7204115936. I hope above information clarifies your misunderstanding as well as other readers.
M Kazmi
Customer Service Manager
First I was amazed at the speedy shipping by Cliphair and then to top it off the hair was a great quality and worked perfect for me. I ordered the double weft set in 18 inch length, medium brown color. The coloring is slightly off due to all the sun and gray hair my own hair has but I can pull off the extentions just the same! I definitley recommend them to my friends and would make furture purchases here.
I have a dreadlock business and ive previously ordered hair from China which has been inconsistant in length and thickness. I received my first order ftom clip hair and im very impressed with the quality and also reasonable price. Ill be back when i have another order in the future.
Firstly the customer service has always been amazing, the last pair of extensions I bought weren't thick enough for my hair. (I bought the single wefted ones but my hair is very thick) I returned them but was then offered an exchange for the double wefted extensions with about 15% off. I thought this was great, it was sorted really quickly and I had them posted as soon as I returned the ones I'd bought. This time around I bought new ones of a different colour (brown to pink ombré) and they're so lovely. The quality is always great, the price is amazing and they always last so much longer than they're supposedly meant to. Loving my new ones, they look great. (I recommend the double wefted ones especially if you have thick hair) over all have never had a problem with this service. Always order from here!
Lush hair amazing quality and amazing price! Girls if you love clips in these are the ones u need to purchase! Excellent customer service also, dealt with my color exchange so quickly thank u!
This is the first time Ive purchased from this company. I was so pleased with my purchase! Superb quality and excellent customer service.
Highly recommend
Overview
Cliphair has a rating of 2.6 stars from 249 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cliphair most frequently mention care instructions and full refund. Cliphair ranks 20th among Hair Care sites.
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- Wallington, LND, United Kingdom
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Business History
The reason for our rapid growth in this industry is due to our competitive prices, high quality and innovative products; fastest comparative delivery and best customer service, which comes from our strong alliance with the world’s largest hair extension suppliers, delivery service providers (e.g., USPS, Canada post, Royal mail) and regular staff training programs to maintain high quality assurance standards.
Customer Service
At Cliphair extensions, everyone is dedicated and passionate about all aspects of the service we offer. Our team is devoted to provide best possible customer care and service to our clients. We believe in continuous learning and hence we highly appreciate and welcome our customers to give feedback about their experience and suggestions to our company so that we train our staff in order to make Cliphair the best customer oriented company.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to read that you have not received your item. We use reputable couriers to dispatch our items and most of them are sent via tracked service. Please send your order details to me at cs.manager@cliphair.co.uk and I will look into this ASAP.
Please be assured that your item is our responsibility and in case its lost we will happily send a replacement item.
M Kazmi
Customer Service Manager