8 reviews for Cliphair are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
GB
1 review
1 helpful vote

Not 100% Remy human hair never refunds
February 13, 2023

JUST GIVE ME A FULL REFUND SO I CAN BUY THE 100% human Remy hair you were supposed to supply from somewhere else!

I am collecting details from other people who have been ripped off by Cliphair, if you have a story to share please get in touch via Instagram@ tarajtruelove I will be compiling finding along with lab results from hair I have sent to an Independent LAB to be tested by GCMS as I'm sure we can't trust any finding reported back by clip hair.

NOT 100% Remy hair not even 100% human hair, it's once you wash them the silicon comes of and you are left with an uncontrollable matted mess that needs to be brushed ever 10 minutes. I wish I was over exaggerating the constant brushing is pulling my hair out the tabs are breaks my up.

DO NOT BUY FROM CLIP HAIR! Lie after lie with this company, I recently purchased 2 packs on Tape extensions in 27/30 one pack of 16 and one 18inch packs arrived one saying 18 and one saying 16, both packs where just shy of 16 not a great start. Hair feels great when it arrives I suspect the hair is coated in a lot of silicon to hide the poor quality. Nice hair is applied you will need to brush the hair very 15-20 minutes or you will have a lovely matted ball at the nape of your neck. After 2 washes only using Beauty works Pearl shampoo and conditioner recommended for hair extensions the hair is broken, dry and unmanageable. I tried to raise issues with the company who really don't care what you have to say they will just say 100% remy hair blah blah. I also sent clip hair details on the amount of black fibres laced through the hair and proof of what happens to the black strands when heat is applied…they melt. So I can't believe it's a 100% human hair let alone Remy hair with the cuticle in tack. I had read a few people had left reviews on cliphairs website and the negative reviews had been removed I questioned them on this and said they don't understand where I'm getting that idea from, so I posted a negative review all of 20 minutes later the review had been removed. I know it's not the most expensive hair in the world but they claim tape in hair should last 3-6 months when in reality you get two washes until the silicon peels off and your left with dry broken crazy hair. The have offered me 30% refund this is a joke when application costs are not cheap nor is over £200 for hair. I can't seem to uploads photos of the absolute state of this hair hair was purchased on the 16th of January 2023 and not applied until the 23rd.

Please see photos of black strands laced on the extensions these are shorter than the rest of the hair and melt when heat is applied.

Photos of frizz and matting are after 2 washes using beauty work SLS free products safe for extension.

And last photos of the night mare shedding and build up of hair in the brush. Even if you sit still after 15 minutes you will be a matted ball and have to brush all day long and rip your own hair out. I have sent evidence of all of this to cliphair who don't actually care, so £300 down after fitting and I can't even afford to have them taken out and glue remover does nothing.

Tip for consumers:

Buy from beauty works or Halo

Products used:

Hair extensions

Date of experience: February 13, 2023
GB
1 review
17 helpful votes

Worst quality, worst customer service.
January 11, 2020

This year I suffered with severe sepsis and nearly died, luckily I didn't. However being unwell, my body going through shock and medications, my hair has become very thin and has really ruined my confidence.

I was going to buy through foxylocks because they always provide really good quality hair, but because I could see that cliphair offered 26 inch hair, I thought I'd give them a go.

I bought 2 sets of the 26 inch full head (jet black and #60 blonde). This was supposed to add up to 260g of hair, a lot of hair right? I spent over £200.

When the hair arrived, straight away, without even having to open the packaging, you could see the hair was very thin and straggly in the blonde set... very contrasting with the black set. This was NOT 260g of hair.

I removed the hair from the pack and ran my hand through the bundles. I was left with a pile of hair. I'm not exaggerating, piles of black hair.

I messaged clip hair who advised me that I needed to deep condition the hair.
Why would I need to deep condition brand new hair extensions that have never been worn?

They then advised me they would send me an extra 80g of hair for each set to compensate for the problems I had. So, although I was disappointed, I thought it could be salvaged. I removed my permanent extensions. I also decided to replace the clips with better ones as some of them arrived broken.

Later on, they emailed me again to correct themselves and told me they would only send 40g of hair. This wouldn't be enough, they would still look stupid. I was supposed to be wearing TWO full head sets of hair, and both combined couldn't even make a ponytail. I was so shocked, disappointed and annoyed.

Now, what they're saying is, because the clips hair been removed and this means they're used, I can no longer have a replacement. Even though I only removed them after they'd made false promises.

My confidence is in absolute ruins because of this company, and because I can't get replacement sets, or a refund to buy elsewhere, I no longer want to leave the house because I feel so low and unlike myself.

Not everyone has the money to waste on faulty products and just brush it off when things go wrong.

Cliphair should be ashamed.

They are quick enough to report reviews but can't be bothered to reply to emails until they have been chased up several times, a month later.

Date of experience: January 11, 2020
Qatar
1 review
0 helpful votes

Great hair!
December 7, 2016

Good quality of hair, on time delivery abroad.

Date of experience: December 7, 2016
GB
1 review
0 helpful votes

The best I've used
September 10, 2016

Honestly the best I've BLEACHED TWICE from black after dying them & there still perfect! Will defo recommend

Date of experience: September 10, 2016
GB
1 review
0 helpful votes

Excellent
June 21, 2016

Excellent

Date of experience: June 20, 2016
Spain
1 review
1 helpful vote

Very recomended page, the prices and the quality og hair
April 27, 2016

Very satisface, very happy whith my extensions, very nice products

Date of experience: April 27, 2016
GB
2 reviews
1 helpful vote

Exellent!
July 29, 2015

I really liked the product myself!

Date of experience: July 28, 2015
Saudi Arabia
1 review
1 helpful vote

Thanks cliphair i relly like your hair extention very...
June 26, 2013

Thanks cliphair i relly like your hair extention very high quality and very soft hair thanks.

Date of experience: June 26, 2013
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8 reviews for Cliphair are not recommended