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Cliphair

How would you rate Cliphair?
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Canada
1 review
15 helpful votes
Follow Candy B.
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This hair is awesome! The quality and thickness real blew me away. The color is such a nice mix of tones and Im really surprised at how natural it looks in. Must admit I was a bit of a skeptic on hair extensions, but I am glad a took a go at it, these really are amazing. Super easy to use and so many videos to help you out on style and care. Wish my real hair felt as good as the extensions do. Highly recommended them, you wont regret it.

Date of experience: July 13, 2018
South Africa
1 review
0 helpful votes
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The product definitely delivers what it is said to deliver, and the price is so affordable. I am surprised that the extensions are such good quality despite the low cost. I also god quick responses from their customer services team when I queried about delivery. I am definitely not disappointed with this product. I have been wearing extensions for years and have bought from numerous places, but ClipHair has delivered the best product so far! I have definitely informed my friends who want to buy extensions and I'll definitely be buying here again.

Date of experience: July 15, 2017
Australia
2 reviews
1 helpful vote
Follow Georgie M.
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I have probably the finest hair you've ever seen, and the ageing process has not helped. When I found Cliphair online, I decided to give it a try, what did I have to lose (except more hair)
When my first purchase arrived, I was thrilled with the colour and the silky feel of the hair. I watched some tutorials on placing them as I always wear my hair up. To avoid bumps and clips showing I had to clip them in upside down. This confused me at first but now I am a dap hand. I have since purchased more cliphair extensions, the difference it has made to my self esteem is incredible. I wish I had found you years ago. Thank you!
Georgie M (Australia)

Date of experience: June 2, 2017
Texas
1 review
12 helpful votes
Follow April D.
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Crap.
March 6, 2017

This is what I wrote in an email to the company. -I just received your 18 inch, blonde, clip in, single weaved extensions through the mail. I bought them blonde so I could match my hair perfectly with semi permanent dye.
I waited about 2 weeks for this product to come in and when I opened the package and took the hair out, it started to shed in my hands. I put the bad mind set I had from that and continued on. I put in semi permanent hair dye for a strand test. 20 minutes later, as I was rinsing it, the hair curled up and started falling out even worse than before. I don't know what you guys are trying to sell, but I refuse to have this product and demand a refund.

Date of experience: March 6, 2017
Pakistan
9 reviews
0 helpful votes
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You've got the most discovered and supportive personnel who deal with assist carefully. However, you're now not less expensive, so i would endorse you to other human beings, as properly.

Date of experience: January 20, 2021
Canada
1 review
0 helpful votes
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I like the quality of the cliphair hair! The micro beads were just okay though. I think next time I'll order the itip hair and use my own beads.

Date of experience: June 2, 2016
GB
1 review
14 helpful votes
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I spent nearly £300 on micro loop hair extensions and they all fell out within a week. I contacted cliphair customer services at the time and I am in an ongoing battle to try to get a refund

Date of experience: June 29, 2020
Australia
1 review
15 helpful votes
Follow Nessa H.
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These extensions are cheap, and they really dont last long, i've bought from cliphair twice and every time the same thing happened, after a little while they started tangling like crazy no matter what i tried, they had bits of random cotton running through the hair and random dark hairs, some of which burnt away meaning there was a few synthetic hairs too. I'm pretty upset with the quality but for the first 2 weeks they were nice...

Date of experience: May 11, 2014
GB
1 review
13 helpful votes
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I have bought from many sites over the years for my extensions, even bought hair off ebay from china. Nothing compares to the awful quality of the hair i have in now. It is frizzy, dry, bunches up into a birds nest, cant brush it and i dread washing it. I've had them in 3 weeks. Disgusting customer service, they offered to look at them, oh so you want me to pay my hair dresser to take them out, go without nice hair on holiday and to weddings because of your poor quality hair? Dont buy from here.

Date of experience: August 20, 2015
Farhan M. Cliphair Rep
over a year old

Please note get maximum out of your extensions they will require some extra care when washing/styling them and all the care instructions can be found on our website. Please follow the link below.
https://www.cliphair.co.uk/care-instructions.html
To resolve the issue swiftly kindly send us your order details at cs.manager@cliphair.co.uk and we will look into this ASAP.

M Kazmi
Customer Service Manager

Canada
1 review
9 helpful votes
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I wouldn't if I were you
December 8, 2016

The price of the extensions were pretty good. I frequently use clip in extensions and read lots of great reviews about cliphair. I had to pay for express delivery as I am leaving the country soon so had to get them on time so paid a fair bit extra for that. However when I went to pick up from FedEx I was told I had to pay an extra $40 for the package, this would have been fine if I was told in advance but I was not... so an extra $40 on top of the price for express delivery. Annoying.
Secondly. I ordered the colour light ash blonde, I swear I was given the most yellow blonde I have ever seen in my life. Starting to think I was maybe given the wrong colour because surely they can't be serious. Managed to tone them so they are a little better but still not great.
Working out the price for the tax and delivery and then paying to re send back out it's not even worth it may as well just go somewhere else.
Although I will say I can't fault the quality.
Overall though, pretty annoyed.

Date of experience: December 8, 2016
Farhan M. Cliphair Rep
over a year old

Dear Ellen
Thank you for your feedback. We are sorry to read that you were not aware about customs/duty charges levied by your local Canadian customs, We have clearly mentioned this on our website please use the link below to read it.
https://www.cliphaircanada.com/shipping-information.html
For your reference I am also pasting same point which we have mentioned on our website.
“All items are shipped from our warehouse in United Kindom. We are not responsible for any charges/duties/taxes levied by your local customs/tax authorities.”

Apart duties/taxes we are glad to know that you are happy with your purchase.

M Kazmi
Customer Service Manager

GB
1 review
1 helpful vote
Follow Martin R.
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Excellent quality hair extensions.
Extremely helpful customer service. Helpful with all questions asked on numerous occasions. They could not be more helpful with choice of product.
30 day returns policy if colour match not perfect, no hassle, refund within a couple of days. A really excellent company to do business with.

Date of experience: September 2, 2019
Canada
1 review
0 helpful votes
Follow Carly S.
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Extensions are usually so expensive, especially in store. I got my pair for about $80 on clip hair, and the product I got was great quality- something I would've had to pay at least $250+ in store! Love this site.

Date of experience: December 14, 2016
Italy
1 review
0 helpful votes
Follow Marika S.
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I have bought extension from this website since 2012, these extensions are the best I've ever tried, they are so soft and silky. They're so natural on my hair giving me a beautiful look everyday since 2012
Marika from Italy

Date of experience: September 3, 2017
Greece
1 review
5 helpful votes
Follow despoina m.
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I discovered cliphair through a friend in uk. He said they have the cheapest real human hair and he was right! I started ordering products since august and i must admit i havent even thought of looking anywhere else. I definately recommend it, for fast free shipping and great products

Date of experience: February 13, 2014
Arizona
2 reviews
12 helpful votes
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Worst hair extensions ever! I ordered bleach blonde received golden blonde. They lasted two weeks and tangled and matted up. Don't buy from them seriously a joke! A $250 mistake trust me order off Ebay or amazon don't buy anything from Cliphair! Scammers!

Date of experience: June 1, 2014
Texas
1 review
0 helpful votes
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7 years of searching...
December 27, 2016

I've been wearing hair extensions for over 7 years, I use to go to a local beauty shop, but the hair would matt within maybe a month and a half. I wish I would have known about clip hair years ago, it has been a holy grail to say the least. I have bought from them twice this year, and thats only because I wanted to thicken up the set. Let me tell you, trying over 15 hair companies, clip hair is compatible to a $800 set of hair, and we are speaking blonde hair here, which typically lasts less time. I have had my oldest set for 7 months and they are in almost the same condition as my newest set I purchased a few weeks ago. The thickness on the double weft does thin out a tad on the ends, but that is a natural look and I personally prefer it. I'm honestly not sure how they make a profit off the quality of the hair... Thats how good it is.

Date of experience: December 27, 2016
GB
1 review
0 helpful votes
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These hair extensions are brilliant, fabulous quality and great value for money and were a perfect colour match. The customer service is second to none. I've ordered these before, this is my second purchase and will certainly use again.

Date of experience: May 16, 2019
GB
1 review
1 helpful vote
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Perfect match
January 16, 2017

These hair extensions are of a great quality, i have ordered from here before also and was not disappointed. They matched my hair perfectly, and their price was also good. Regarding delivery there were no issues. I am a very happy customer and would recommend to others clip hair.

Date of experience: January 16, 2017
GB
1 review
0 helpful votes
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Just perfect!
May 24, 2017

I love my extensions from cliphair soo much! Ive bought extensions from clip hair several times in the last few years and have never been disappointed with the quality... i never fail to find a colour that matches my hair perfectly through all my hair colour transitions... amazing long lasting quality for a reasonable price. Cant recommend enough xx

Date of experience: May 23, 2017
Canada
1 review
9 helpful votes
Follow Phoenix M.
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Do not buy their products! After ordering $300 worth of extensions, they fell out after only one week. In submitting a complaint, they did nothing to resolve the issue (refund/return etc!) They do not sell quality products. Save your money and buy from somewhere else!

Date of experience: March 23, 2017
Farhan M. Cliphair Rep
over a year old

Dear Phoenix

I am sorry to read your comments, I have gone through all the emails you exchanged with our customer service and I did not find any complaint about the hair itself, You complaint about the hair is falling which could be a fitment issue. It was also confirmed in emails that the hair has been dyed. We provided clear instructions and restrictions when it comes to dyeing our extensions. We don't recommend dyeing more than 2 shades darker and always suggest to do a strand test first to avoid any damage to whole set. Finally dyeing is done at customer's own risk as we always suggest returning extensions if colour does not match and go for free exchange or a refund. All this information is available on our care page.

https://www.cliphair.co.uk/care-instructions.html

Regards
M Kazmi
Customer Service Manager

Overview

Cliphair has a rating of 2.6 stars from 249 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cliphair most frequently mention care instructions and full refund. Cliphair ranks 20th among Hair Care sites.

service
19
value
19
shipping
19
returns
13
quality
19
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