ClickShop

My son ordered and paid for his goods a month a good. Having the same problems as everybody else seems to have done. Wish he'd read the reviews first. Had one email back from Sef. Still chasing but think the BBC Watchdog route must be the next option.

I made an order with this firm, online, on 11 March 2014. Despite the fact the payment was taken from my MasterCard, I have not received the item nor have I received a refund despite several emails to them and repeated responses stating that " I will personally deal with this..." and "if you do not receive the refund within 2 days please get back to me. Despite repeated promises, nothing has happened and its now 29 April!

Same as above! Ordered never came, emailed company, fobbed off, asked for refund... nothing! It must be illegal! Im thankful I've only lost £10 but its my money not theirs!
Update... i have now recieved a refund

Ordered like a fool on April Fool's Day. Product didn't arrive. Eventually after much pestering by email they said it was out of stock. Had already taken the money. Since then endless pestering, and they promised a refund in mid-May. Now June 10th. Nothing yet, no reply to emails and no other way to contact them apparently.

Ordered washing machine and fridge 22/09/2021- Cannot get through to telephone lines and only online chat messages. Goods still not delivered and endless fasle promises. Feel like I have been scammed!

After a lot of digger on the company - refund sent (well we will see if it arrives)

If they owe you money email them demanding a refund. If no luck then contact me on facebook. I intend to compile all the cases and pursue this so people get there money back. I am a debt collector who feels strongly about right and wrong.

Facebook.com/clickshopmuststop

This company's customer service department is non existent. They never answer their customer service line and ask you to leave a message and they never call back. I also emailed their sales and customer service email addresses and never received a response. I ended up disputing the charge with American Express and PayPal.
DO NOT order anything from this sham company.

I have ordered two different products from this site, an iPod and a headphone. The products I received were good and still it is working in a good way. But I waited so long to receive these two products. I received it many days later from the date of ordering.

I ordered a small item early Dec for a Christmas delivery, nothing arrived, despite 8 emails later, a promise of the item being sent out and a refund, I have received no refund and no product. The value is very small £7.50 but if they provide this level of service for such a small amount, no way would you trust them for anything of more value!

Dublinbill

I've been waiting for three months on a order they took my money but I don't have anything to show for it can not get any response anymore do not order from this company

You would be better off simply setting fire to your cash and enjoying some welcome warmth from it than sending any money to this bunch of low life bottom feeders. You will not receive anything other than sham emails from 'Customers Joy' when you try and enquire!

This company should be closed down. A complete sham. Ordered goods to the value of £23.99 and still waiting for delivery - despite numerous emails with the seller assuring me the goods would be delivered within 2 or 3 days.

After 19 days - long overdue. Contacted paypal to open a dispute and expect the issue to be resolved. If not, I'll escalate the dispute via paypal.

I have place an order with this company and haven't received the item yet after seven days. I'm waiting for their reply but after reading other people's experiences, doubt I will have any luck. I WILL seek legal advice if I don't receive the item or a refund.

Don't waste your time with Clickshop. You may never see the goods although they are quick to take your money. I wasted my time e-mailing them to find out when my goods would be sent only to meet with excuses. Needless to say I never received the item I paid for. I only managed to get a refund after threatening further action via my Credit Card company.

Took the money, never delivered
Site looks too good to be true - it is - beware
Its after Christmas - so that excuse is no longer valid
I got one note saying they will look into it asap when I inquired after the non arrival in the first 10days... waiting... waiting... contacting credit card... writing reviews...