Clera Windows + Doors
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Clera Windows + Doors

How would you rate Clera Windows + Doors?
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Canada
1 review
0 helpful votes
Follow Kaylyn H.
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Great product, great service
October 16, 2022

The Clera Windows and Doors Listowel branch replaced 7 windows in my home this summer, and we are very pleased with the work. The windows are great! We can already feel a difference this fall season, as there seems to be much less heat loss and there are no more drafts near our windows. Barry and his son were a great team at getting this project done. They worked quickly and well together. They were also friendly and respectful while working in my house with my 2 dogs and myself working from home.

Date of experience: October 14, 2022
Canada
1 review
0 helpful votes
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Windows Look Great
May 5, 2022

The installation took longer than expected but the final result was very good. I think the windows look really good in my house. Easy to open, clean look and the trim was done very well. Other than some dust, which is inevitable, the crew did a great job cleaning up when they where done.

Date of experience: May 5, 2022
Canada
1 review
0 helpful votes
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Outstanding Service!
January 25, 2022

We had our windows and sliding doors replaced by Clera many years ago. To this day if we have an issue, they are always there to help us! They are professional and treat their customers with a gold class approach. Highly recommend them!

Date of experience: January 24, 2022
Canada
1 review
2 helpful votes
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The windows look great and the installer Shane, despite being on his own for the most part, was able to complete the job well. He was very knowledgeable and competent in his trade. Must have been a difficult job to complete all 10 windows, incl. 3 very large windows, yet he did the project in just under 3 days. The house was kept clean, inside and out.

Honest and timely communication from the rep re: 2nd delay of the projected installation date would have been much appreciated. Had to keep reaching out for an update and received contradictory answers every time. Made the experience quite unpleasant. Hoping the windows will last as long as the rep says they would and that the company warranty will hold its promise, because trust got questionable after the whole experience with the rep.

Date of experience: May 4, 2022
Canada
1 review
2 helpful votes
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Horrible
December 17, 2022

Our experIence with Clera Windows was horrible to say the least! It took months to get our windows installed and we were told a much shorter time frame. I followed up several times. Then there was only one installer instead of a team of installers as we were told installing all 9 windows. We have followed up with Clera many times and we're treated with such unprofessionalism and disrespect. No quality control
Of windows either. Look at what they installed

+3
Date of experience: December 17, 2022
Canada
1 review
0 helpful votes
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Cottage Window Replacement by Shane (/Clera)
June 13, 2022

We recently had some cottage windows replaced by Clera Windows and Doors, arranged through Kevin. The panorama windows installed by Shane are stunning. Shane's meticulous, precise craftsmanship is simply awesome. By reusing the original interior wood trim which was installed by our father 50 years ago, Shane retained family heritage & created a seamless transition between old and new. The exterior flashing on the 12 windows is expertly finished. Honestly we go outside and stare up at the windows marveling at the neatness and clean lines of Shane's work. We consider ourselves extremely fortunate to have had an installer of Shane's calibre. Professional, friendly, taking pride in his work. We would recommend Shane with absolutely no hesitation to anyone & everyone wanting to have windows installed.

Date of experience: June 12, 2022
Canada
1 review
0 helpful votes
Follow David B.
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Clera did a great job with the windows. The installation was easy and they were very professional.
There price was competitive and delivered everything that was promised.

I would highly recommend this company.

Date of experience: March 31, 2022
Canada
1 review
0 helpful votes
Follow Amy M.
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We just had our front door, sliding door and all windows replaced - we couldn't be happier! Kevin was such amazing help providing us information on their products and services and with guiding us from the start to finish of this whole process. Kevin provided us with answers to all our questions and kept us in the loop on updates with when the installation process would begin! The installation crew was very professional, knowledgeable and left the job site very clean each day. Overall we had an amazing experience with Clera windows from start to finish - and our house has never looked better! Highly recommend!

Date of experience: April 4, 2022
Canada
1 review
0 helpful votes
Follow Richard K.
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There were 2 missed items on the first install and I was happy to be contacted by the president to confirm they would rectify the issues and they did to my complete satisfaction. The installers were amazing and took the time to get the installation done right with attention to detail. I would recommend this company for your doors and windows.

Date of experience: November 23, 2021
Canada
1 review
1 helpful vote
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Window service
August 24, 2022

I bought windows from Clera Windows 13 years ago. Unfortunately a piece of hardware needed to be replaced, and since Clera provided lifetime warranty I contacted Clera Windows and asked for a replacement part. Rita from Clera Service responded promptly, and handled the case very effectively and efficiently. I received the replacement parts, free of charge, within a few days.

Date of experience: August 24, 2022
RU
1 review
0 helpful votes
Follow Анна С.
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An excellent site providing quality SMM services. Employees from the company provide a service to develop your business account. I have a company that sells plastic windows and doors. Couldn't bring the ad to a decent level. After contacting Top4smm, the number of clients has increased several times. Thanks guys for a good job.

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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New windows are stunning
March 29, 2022

We had all of the windows in our house replaced by Clera Windows and Doors. The new windows look beautiful, are easy to remove the screens and easy to clean the casement windows from inside, which is really convenient on the second floor. We are happy with the look and operation of the windows. We have noticed that we hear less road noise and have eliminated the draft we felt from our old windows. Kevin was very professional and quick to respond throughout the process and we felt that he was selling us something that he believed in. Juri was our installer. He and his helper were very polite and respectful, they protected our floors, cleaned up after themselves and left us with a beautiful finished product.
We are thrilled with the purchase of these windows and how they look.

Date of experience: March 29, 2022
Canada
1 review
1 helpful vote
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Top notch professionals
February 19, 2022

Eric DeBono and his installers from Brantford ON. Are top notch professionals. The whole process from first encounter to install day was seamless, the installers were so professional making sure that they covered up our floors and cleaned everything up behind them and were meticulous about every finishing detail! We are so happy with the way the door turned out

Date of experience: February 19, 2022
Canada
1 review
0 helpful votes
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Windows and Doors
April 18, 2023

We had 13 Windows purchased and installed in September 2021 and Patio door and Front door installed April 2023. Very happy with the products and installation.Also a shout out to Rita Customer Service at Clera Windows and Doors...she was able to send us the information about the warranties inregards to our windows and doors. Thank you Rita.

Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
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Lifetime warranty
July 7, 2021

Who knew this was for real? A couple of handle cranks for casement windows installed in 2009 broke so I contacted Rita in customer service who sent me replacements. None of the usual warranty hassles that one gets from other companies. Clera's an outstanding example of the way companies should behave.

Date of experience: July 6, 2021
Canada
1 review
2 helpful votes
Follow Gayle L.
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Barry Jacklin and his team were professional every step of the process. From booking the first appointment for the consultation to the final wipe down of the windows and trim when he left when the job was completed. At the end of each day, there was no clutter or evidence that work was being done at our home. Barry's pride of workmanship is a true testament to our small town way of life. We will certainly recommend his company.

Date of experience: June 17, 2019
Canada
1 review
52 helpful votes
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1 star is too many
August 29, 2018

My order consisted of 4 windows and 1 Garden Door. Total price paid was $8,420.00. Wrong size Garden door was $3,100.00! It has leaked since the day of installation, frost on interior, rain comes in through the bottom... screen does not slide, all screws have rusted and broken off. Very hard to open and close. I was completely ripped off. The "fix" was they came and glued a piece of felt where they thought most air was coming through... Stay away from this cheap garbage, they will not fix anything after the fact. I soon will start a twitter and social media campaign to warn as many people as I can. Cornwall Ontario is my location

Date of experience: August 29, 2018
Canada
2 reviews
19 helpful votes
Follow Teresa Z.
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Windows did not arrive as scheduled, installation delayed due to installer being on vacation. Once installed one window was cracked, and replaced 3 days later, and windows were dirty.
Salesman Eugene was very friendly and accommodating at time of purchase but when problems arose, he has not returned our calls. I only hope that in the future when there is a serious problem with any of the windows that the company lives up to its warranty. I would not recommend this company. The transaction should not stop once the money has been paid.

Date of experience: June 27, 2019
Raj K. Clera Windows + Doors Rep
over a year old

Dear Teresa, Thank you very much for your feedback. If you are unhappy with your local rep, please escalate the issue to the management as they do really care about their customers. We have many installation crews and unless you requested the same installer to install your windows, you can always ask for another installer. You have full lifetime warranty on your windows and if you have any issue, please contact our customer service dept. We would ask Eugene to follow up with you. Thanks - Clera Admin

Philippines
3 reviews
0 helpful votes
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Excellent!
June 14, 2019

We're very happy about our windows and doors. We got a lot of compliments from friends and neighbors and have no complaints so far. They're excellent from start to finish. Their Sales person, Hans is just awesome. He's very easy to reach even after the installation.

Date of experience: June 14, 2019
Canada
1 review
0 helpful votes
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From initial consult with Hans to completion of installation, service was excellent. Project was completed professionally by the courteous crew as scheduled and site cleaned immaculately afterward. Excellent value for the cost I would highly recommend Clera Windows and Doors

Date of experience: July 30, 2019

Overview

Clera Windows + Doors has a rating of 3.5 stars from 189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clera Windows + Doors most frequently mention great job, sales rep and customer service. Clera Windows + Doors ranks 7th among Doors & Windows sites.

service
40
value
39
shipping
17
returns
9
quality
39

Instant Feedback

73 reviews