Clera Windows + Doors

We recently had our windows replaced by Clera. From the first meeting with Adam to signing the contract to the installation by Ramesh and his team it was a phenomenal experience. Adam is very knowledgeable and answered all of our initial questions and explained everything to us without being pushy or overbearing. Follow up calls were responded to promptly and our window installation was scheduled right around the time promised. Ramesh and his team did a great job. They were friendly and polite. They cleaned up everything at the end of their workdays. We would recommend Clera Windows.

I do not recommend Clera windows and doors.

While the actual team that did the installation of 2 doors and 2 windows in February was great, the products I received were either wrong, faulty or not delivered at all.
If you're looking for a door and/or window contractor, I xrecommend not choosing Clera - they do not complete the job they're hired to do.

Thank you for responding after several attempts to call and text... with NO RESPONSE. It took me to write a review to get an answer back!
Now you are suggesting the company cannot match the paint for the door.
We do not want paint to touch up the defects. WE have spoken to several other door manufacturers and they agree. This should not have happened!
We were not told of the product being defective., If we were made aware we would not have chosen that front door.
It is not our fault the door cannot take everyday usage.
We have spent thousands of dollars for this crap of a product!
And we were referred by a family member, I would be embarrassed to offer this type of product,
If anything I would go above and beyond with customer service to assure the client is happy.
We want our money back so we can go to shop somewhere else where the company can deliver and install a great product with excellent customer service!

I am writing this review to let other people know what kind people we are dealing with. My front window was I stalled looked great but every time it rained it would leak it ruin my dry wall. I called Gary Gainham Branch Manager he was no help but they sent one of there installers but he wanted 300 dollars to fix problem l paid him. But the next time it rained it leak again. Now I have been getting the runaround. Ron the installer wants another 300 dollars to come back to try again. They must think l am crazy.

A big part of our basement renovation was to replace the old windows with an awning style to let more fresh air in. Clera Windows helped us to select the right model and size for our basement and installed them quickly. We really love the new windows, especially that they have a built in drainage system and foldaway handles for blinds and drapes. These are high quality windows and we are confident that they will keep water out regardless of how bad the weather gets.

I do not recommend! They need to be careful who they hire to represent their company. I was assaulted by one of their employees by random attack while driving in Peterborough. The man got out of his vehicle and went to punch me and instead broke my mirror and went into a full on rage attack before getting back into his company truck and trying to flee the scene

***edit: The man who assaulted me is also the owner of the company! Beware who you let in your house

***edit: The man is now threatening my life by calling my home phone number and place of business leaving vulgar messages

He goes by the name Dave Crawford, Mike Crawford, or James Leclerc

I have proof of messages from this man from number *******444, voicemails, as well as Facebook threats

Your review will help others learn about this website.

Please do not review if About three months ago, I knew that I needed new windows. Mine were so old and have cracks. They also didnt have very good ventilation so they were making my energy bill very high. I decided to give Clera a call after hearing such good things about them. I told them about my issue and they told me they have the perfect windows for my home. A couple of days later two guys came to install low profile fixes windows in my bedroom. These windows are very simple but look very nice. So far they have been great and even saved me a little bit of money on me energy bill. You are affiliated or have a conflict of interest with this website.

I just cant say enough good things about the guys who installed my door last week. The guys showed up on time and were very serious about doing their job correctly. They were very professional and knew their stuff. I must have asked them a dozen questions and they were very happy to answer all of them. It only took them an hour to install the door and it looks great. I was so happy with the work they did that I called Clera and told them that the installers were wonderful.

We are so delighted with our new windows and the work that the Clear window team provided, thanks. The windows were exactly as described and provide great light coming into the home. The insulation team worked consistently, cleaned up amazingly, were respectful and cautious during the pandemic as our windows were super old and letting in lots of cold air!
Thanks everyone