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ClearlyReviews 5,182

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Great Fast service
September 13, 2021

Easy to purchase. Fast shipping. Will definitely buy again.

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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Awesome service
September 12, 2021

As always Clearly is so great to deal, cost effective and great turnaround time. Thank you

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Contacts
September 12, 2021

Great delivery experience. Received contact lenses quickly. Would have preferred Canada Post so I didn't need to be home.

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Easy Peasy
September 12, 2021

Have been ordering these from here for years! 10/10. Fast shipping, great product, great pricing.

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Quick and fast delivery
September 12, 2021

Got my contacts quickly even though I was notified of a delay. My contacts are perfect.

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Lens
September 12, 2021

Good. Took a few weeks to get the lens. However all arrived.

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Awesome prices
September 12, 2021

I experienced excellent service and the prices and selections are amazing.

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Easy and correct
September 12, 2021

Easy to find my contacts and put in my prescription. Shipped quickly and came in correct. Perfect experience!

Date of experience: September 12, 2021
Canada
1 review
0 helpful votes
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Contacts left me with blurry vision
October 11, 2021

Ordered contacts read the description but cannot use.

Date of experience: September 11, 2021
Angela C. — Clearly Rep
over a year old

Hi Amanda, thank you for your review. And feedback. We're so sorry to hear that you've experienced some difficulties with your contact lenses. We'd really like to reach out to you directly to further investigate this, and see how we can help. We look forward to speaking with you again soon. - Team Clearly

Canada
2 reviews
0 helpful votes
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Loved them'
September 11, 2021

I been a costumer of clearly for years and was in love with my last service! Got my order within 1-2days and even a little pack of gummies! Will definitely keep on ordering from them. Wonderful shipping!

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Prompt and Easy
September 11, 2021

I love ordering my contacts from Clearly they are affordable and the delivery is pretty swift! The package is secure and overall my go to for eye needs!

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Never again
October 11, 2021

Purchased these contacts on the advise of my optometrist several years ago and was extremely happy with them. Decided to go back to them after a number of years not wearing contacts and am totally discussed with them. They are not even close to being the same quality they were before. They are so poor quality that they are difficult removing them from their packaging and putting them in. Would not recommend them to anyone.

Date of experience: September 11, 2021
Angela C. — Clearly Rep
over a year old

We're truly sorry to hear this Bob. All of our lenses are provided to us directly from the manufactures who mass produce them, and although we understand defects can occur, we assure you that they are very rare. We'd really love to help you rectify this, so we will be reaching out to you directly very shortly with some assistance. Thank you for your patience. - Team Clearly

Canada
1 review
0 helpful votes
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Great customer service!
September 11, 2021

Great customer service at the Toronto store. They went above and beyond for me.

Date of experience: September 11, 2021
Angela C. — Clearly Rep
over a year old

Hi Tammy, thank you for your review and feedback! We'll be sure to pass this along to both our team and our awesome Toronto Team for you! We're excited to 'see' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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I always buy from Clearly
September 11, 2021

Real easy to order online and shipping is really fast. Last order they included a little treat which was nice.

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Contacts 2021
September 11, 2021

Good Job and delivery, I will probably order from you again.

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Always great service!
September 11, 2021

Easy website to use, and always quick delivery! I've been using clearly contacts for 8+ years and they never disappoint!

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Always reliable
September 11, 2021

I have been ordering exclusively from clearly for a couple of years now, and have even ordered glasses. Prices are good and have never experienced any issues at all

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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R
September 11, 2021

All according to expectations. Arrived in time. Would order again.

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Hi! Always good services and fast delivery! Still a consumer more then over 10 years! Reccomended to all my familly ans friends!

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
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Fast server
September 10, 2021

The Shipment was fast and contacts easy to reorder. I enjoyed the gummy bears in the package also...

Date of experience: September 10, 2021