Clearly

Please tell me where my order is *******! It's been two weeks and no revert and no responsibility. I was promised a week at Queen street toronto store of yours! Deliberate harassment vetted out to a customer.

I ordered some Rayban aviator prescription glasses on Clearly and i'm not quite happy about it. Packaging was really bad without any protection, glasses were loose in the box and could have broken during shipping. The lenses aren't the Rayban ones so not the original quality with the logo. Also, took almost 1 month before i received my order. I paid for express service, shipping and lens cutout was supposed to be faster. Will order at another company next time

After multiple interactions over calls and live chats, I'm left disappointed. Firstly, it's perplexing that the company cannot confirm the availability of items listed on their website. If an item is out of stock, it should be promptly removed. Secondly, it's completely unsatisfactory to receive only half of my contact lens order twice, without any indication that the other half is missing. This renders the lenses unusable. Lastly, the email notification system for tracking is inadequate. I receive notifications like 'your order is shipped' or 'your order is canceled' without clarity on which part of my order is affected, leading to confusion and unnecessary time spent on follow-ups.

First off they had the best price out of all my online options for ordering Contacts. Secondly I chose a faster method of shipping, Fedex 2 days, but then was a bit upset when I learnt my Contacts would be delayed for over 1 month due to the manufacturer having to make them. I was down to my last 2 weeks of contacts which is completely my fault anyways for not ordering sooner. However I quickly contacted support, they refunded me the shipping charge, and literally next week they showed up which left me really pleased and happy.
This will most likely be my go to place for ordering contacts since they were $60 cheaper than alternatives!

Thank you so much :)

Ordered some blue light glasses and wanted something stylish and not too expensive. The glasses are exactly what I was looking for.

Be sure to order a good 3-4 weeks before you want your glasses as delivery took a while.

Overall though, very happy with the purchase.

I only go to Clearly now. Glasses are a fraction of what they cost elsewhere and there are many stylish options. I found that the app is pretty decent for giving you an idea of how you would look in a particular pair of frames, but it is highly unflattering. I don't know what it does, but it seems to enhance all my skin tone and face shape flaws. With that being said, if the glasses look good in the try on app, they probably will look AWESOME in real life. I usually find the frames I like best online and then visit in person to get a better idea. Always happy, never disappointed with my glasses from Clearly.

I've been ordering disposable contact lenses for about 7 years now from Clearly. While I can't fault their website and general service; the price of my lenses has risen by about 25%, the actual quality of the individual lenses seems to have gone down (It's not unusual to have up to 10 defective, ill-fitting lenses in a 90 pack) and my particular brand prescribed is getting harder and harder to find, so I generally have to wait 2-4 weeks for an order... when I used to get it within 2-3 days! Maybe I was just spoiled before!