I ordered the lenses, they were shipped quickly, we received them.
Excellent experience, easy to use website, great quality.
Always prompt service. Easy to reorder. Have used them for years
Easy to navigate site, many choices and very fast delivery, satisfied customer for years
Best company I have ever dealt with, fast shipping love their contacts
Only my second time ordering but everything is excellent!
The delivery time is very fast and effective! Order all my eye wears from clearly.ca
Contacts arrived promptly, good deals, overall satisfied with this product.
Very good service all the time, thanks guys and hoping more cat up business with
Happy with my new glasses. Arrived on time. Why do I have to type at least 50 characters?
Glasses were delivered as specified. Returned one pair with no problems. Easy process.
Another satisfied customer indeed... Fast delivery and exactly what I ordered.
Yay! We're thrilled to hear this Hugh! Thank you for your review, we're definitely looking forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
My order arrived within a few business days quicker than I expected.
Love ordering from Clearly! Always excellent, quick service and professional quality products.
Contacts are great but after a little while they seem to make my eyes dry.
Not much to say, ordered some contacts, had them in my hand 2 days later :)
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
Hi Michele, thank you for your review! We know buying glasses online can require a bit of a leap of faith! We aim to make it easier by having Size filters on the main Glasses page to help you find the perfect fit, Virtual Try On to help you find the perfect style--and ultimately, a super-easy return policy if it just doesn't work out. We really appreciate this feedback, and we hope to 'see' you again soon! -Team Clearly