Timely, efficient delivery and exactly what I needed.
Item Shipped quickly, received exactly what I ordered
I always receive my contact within a couple days. Never had any issues.
Received very customer focused assistance when I had difficulty placing my order
Fantastic - good service, quick delivery - never disappoints!
Speedy delivery, order exactly as requested - great!
Hi Sophia, thanks so much for your review! We're so glad to hear you're happy with your order. We hope to 'see' you again soon! -Team Clearly
Great contact lenses. Comfort and quality even at high dioptre.
Always quick delivery. Website makes the process so easy!
Not really their fault, but they made it right with an account credit.
Thank you for your feedback, Alan. We're sorry to hear that your package didn't arrive in great condition - we apologize for this inconvenience! We're glad to see that our customer care team was able to get in touch to make things right. Thank you for your understanding. We look forward to helping you again soon! - Team Clearly
I love my new glasses! They were delivered on time and are perfect.
Hi Judy, thanks so much for your review! We're so glad to hear you're enjoying your new glasses. We hope to 'see' you again soon! -Team Clearly
Everything went well got my glasses and sunglasses with new pr
I always get my contacts from Clearly, very good prices!
Hi David, thanks so much for your review. We really appreciate the feedback, and are glad to hear you're enjoying the great value and speedy convenience that we offer! We look forward to 'seeing' you again soon! -Team Clearly
Contact lenses were delivered earlier than expected, which was great!
Hi Loretta, thanks so much for your review! We're glad to hear you got your order super fast. We look forward to 'seeing' you again in the near future! -Team Clearly
Easy order process. Good quality everyday glasses. Happy with the purchase. Will be ordering again.
Easy ordering and quick delivery. Contact lenses are comparable to any others I've tried.
Quick and easy, box received in good condition. I will continue to order from Clearly!
Hi Kayla, thanks so much for your review! We really appreciate the rating and feedback. We look forward to 'seeing' you again in the near future! -Team Clearly
Clearly has best and quickest delivery. Pricing is great as well.
Very pleased with the quick service. Love my new eyeglasses.
Hi Denise, thanks so much for your review! We're so glad to hear you're enjoying your new glasses. We look forward to 'seeing' you again soon! -Team Clearly
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
Hi Judy, thanks so much for your review! We really appreciate the feedback. We're super proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options). So it's great to hear you received your order so fast! We hope to 'see' you again in the near future! -Team Clearly