Clearly

My second last set of Rigid contacts was the best made set I've ever had. The dot on the right lens was still showing and the electric blue color for the left made it much easier to see and find. They wore a lot better so I reordered exactly the same. It was easy to just use the last order to reorder and they can sooner that expected. Only complaint I have is the first email for this survey had a broken link and with the amount of phishing emails around these days I was not happy about getting an email when my order status shows as delivered

I am happy with the service. Had to wait for back ordered lenses but that can't always be helped. Wish shipping was free. And I was disappointed with the first contact lens from the box. Must be defect in the lens. I can see bubble on the lens which irritates my eye immediately when placing in my eye. Can't wear it, and bifocal contact lenses are expensive. Other than that, will continue to order from Clearly.

I ordered two pairs of glasses with prescription lenses for $128. I ordered them both on a friday and received them the following tuesday. They sent me several confirmation emails immidiately and kept me up to date as to when it shipped. Amazing service and a great company. I will be ordering all of my future glasses through Clearly contacts. I don't think there is another site that can provide as fast and reliable service to it's customers.

I ordered my contacts and they showed up on time despite the possibilities of delays due to Covid-19 and other hurdles.

Easy to use site. Found my make, model, and prescription no problem. The price sucks... but that's not a reflection of Clearly.ca... I was blessed with a different prescription in each eye. So actually, relatively speaking the price is reasonable. All in all, for the sake of ease and convenience, and the newly adopted habit of not wanting to go out into public spaces, I will likely be shopping with Clearly again in 6 months time.

I looked at a few different options in addition to Clearly.

Clearly was the best combination of price, style and service.

The staff are friendly and knowledgeable. My appointment was seamless from booking it to the day of service.

The range of eyewear styles are fashionable and the prices are affordable.

They take covid protocol seriously but in a respectful and welcoming way.

So glad someone recommended them to me.

Update: after posting my initial review a Supervisor from clearly.ca contacted me amazingly fast and offered an apology and an account credit. Honestly I was happy with the acknowledgment but the store credit was a great bonus. Thank You
As always my contacts arrived as order but sadly the free sunglasses, that were the incentive to order contacts before I needed them, broke the second time I wore them. I Will continue to order online when I absolutely need to but will not be swayed by an offer of free items in the future

Easy buying experience and they arrived ahead of schedule. The polarized lenses are great, very crisp, no glare, and they stay clean longer than my other glasses. The optional C Shield coating seems worth the extra cost. To get the propper fit the frame requires a lot of heat to bend or it'll break.

I've been a customer of clearly for years and every year they get worse.
This year I've had it, my glasses broke after a single day of use, one the adjustable nose pads broke right off with minimal amount force.

I emailed and phoned the same day sending images of it, then I thought I started a replacement but no 7 days later I checked up on it after receiving nothing, no emails, no follows ups, nothing.

It turns out they never got my photo's which I sent multiple times and I had no idea where even necessary to start the replacement.

I end up phoning a few times over a few days and getting some crap about how it's my fault they broke, after explaining just how easily they broke, I've owned many pairs of glasses with adjustable nose pads and never had one snap off.

Clearly they do not care about inconveniencing the customer, I'll shop elsewhere.