The screws were a wee bit tight. I managed to replace the lenses though. Thank you.
First time. Will buy again thanks. It's softer than I thought. But in general. It's good
Clearly makes it easy to order and shipping is fast making it an overall great experience.
Happy with the product but it took significantly longer than orders I've placed in the past.
Got what I ordered. Got here quickly. I've used Clearly before and have had no problems.
Order my glasses, they were exactly as shown, arrived very quickly. I will definitely order again.
The ordering process was easy. The product came as described. Well made and ready to wear!
So far, so good with the new contacts. They also arrived promptly. Thanks for your service.
Thank you for your review, James! Glad to hear that you received your contact lenses in good order. We'd love to hear how could improve your experience. Someone from our customer care team will be in touch shortly. - Team Clearly
Ordered just before noon, Package was received before I even got home from work that day.
I always have a great experience with clearly! My glasses are exactly how i wanted it
We're so glad to hear that the whole experience with us was a great one Tyra! We're looking forward to helping you find that next great pair real soon! - Team Clearly
Ordered the daily lenses and they came fast and are so comfortable! Great experience with Clearly!
Thank you for the prompt and excellent service. I will certainly order again in the future.
We are delighted to read that you had an excellent experience, Sharon! It is always encouraging to learn that our customers are satisfied with our service as it is what we strive for every day. Be sure to let us know how we can get to 'love' with a full 5 stars! -Team Clearly
Fast and cheap, even during the pandemic!
Contacts fit great. My glasses are even more impressive!
Everything arrived based on my order quickly, and Clearly checked in to confirm that it arrived.
I always order my contacts from clearly. Such an easy process and order received before expected!
It was simple, quick and the price was simply unbeatable. You have a hooked customer here
I love clearly contacts, they ship fast and they are the cheapest you can Find online
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.
Thank you for your review! We really appreciate you sharing your feedback--and we're sorry to hear about this experience! We understand that the eyewear we provide is a critical part of our customers' everyday lives, and we don't take it lightly that you place your trust in us for this matter. We'll be sure to pass this on to the team. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly