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How would you rate Clearly?
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Canada
1 review
0 helpful votes
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New glasses
August 21, 2020

I can't say enough good about the experience I have had with clearly. Cheap, fast & efficient

Date of experience: August 21, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Tanya! We really appreciate the feedback and kind words. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great Fit
January 31, 2021

Glasses fit great however progressive feature does not appear to be as good as my last pair

Date of experience: January 31, 2021
Angela C. Clearly Rep
over a year old

Thank you for your review Daniel. We appreciate the feedback on this. We're sorry to hear that you've experienced some issues with your eyeglasses. We'd love to look into this and assist you as best as we can, so someone from our team will be reaching out to you directly. If there's anything else we are able to assist you with, please feel free to reach out! - Team Clearly

Canada
1 review
0 helpful votes
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Number 1, all the way.
January 31, 2021

Have been a client for many years and always satisfied by the quality and top notch service.

Date of experience: January 31, 2021
Canada
1 review
0 helpful votes
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Excellence service
December 20, 2021

I love it. It's speedy and the staff that I have talked to provided an Excellence Service.

Date of experience: December 20, 2021
Canada
1 review
0 helpful votes
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Fast and correct
November 26, 2020

This is the second time for me. It's Very fast, convenient and correct order. I'll order again.

Date of experience: November 26, 2020
Canada
1 review
0 helpful votes
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Exactly what I wanted
January 19, 2021

Exactly what I wanted at a fraction of the price I would have paid elsewhere.

Date of experience: January 19, 2021
Angela C. Clearly Rep
over a year old

Hi Sharon, thank you so much for the excellent rating and review! We truly appreciate it, and we're glad to hear that you're enjoying the frames you received from us! We look forward to helping you find that next great pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Best service and glasses ever!
January 4, 2022

Easy, fast, accurate and sooooo reasonably priced. Great knowledgable staff. Wouldn't get glasses anywhere else. These are my third pair.

Date of experience: January 4, 2022
Canada
1 review
0 helpful votes
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STOP EMAILS CONTINUOUSLY
September 14, 2020

NO COMMENT PLEASE DO NOT SEND THESE EMAILS ANYMORE IF I HAD OR HAVE AN ISSUE i WILL CONTACT YLU
THANKS

Date of experience: September 13, 2020
Samuel H. Clearly Rep
over a year old

Kate, we're terribly sorry about this experience! We understand the importance of keeping a healthy email box and we're concerned to hear that you received that many emails from us. We'd love the chance to investigate and someone from our customer care team will be in contact with your shortly. - Team Clearly

Canada
2 reviews
4 helpful votes
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False Advertising
April 3, 2021

Be careful. They show a box of of Air Optix for Astigmatism plus Hydraglide, but its actually just the Air Optics for Astigmatism. I waited a week for these, now I have to return them, wait a week for my refund, then reorder the correct ones. Due to covid, money is tight, so I have to wait for my refund before I can order what I expected to get from another seller. As you can clearly see, they use the same box that says Air Optics for Astigmatism PLUS Hydraglide in two different places with two different descriptions. Sounds like false advertising to me. All they said at Clearly is that I should read the description and not to pay attention to the box on display.
I usually buy from Contact Lens King, but I thought I would use a Canadian company this time. Too bad this Canadian company gives Canadian companies a bad name.
They lost a customer

Date of experience: March 4, 2021
Canada
1 review
0 helpful votes
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Excellent service was so fast!
August 24, 2021

My order was super fast to come
Prescription was on point
Not the first time I order from clearly
Surely not my last!

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Awesome service
August 25, 2020

Normally it takes about 1 week to receive my contacts so with COVID, I expected to wait longer but my order showed up 3 days after ordering

Date of experience: August 25, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Debbie! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly

Canada
2 reviews
0 helpful votes
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GREAT SERVICE
August 10, 2021

VERY FAST BUT WISH THERE WERE MORE DISCOUNTS!

DELIVERED TO MY HOUSE WITH A VERY FEW DAYS AND EASY TO ORDER ON LINE

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Great Service
September 30, 2020

It was easy to find a pair of glasses and order them. And they came quickly.

Date of experience: September 30, 2020
Jane S. Clearly Rep
over a year old

Hi Janet, thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Love my contacts
June 29, 2021

My contacts came quickly, they always do.
Contacts are comfy and have never caused me issues

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
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Glasses arrived quickly, fit perfectly
February 11, 2022

The two sets of glasses arrived much faster than stated. Glasses look great and feel good.

Date of experience: February 11, 2022
Canada
1 review
0 helpful votes
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Awesome
September 1, 2021

So easy and delivered right to your door. Much more convenient then going to a store

Date of experience: September 1, 2021
Canada
1 review
0 helpful votes
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Very happy with my new glasses
February 10, 2022

Very happy with my new glasses. They are stylish and fit fairly well and Arrived quickly

Date of experience: February 10, 2022
Adriele Q. Clearly Rep
over a year old

We are very happy to know that you had very good words to say about your experience with us. Thank you very much for sharing them with us. Otherwise, be sure to let us know if there's anything more we can do to make this a five-star experience! - AQ

Canada
1 review
0 helpful votes
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Fast and effective!
August 10, 2021

The contacts are a reasonable price! As well as they were shipped very quickly. Much appreciated!

Date of experience: August 10, 2021
Canada
2 reviews
0 helpful votes
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They work for me better than expected
October 11, 2020

Great glasses! Love them a lot. The new coating to keep them from smudging works excellent.

Date of experience: October 11, 2020
Angela C. Clearly Rep
over a year old

Glad to hear you're loving the new Main + Central frames Robert! We're excited to help you find that next perfect pair again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Great company
August 23, 2020

I have ordered glasses with clearly about 4 times now and have not been disappointed once.

Date of experience: August 23, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Lori! We really appreciate the feedback, and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Overview

Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.

service
232
value
233
shipping
238
returns
100
quality
231