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How would you rate Clearly?
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Canada
1 review
0 helpful votes
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Glasses
January 7, 2022

The glasses are fine but the colour is different than what I had thought it would be.

Date of experience: January 7, 2022
Canada
1 review
0 helpful votes
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Great product timely delivery
September 19, 2021

I got exactly what I wanted and it was very fast delivery. The product is first rate.

Date of experience: September 19, 2021
Canada
1 review
0 helpful votes
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Very quick
August 17, 2020

I ordered contacts on Tuesday, and they were in my mailbox by Thursday. Very fast and efficient!

Date of experience: August 17, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for sharing your experience, Jo! We pride ourselves on our super speedy shipping (whether that's picking and packing your order in our Vancouver BC warehouse, or offering the fastest 1-2 business day shipping options). If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Order received
June 9, 2021

On time and in good condition. I would appreciate any sales or discount codes in the future.

Date of experience: June 9, 2021
Jane S. Clearly Rep
over a year old

Thank you for your review! In regards to contact lens pricing, we aim to be competitive with other online eyewear retailers, so we really appreciate this feedback! For your next order, we recommend checking www.clearly.ca/coupon-codes to ensure you're using the best coupon code for your order. Then, if you still find a cheaper final total checkout price with an online competitor, just let us know and we'd be happy to match the price through our Price Match guarantee program. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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So easy!
June 11, 2021

The ordering process is easy! Contacts come quickly, each time! The gummy bears are a good touch!

Date of experience: June 11, 2021
Canada
1 review
0 helpful votes
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3
March 8, 2022

I Bought 2 pairs and would like to return one pair as I am not totally satisfied.

Date of experience: February 6, 2022
Megan W. Clearly Rep
over a year old

Hi Narshi, thank you for your review and for your feedback. We're sorry to hear that you weren't totally satisfied with your new glasses. We're glad to see that you were able to return these with our recently extended free return policy. We truly apologize for this inconvenience. If you have any further questions or concerns, please do not hesitate to reach out to us through Live Chat or at 1-866-414-2326. – Team Clearly

Canada
1 review
0 helpful votes
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Excellent
April 22, 2021

My glasses arrived earlier than I expected due to the fact I live in an urban area.

Date of experience: April 22, 2021
Canada
1 review
0 helpful votes
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Great service all around!
August 12, 2021

Great pricing, easy order and quick delivery. I have used Clearly for years and will continue to.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Awesome
August 3, 2021

Great not complaints… the delivery company didn't deliver to the right place but I found it :)

Date of experience: August 3, 2021
Canada
1 review
0 helpful votes
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Got what I needed and quickly
August 26, 2021

Just as the tin says. I received my order exactly as ordered and in a timely manner.

Date of experience: August 26, 2021
Canada
1 review
0 helpful votes
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Small Mail Slot
May 7, 2021

Great support the women who assisted was intent on seeing that I got the right resolution -

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Awesome service - every time.
December 31, 2020

I've always received my order on time, and sometimes much ahead of time. Thank you Clearly.ca team!

Date of experience: December 31, 2020
Isabella D. Clearly Rep
over a year old

Thank you for your review, April. We're thrilled to hear this! Looking forward to helping you again soon. - Team Clearly

Canada
1 review
0 helpful votes
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Always easy always fast
August 27, 2021

I just say refill order and boom in like 2 days the contacts are in my mailbox.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Arrived in 3 days!
August 26, 2021

Ordered the 26th. Shipped the 27th. Received the 29th. The service was unbelievably fast and the contacts are thin and comfortable.

Date of experience: August 26, 2021
Canada
1 review
0 helpful votes
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Excellent
September 5, 2020

I was able to complete my order online in one morning successfully. The agent was very competent.

Date of experience: September 5, 2020
Jane S. Clearly Rep
over a year old

Hi Linda, thanks so much for your review. We really appreciate the feedback! We hope all is well with your new glasses. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Easy to reorder
August 25, 2021

Since clearly keeps track of my past ordered prescriptions, super easy to recorder when I need to.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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Best Company Ever
August 21, 2020

This i by far the Best company I have ever dealt with. Great customer service and product

Date of experience: August 21, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Layton! We really appreciate the feedback and your support. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Contact delivery
January 15, 2022

Good. I like being able to see. It is a nice feature of the contacts I received.

Date of experience: January 15, 2022
Canada
1 review
0 helpful votes
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Fast, perfect service every time
July 7, 2021

I've been a Clearly Contacts customer for quite a few years and have only had great experiences!

Date of experience: July 7, 2021
Canada
1 review
0 helpful votes
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Great experience
June 18, 2021

Arrived next day and i am happy with my contacts. I will recommend to others about this.

Date of experience: June 18, 2021

Overview

Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.

service
232
value
233
shipping
238
returns
100
quality
231