This in not my first order, and I found hat Clearly is better than it min and cheaper competition.
I have always received my contacts on time and keep coming back because of the great service I get.
Very friendly staff, had to go back and get adjustments with no problem. More than happy to help me
Hi Richard, thanks so much for your review! We really appreciate the feedback, and will be sure to pass the kind words on to the retail team. If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
My glasses suddenly got a crack line and they are able to replace the same one. Thanks a lot
I was hesitant to get a new pair. I haven't worn any in years but they were very comfortable.
Always wonderful to deal with you guys! Love when I get home my package is on my door step!
Hi Jocelyn! Thanks for the great review and feedback! We're glad to hear you're enjoying our speedy services, and we're definitely looking forward to 'seeing' you again real soon! - Team Clearly
I have always received perfect, polite and fast services from this awesome CANADIAN company... in fact for over 10 years now!
Quick and easy. Also thank you for the discount for being a first time customer! I appreciate it.
Hi Staci, thanks so much for your review! We're so glad you tried us out for the first time! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I got exactly what I ordered and it seemed to ship pretty fast! Very happy with the service.
Very fast delivery, haven't had a problem with the contacts in the 4 years I've been ordering them
Hi Andrew, thanks so much for your review! We really appreciate the feedback, and your continued support over the years. We look forward to 'seeing' you again in the future! -Team Clearly
Glasses were as described, one arm got a little loose like a week later but overall pretty good
Good day Dominique, thanks for the review and feedback! We're sorry to hear this! If the arms of the frames are genuinely causing issues, you can always avail yourself of our great 14 day (60 day during COVID!) return policy for glasses in their as-new condition. However, if they just need some fine tuning, a little adjustment to the frames can make a world of difference, and is even something you can do at home! See our helpful blog article for a guide on adjusting your frames here: https://www.clearly.ca/thelook/how-to-adjust-glasses. - Team Clearly
Fast service and quality contacts I had some decent eye ware and would order again int hee future
Hi Amanda! Thanks so much for the great review! We're excited to hear that your enjoying the products received from us, and we're definitely looking forward to 'seeing' you again real soon!
If there's anything we can help with, please feel free to reach out! - Team Clearly
Easy to order, lens are good quality, love the frames, and really liked the live "try on" thing
Bought some eye contact lenses and they were as expected. I love them and was delivered very fast.
Hi Jacqueline, thank you for your review and feedback. We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Glasses came in time and as prescribed. Even had a change of address and was dealt with smoothly
Thanks so much for your review, Ismail! We really appreciate the feedback, and we're happy to help as best we can! We hope to 'see 'you again soon! -Team Clearly
Great thanks! All is fine with my order.
The costings should be much lower.
Thank you very much!
I wish I would have picked a smaller frame as they are just for reading and computer work.
I was aiming for the cheapest. Yet I ended up with somewhat higher, but no regrets. Looks great.
Hope all is well, I will add a little something extra as the word minimum is 50... yeah
Hi Josef, thank you for your review. We really appreciate the feedback! If there's anything we can improve upon to make this a 5-star experience, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Product arrived fast, thank you. I will be sure to buy from you guys again in the future.
Overview
Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Julie, thanks so much for your review! We really appreciate the feedback--and more importantly, your continued support over the years since 2016! We hope to 'see' you again soon! -Team Clearly