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How would you rate Clearly?
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Canada
2 reviews
0 helpful votes
Follow Darryl E.
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Save time. Help the Environment with Clearly.
November 13, 2021

Nice Glasses at resonable cost.
Saves time, saves gas with less travel.
Great Environmentaly way to get glasses.

Date of experience: November 13, 2021
Canada
1 review
0 helpful votes
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More like a 5
June 25, 2021

Fast delivery
Easy to order
Product exactly as expected
Slight agitation after worn all day (could be me)

Date of experience: June 25, 2021
Jane S. Clearly Rep
over a year old

Hi Charlene, thank you for your review. We really appreciate you sharing your experience, and feedback! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty policy), or they're not prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
Follow Patricia E.
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Great, could I change the lens toy new prescription so I can wear them. All the time?
PLEASE respond, thks
Or reorder with my new prescription.

Date of experience: June 7, 2021
Megan W. Clearly Rep
over a year old

Hi Patricia, thank you for your review. Someone from our Customer Care Team is going to reach out to you directly to provide further support. Thank you! - Team Clearly

Canada
1 review
0 helpful votes
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Super service, rapide!
May 17, 2021

J'ai commandé des verres de contact de chez Clearly pour me dépanner et aussi, car j'ai voulu profiter d'une belle promotion. J'ai reçu mes verres de contact à temps et rapidement!

Date of experience: May 17, 2021
Canada
1 review
0 helpful votes
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Great Fast Service
August 24, 2020

As usual, my contact lenses arrived sooner than expected (even during COVID). I have ordered many times and will continue to do so in the future!

Date of experience: August 24, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Larysa! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Contact Lenses Arrived
November 26, 2020

Convenient and easy to reorder, with very speedy shipping. A real bonus service especially during COVID!

Date of experience: November 26, 2020
Angela C. Clearly Rep
over a year old

Hi Wanda, thanks for the great review! We truly appreciate your feedback and want you to know that even during these tough times, we aim to make sure we're continuing to provide safe, quick, and reliable services to all our customers, and we're glad we were here to help! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Stop spamming
October 21, 2020

Stop spamming me about my contact lense order about to run out. I dont wear them everyday. I will order more when I need to.

Date of experience: September 21, 2020
Canada
2 reviews
5 helpful votes
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Fooling the customers
August 10, 2019

I purchased 3 par of the glasses last Feb. One of them is Ray Ban with Prescription lenses and mirror coating. It suppose to be Silver Mirror, BUT it came as Silver-Yellowish mirror, I just let it go and wear them but the coating start to getting fade and affects on the clarity of my vision and I contacted the customer service on the web site and after asking me take the pictures of the glasses indoor and outdoor they approved to replace the glasses.
They advised me to print a return label and send the frame back and mentioned that the frame is out of stock and I have to choose another frame, so I did and the person in charge said it is done and I felt okay, now I can have a proper sunglasses. I waited 2 weeks till the new one arrives! They sent BACK THE ORIGINAL DAMAGED GLASSES, Are you fooling me? I was so upset and contact the company and talked to Jay? And after putting me couple of times on hold back and forth he said okay send it back and we refund you.
I asked him to send me an email mentioning all of conversation we went through and guess what? He sent ma an email mentioning they are refunding me if approved?
What the hell is going on there? Are you ripping off the people and play game with them?
Why it should be hassle to get a proper glasses and proper and honest process? Why they sent back to me the original after they approved to do replacement? When I asked Jay about the replacement frame which I was in contact with Lexi B and said is done, now they say they just can send me non-prescription glasses? You can't do that to people.
I am very upset and disappointed at them with the level of the service they are providing and do not commit what they promise?

Date of experience: August 10, 2019
Canada
1 review
0 helpful votes
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Will be using this store/ site again
October 19, 2020

Incredibly pleased with results and can not wait to see what other styles I dare to try.

+1
Date of experience: October 19, 2020
Canada
1 review
0 helpful votes
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Reviewing my experience
April 17, 2022

My experince was exellent and will likely be a return customer this summer with multiple sets of eyewear.

Date of experience: April 17, 2022
Canada
1 review
0 helpful votes
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Hi! Alaways good services and fast delivery!
September 10, 2021

Hi! Always good services and fast delivery! Still a consumer more then over 10 years! Reccomended to all my familly ans friends!

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
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Love these glasses!
July 4, 2022

Quick and easy! Love them! They fit my face and cost way less then if I went to an eye dr.

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Great glasses
May 5, 2021

So stylish. Fell down my nose a bit so I took them in for adjustments and they are perfect now :)

Date of experience: May 5, 2021
Canada
1 review
0 helpful votes
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Good prices
March 6, 2022

Clearly is my go to for contacts, good prices and fast shipping when I run out and need them quick!

Date of experience: March 6, 2022
Canada
1 review
0 helpful votes
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Amazing
August 19, 2020

Paid a fraction of the cost than if I went to my optometrist and the shipping was amazingly fast

Date of experience: August 19, 2020
Canada
1 review
0 helpful votes
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Quick delivery
January 11, 2021

Quick and easy delivery of contacts. Nice to know you don't need to stock up too far in advance.

Date of experience: January 11, 2021
Angela C. Clearly Rep
over a year old

Hi John, thank you for your review and feedback! We're glad to be able to help! If there's anything else we can assist you with, please feel free to reach out to us! We hope to 'see' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Satisfaction
January 14, 2021

Very easy to order, glasses are very nice, the only issue I have is them sliding of my face.

Date of experience: January 14, 2021
Angela C. Clearly Rep
over a year old

Thank you for your review Carl. We appreciate the feedback. It sounds like your frames just need to be tuned up, and luckily we have some great tips we can provide you with that can help with this! Keep an eye on your inbox for a DM from us, wel'l gladly send them over for you! - Team Clearly

Canada
1 review
0 helpful votes
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Fast and reliable!
August 12, 2021

Love how quickly my contacts came in. Also received a pack of cute gummy bears! Love the extra :)

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Always reliable and easy to reorder
September 9, 2021

I love that my order always arrives so quickly! It is very easy to re-order, it only takes minutes.

Date of experience: September 9, 2021
Canada
1 review
0 helpful votes
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Good quality/price
October 22, 2020

My husband and I love our glasses. Great variety of designs and colors. They came in the mail fast.

Date of experience: October 22, 2020
Angela C. Clearly Rep
over a year old

Thank you Patricia for the excellent rating and review! We're thrilled to hear that both you and your husband are enjoying our products! We make sure to have a wide selection available to meet all of our customers needs and preferences, and we're looking forward to both your next orders with us real soon! - Team Clearly

Overview

Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.

service
232
value
233
shipping
238
returns
100
quality
231