It was a normal delivery but was very pleased by the small packet of gummy bears i received!
Mo was attentive to our needs and suggested options as well. He's a asset to the Clearly team.
My experience has been good. I have recommended your company to a few of my friends and family.
Hi Peter, thanks so much for the review and kind words! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
So easy and fast ordering!
I am so happy with the lenses!
New fresh great packaging! Thank you!
I've ordered from you guys on a couple occasions and each time my delivery is fast. Thank you
Hi Susy, thank you for your review and feedback! We're glad to hear that you're enjoying our speedy services! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
I made a mistake with my order. They corrected it quickly and new pair sent quickly. Love them
Hi Debbie, thanks so much for your review! We're so glad to hear you're enjoying your new glasses, and we hope to 'see' you again soon! -Team Clearly
10 out of 10. Was expecting some eye candy in the box same as when i order contacts
Super easy, quick delivery and very happy with the fact I got the contacts that I'm used to!
My contacts came fast in the mail and are working and have not ripped or torn thank you
Thank you for your review, Demi! We're glad to hear that everything is working out well. We'd love to hear how we can improve your experience with us. Someone from our customer care team will be in touch shortly. - Team Clearly
2nd pair of prescription sunglasses and 3rd pair of eyeglasses. Always quality and timely delivery! Happy satisfied customer in #YYC
I don't even have to think about getting new lenses, I click and they arrive within days.
Great speedy service. Love that I dont have to go in and buy contacts anymore. Love clearly
Price, delivery, service and quality is 5/5! I can wear them all day and they feel awesome
Thanks so much for your review, Teenuh! We're so glad to hear you're enjoying your everclear contacts, that are exclusive to Clearly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! - Team Clearly
Received my order before the due date, super quick and easy to get my contacts. Excellent service.
Hi Sophie, thanks so much for your review! We really appreciate the feedback, and we're glad to hear you received your order super fast. We look forward to 'seeing' you again soon! -Team Clearly
From the quick order to the prompt delivery - it's always a smooth, fast process with no hassle.
I am very happy with my glasses. They were such a reasonable price I got 2 pairs.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.
Thanks so much for your review, Ceacill! We really appreciate the feedback and kind words, and will be sure to pass it on to our retail team. If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly