business logo of Clearly
How would you rate Clearly?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Andy U.
Unfollow Andy U.
Send Message
Share Review
Report Review

Thumbs up
August 25, 2021

Received the contacts about 3weeks before expected delivery date. About 2 weeks after placing the order.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
Follow Diane H.
Unfollow Diane H.
Send Message
Share Review
Report Review

Great service
June 30, 2021

It was my first time and I'm satisfied. My order arrived in à good condition and at the good time too. Thanks

Date of experience: June 30, 2021
Canada
1 review
0 helpful votes
Follow Walker Y.
Unfollow Walker Y.
Send Message
Share Review
Report Review

Amazing customer service!
March 27, 2022

The exchange for the previous pair I ordered couldn't have been smoother! And the new pair is absolutely perfect

Date of experience: March 27, 2022
Canada
1 review
0 helpful votes
Follow Suzaine O.
Unfollow Suzaine O.
Send Message
Share Review
Report Review

Always end up on back order
August 23, 2021

My orders always seem to end up on back order every time I order. Irritating. But always get my order, just end up waiting about 3wks to a month.

Date of experience: July 24, 2021
Megan W. Clearly Rep
over a year old

Hi Suzaine, we're sorry to hear about this experience! We know that the products we provide are a necessary part of our customers' everyday lives, and we don't take it lightly that you place your trust in us for this matter! Timeliness is especially important when you're relying on our product to see. We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
Follow Lola F.
Unfollow Lola F.
Send Message
Share Review
Report Review

Wasn't given the best price.
November 12, 2020

I've always thought Clearly was really good at being the most inexpensive option, but this time I found I was not given the best price.

Date of experience: October 13, 2020
Canada
1 review
0 helpful votes
Follow Jamie K.
Unfollow Jamie K.
Send Message
Share Review
Report Review

Good
July 9, 2021

Goood everything was punctual product is great. Wonderful simply wonderful how many is 50 characters

Date of experience: July 9, 2021
Canada
1 review
0 helpful votes
Follow Rob N.
Unfollow Rob N.
Send Message
Share Review
Report Review

Great company
September 7, 2020

I have using clearly for years for both glasses and contacts. I tell eveyone about clearly. I plan on continuing to use Clearly.

Date of experience: September 7, 2020
Jane S. Clearly Rep
over a year old

Hi Rob, thanks so much for your review! We really appreciate the feedback, and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow jouri C.
Unfollow jouri C.
Send Message
Share Review
Report Review

The contacts were really good
September 14, 2020

The delivery was fast and i loved it it was the best contact lenses i evee gotten and i will continue getting things from there

Date of experience: September 14, 2020
Canada
1 review
0 helpful votes
Follow Chris X.
Unfollow Chris X.
Send Message
Share Review
Report Review

Mostly Good
February 9, 2022

One great pair of glasses, one pair of glasses that the paint (?) has almost immediately begun flaking off of, and one that's unwearably small

Date of experience: January 10, 2022
Angela C. Clearly Rep
over a year old

Hi Christopher, thank you for your review and feedback. We're glad to hear that one of the frames you received worked out great, although we are sorry to hear that there were some issues with the other two frames. We'll be more than happy to help rectify this for you, so we'll be reaching out to you directly with some assistance. Thank you for your patience. - Team Clearly

Canada
1 review
0 helpful votes
Follow Jeela Z.
Unfollow Jeela Z.
Send Message
Share Review
Report Review

Great
August 18, 2020

Great Deal, Great Glasses, Great Quilty. Came in time. Glasses works great outside and clears up fast, when inside a building

Date of experience: August 18, 2020
Jane S. Clearly Rep
over a year old

Hi Jeela, we're so glad to hear you're happy with your glasses and seeing clearly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -JS

Canada
1 review
0 helpful votes
Follow Gaetan G.
Unfollow Gaetan G.
Send Message
Share Review
Report Review

Perfect!
October 9, 2021

As slways, my glasses are perfect and to my complete satisfaction, Clearly you are Clearly the best!

Date of experience: October 9, 2021
Canada
1 review
0 helpful votes
Follow Nathan Q.
Unfollow Nathan Q.
Send Message
Share Review
Report Review

Great
October 28, 2021

I can see clearly now the rain is gone
I can see all obstacles in my way
Gone are the dark clouds that had me blind
It's gonna be a bright (bright)
Bright (bright) sunshiny day
It's gonna be a bright (bright)
Bright (bright) sunshiny day
Oh, yes I can make it now the pain is gone
All of the bad feelings have disappeared
Here is that rainbow I've been praying for
It's gonna be a bright (bright)
Bright (bright) sunshiny day
Look all around, there's nothing but blue skies
Look straight ahead, there's nothing but blue skies
I can see clearly now the rain is gone
I can see all obstacles in my way
Here is that rainbow I've been praying for
It's gonna be a bright (bright)
Bright (bright) sunshiny day
It's gonna be a bright (bright)
Bright (bright) sunshiny day
It's going to be a bright (bright)
Bright (bright) sunshiny day
Bright, bright, bright, bright, bright, (bright) bright (bright)
Sunshiny day
It's gonna be a bright (bright) bright (bright)
Sunshiny day
It's gonna be a bright (bright) bright (bright)
Sunshiny day
It's gonna be a bright (bright) bright (bright)
Sunshiny day
Bright, bright, bright, bright, bright (bright) bright (bright)
Sunshiny day

Date of experience: October 28, 2021
Canada
1 review
0 helpful votes
Follow Dianne L.
Unfollow Dianne L.
Send Message
Share Review
Report Review

Ease of ordering and rapid delivery
July 10, 2021

Since I've ordered my contact lenses before on Clearly, all my prior information is there, ordering is easy and they arrive via Canada Post quickly.

Date of experience: July 10, 2021
Canada
1 review
0 helpful votes
Follow Shiloah J.
Unfollow Shiloah J.
Send Message
Share Review
Report Review

Very satisfied
April 3, 2022

My oder came quickly I'm just getting used to them Its been a few years since I wore contacts but so far I'm loving them

Date of experience: April 3, 2022
Canada
1 review
0 helpful votes
Follow Sarah U.
Unfollow Sarah U.
Send Message
Share Review
Report Review

Positive experience
July 13, 2021

Items arrived quickly and as described. The package even came with a little pack of gummy bears. Who wouldn't smile at that? :D

Date of experience: July 13, 2021
Canada
2 reviews
0 helpful votes
Follow Cindy V.
Unfollow Cindy V.
Send Message
Share Review
Report Review

Love clearly.ca
September 9, 2020

Best expérience been buying since several years now... delivery is always fast and vert simple To order.

Date of experience: September 9, 2020
Jane S. Clearly Rep
over a year old

Hi Cindy, thanks so much for your review! We really appreciate the feedback, and your continued support. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Fred E.
Unfollow Fred E.
Send Message
Share Review
Report Review

Excellent
February 7, 2021

My glasses arrived quickly and they fit just fine. Very pleased with Clearly. Wouldn't hesitate to use them again.

Date of experience: February 7, 2021
Canada
1 review
0 helpful votes
Follow Sarah P.
Unfollow Sarah P.
Send Message
Share Review
Report Review

I recommend Clearly
July 15, 2021

Always comes to my house very quickly, even got some gummies bears as a treat this last time I ordered. Great customer service

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
Follow Layne U.
Unfollow Layne U.
Send Message
Share Review
Report Review

Great service as always!
April 18, 2022

Easy peasy to place my order. All done in just a few minutes. Package arrived sooner than expected. :)

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
Follow Jo V.
Unfollow Jo V.
Send Message
Share Review
Report Review

Great glasses and service
October 23, 2020

The staff were super helpful in getting me set up with frames that fit properly when i was confusedd

Date of experience: October 23, 2020
Angela C. Clearly Rep
over a year old

Thanks for the excellent review Jo, we're happy to hear that you were able to find something that works perfectly for you! We'll also be sure to pass this along to our awesome customer service team for you! - Team Clearly

Overview

Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.

service
232
value
233
shipping
238
returns
100
quality
231