Always a 5 star experience with Cleary. Got my contacts, got a free pair of sunnies, came when expected.
Fast, and hassle free. I was contacted throughout the shipping process when my order wasn't available and was kept updated the entire time
I love them. They are perfect. They fit my face perfect, no headache or sinus pressure. I have received so many complimants. :)
Hi Virginia, thanks so much for your review! We're so glad to hear you're enjoying your new glasses. We hope to 'see' you again soon! -Team Clearly
It perfect match to my eye when I wear it, but it doesn't work after taking it off as usual RGP lenses, I wear it during sleeping time, is there any problem?
We're so sorry to hear that you're experiencing some difficulties with your RGP lenses Gongyou. We'd really like to look into this further, so we'll be reaching out to you directly with assistance. Thank you for your patience and understanding. - Team Clearly
Used clearly since before 2014, I always get what I paid for in a timely manner and I appreciate the free gifts from time to time!
It was a great experience, I had my glasses made and delivered within a week. Great costumer service!
Products arrived on time as stated in ordering and delivery timelines presented. Thank you for delivery as expected.
Took longer than expected. When I use Clearlu expect my order within a week but this time it took over a week.
Hi Tammy, thank you for your review. We're sorry to hear about this experience! We understand how important our eyewear is for your everyday life--and timeliness is so important when you're relying on our product to see. We'll reach out to you directly to see if we can help further with this. Keep an eye on your email inbox. -Team Clearly
This is my 3rd time ordering glasses. The process is easy and the glasses are just how I thought they would be.
Made the oder and recieved my son's glasses in a timely fashion. He's really enjoying them. I'm really enjoying the price range.
I ordered two pair of glasses and I recieved them in good time. They fit perfectly, and I would recommend anyone to order from them.
I loved how quickly I recieved my contacts. I will most likely order again through this. As my experience was smooth
Thank you so much Samantha! We're glad to hear that you're happy with your order! Please don't hesitate to let us know how we can make your experience even better for the next time! - Team Clearly
Easy peezy, lemon squeezy. I love the coupon codes and the ease of shopping. I bought the Aqua Air Optics and have for years!
Waited a little long but with shipping and Covid nothing more than expected
Love the glasses but a little big
Thank you so much for taking the time to leave us a review, Annmarie! We're truly sorry for the delay of your order, and for the fitting issue with your glasses! We'd love the chance to help in making this a 5 star experience for you, and fully enjoy your glasses as soon as possible! A member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly
Everything was smooth I couldn't ask for more. The product was exactly as described. The price was the best. And the shipment arrived right on time.
Clearly is reliable, delivery is always on time.
I can count on Clearly for my last min contact lense refill.
This was my 2nd order and it was completed and shipped just as quickly as the first order. Got exactly what I ordered.
The online assistance was very helpful and very effiecrnt in helping me adjust the automatic renewal
Better and more comfortable than the more expendive optician offerings. Excellent value and extremely fast shipping.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.
Hi Jenna, thanks for the great rating and review! We like making sure our customers are kept up to date on the progress of their orders every step of the way, and we're looking forward to 'seeing' you again real soon! - Team Clearly