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How would you rate Clearly?
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Canada
1 review
0 helpful votes
Follow Ana A.
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5 star, as always
June 18, 2021

Always a 5 star experience with Cleary. Got my contacts, got a free pair of sunnies, came when expected.

Date of experience: June 18, 2021
Canada
1 review
0 helpful votes
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Great
January 12, 2021

Fast, and hassle free. I was contacted throughout the shipping process when my order wasn't available and was kept updated the entire time

Date of experience: January 12, 2021
Angela C. Clearly Rep
over a year old

Hi Jenna, thanks for the great rating and review! We like making sure our customers are kept up to date on the progress of their orders every step of the way, and we're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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My new glasses
September 6, 2020

I love them. They are perfect. They fit my face perfect, no headache or sinus pressure. I have received so many complimants. :)

Date of experience: September 6, 2020
Jane S. Clearly Rep
over a year old

Hi Virginia, thanks so much for your review! We're so glad to hear you're enjoying your new glasses. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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It doesn't work after taking it off
August 15, 2021

It perfect match to my eye when I wear it, but it doesn't work after taking it off as usual RGP lenses, I wear it during sleeping time, is there any problem?

Date of experience: July 16, 2021
Angela C. Clearly Rep
over a year old

We're so sorry to hear that you're experiencing some difficulties with your RGP lenses Gongyou. We'd really like to look into this further, so we'll be reaching out to you directly with assistance. Thank you for your patience and understanding. - Team Clearly

Canada
1 review
0 helpful votes
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Great as always
August 21, 2021

Used clearly since before 2014, I always get what I paid for in a timely manner and I appreciate the free gifts from time to time!

Date of experience: August 21, 2021
Canada
1 review
0 helpful votes
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Online service
October 14, 2020

It was a great experience, I had my glasses made and delivered within a week. Great costumer service!

Date of experience: October 14, 2020
Canada
1 review
0 helpful votes
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Order tracking and delivery as expected
January 31, 2022

Products arrived on time as stated in ordering and delivery timelines presented. Thank you for delivery as expected.

Date of experience: January 31, 2022
Canada
1 review
0 helpful votes
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Delayed order
August 7, 2021

Took longer than expected. When I use Clearlu expect my order within a week but this time it took over a week.

Date of experience: July 8, 2021
Jane S. Clearly Rep
over a year old

Hi Tammy, thank you for your review. We're sorry to hear about this experience! We understand how important our eyewear is for your everyday life--and timeliness is so important when you're relying on our product to see. We'll reach out to you directly to see if we can help further with this. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Fantastic fit - easy to order!
November 17, 2020

This is my 3rd time ordering glasses. The process is easy and the glasses are just how I thought they would be.

Date of experience: November 17, 2020
Canada
1 review
0 helpful votes
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Son's everyday glasses
October 6, 2021

Made the oder and recieved my son's glasses in a timely fashion. He's really enjoying them. I'm really enjoying the price range.

Date of experience: October 6, 2021
Canada
1 review
0 helpful votes
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Glasses
September 25, 2021

I ordered two pair of glasses and I recieved them in good time. They fit perfectly, and I would recommend anyone to order from them.

Date of experience: September 25, 2021
Canada
2 reviews
0 helpful votes
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Glasses
October 11, 2021

Very good
I took my glasses to store on queen st in toronto to get them resized and they were very helpfull

Date of experience: October 11, 2021
Canada
1 review
0 helpful votes
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Thank you
September 29, 2020

I loved how quickly I recieved my contacts. I will most likely order again through this. As my experience was smooth

Date of experience: September 28, 2020
Samuel H. Clearly Rep
over a year old

Thank you so much Samantha! We're glad to hear that you're happy with your order! Please don't hesitate to let us know how we can make your experience even better for the next time! - Team Clearly

Canada
1 review
0 helpful votes
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Great prices
June 30, 2021

Easy peezy, lemon squeezy. I love the coupon codes and the ease of shopping. I bought the Aqua Air Optics and have for years!

Date of experience: June 30, 2021
Canada
1 review
0 helpful votes
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Great, they do fit a little big though
February 19, 2022

Waited a little long but with shipping and Covid nothing more than expected
Love the glasses but a little big

Date of experience: January 20, 2022
Samuel H. Clearly Rep
over a year old

Thank you so much for taking the time to leave us a review, Annmarie! We're truly sorry for the delay of your order, and for the fitting issue with your glasses! We'd love the chance to help in making this a 5 star experience for you, and fully enjoy your glasses as soon as possible! A member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly

Canada
1 review
0 helpful votes
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I love Clearly!
August 12, 2021

Everything was smooth I couldn't ask for more. The product was exactly as described. The price was the best. And the shipment arrived right on time.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Always on time
July 11, 2021

Clearly is reliable, delivery is always on time.
I can count on Clearly for my last min contact lense refill.

Date of experience: July 11, 2021
Canada
1 review
0 helpful votes
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Handled perfectly and quickly
August 6, 2021

This was my 2nd order and it was completed and shipped just as quickly as the first order. Got exactly what I ordered.

Date of experience: August 6, 2021
Canada
1 review
0 helpful votes
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Automatic renewal
January 3, 2022

The online assistance was very helpful and very effiecrnt in helping me adjust the automatic renewal

Date of experience: January 3, 2022
Canada
1 review
0 helpful votes
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First order for myself
July 6, 2021

Better and more comfortable than the more expendive optician offerings. Excellent value and extremely fast shipping.

Date of experience: July 6, 2021

Overview

Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.

service
232
value
233
shipping
238
returns
100
quality
231