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ClearlyReviews 5,182

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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I can see Clearly now!
March 28, 2022

Fast, direct and overall a great pair of glasses the last 3 times I've Ordered

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
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Pityu
March 28, 2022

Very pleasantly surprised.
Price was competitive.
Delivery was early.

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
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Very pleased
March 27, 2022

The glasses fit great and look great. I will definitely order from Clearly again. Thank you

Date of experience: March 27, 2022
Canada
1 review
0 helpful votes
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Response
March 27, 2022

Very pleased with overall experience and product; thank you!

Date of experience: March 27, 2022
Canada
1 review
0 helpful votes
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Fast delivery
March 27, 2022

Glasses came faster than expected… and they look great! They were a little loose on my face but other than that everything was great :)

Date of experience: March 27, 2022
Megan W. — Clearly Rep
over a year old

Thank you so much for this review, Roz. We really appreciate you being a customer. We're here for you anytime and please don't hesitate to let us know if there is anything more we could do to reach the 5 star rating! - MW

Canada
1 review
0 helpful votes
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Amazing customer service!
March 27, 2022

The exchange for the previous pair I ordered couldn't have been smoother! And the new pair is absolutely perfect

Date of experience: March 27, 2022
Canada
1 review
0 helpful votes
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Excellent service
March 26, 2022

I love my new glasses, first time ordering them online... i really like to be able to "try" them on feature. I highly recommend

Date of experience: March 26, 2022
Megan W. — Clearly Rep
over a year old

Thank you so much for this review, Michelle. We really appreciate you being a customer. We're here for you anytime and please don't hesitate to let us know if there is anything more we could do to reach the 5 star rating! - MW

Canada
1 review
0 helpful votes
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Great Company
March 26, 2022

Simple, straight forward, very happy with the glasses I received and at a terrific price. I recommend this company!

Date of experience: March 26, 2022
Canada
1 review
0 helpful votes
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New glasses
March 26, 2022

First time I have used Clearly. Will definitely use them again. Prescription seems perfect! Delivery was fast and efficient!

Date of experience: March 26, 2022
Canada
1 review
0 helpful votes
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5 stars!
March 26, 2022

Great service as always! Thanks Clearly, you guys are the best.

Date of experience: March 26, 2022
Canada
1 review
0 helpful votes
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Love the frames
March 25, 2022

The glasses are great and fit well and we're fantastic price.

Date of experience: March 25, 2022
Canada
1 review
0 helpful votes
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Silver glasses
March 25, 2022

It was very good quality and timely delivery was what I received from my clearly order

Date of experience: March 25, 2022
Canada
1 review
0 helpful votes
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First timer
March 25, 2022

Ordered 2 pairs, one for distance/sunglasses & one for reading outside/sunglasses; pleased wth the ones for driving, still too cold to test the reading ones

Date of experience: March 25, 2022
Megan W. — Clearly Rep
over a year old

Thank you so much for this review, Carrie. We really appreciate you being a customer. We're here for you anytime and please don't hesitate to let us know if there is anything more we could do to reach the 5 star rating! - MW

Canada
1 review
0 helpful votes
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Regular Contacts
March 25, 2022

Love Clearly. Been buying from them for a few years now and couldn't be more satisfied with the quality, service and price. Delivered right to my door! Fast too!

Date of experience: March 25, 2022
Canada
1 review
0 helpful votes
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Excellent service
March 25, 2022

I'm very happy with my new glasses. They arrived more quickly than I expected.

Date of experience: March 25, 2022
Canada
1 review
0 helpful votes
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Glasses
March 25, 2022

Excellent service. I had placed a large order and was contacted to make sure everything was correct. Once I had confirmed order was correct Clearly went ahead with order. My daughter in law and myself couldn't be happier with our glasses.

Date of experience: March 25, 2022
Canada
1 review
0 helpful votes
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Mostly good.
March 24, 2022

Good on the ordering and delivery. Having some trouble with one eye adjusting, went to the optometrist again, not sure what's wrong.
15 years of great service and great prices.

Date of experience: March 24, 2022
Megan W. — Clearly Rep
over a year old

We're so sorry to hear this, Gary! We definitely don't want to leave you with a pair you can't wear, and we'd love the chance to investigate and provide further support on this! A member of our customer care team will be reaching out to you shortly to provide further support. Please keep an eye on your email inbox. - MW

Canada
1 review
0 helpful votes
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Great job!
March 24, 2022

I ordered my contacts and they came even sooner than I expected! Thank you!

Date of experience: March 24, 2022
Canada
1 review
0 helpful votes
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Horrible!
April 23, 2022

Got my glasses and I can't see out of them! Even tho it's my brand my script! Tried to return to get fixed but won't because it was a sale!
I love the glasses on me but it sucks I can't see out of them! I tried wearing them for over a week and wouldn't adjust at all!

Date of experience: March 24, 2022
Megan W. — Clearly Rep
over a year old

We're sorry to hear that you've been experiencing so many issues with the vision in your new pair of glasses! We want to help so you can fully enjoy your glasses as soon as possible, and a member of our customer care team will be reaching out to you shortly to provide further support. - MW

Canada
1 review
0 helpful votes
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Great glasses
March 23, 2022

Fit well and because the price is so reasonable, could afford 2 pair!

Date of experience: March 23, 2022