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City BeautyReviews 1,367

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Texas
1 review
2 helpful votes
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I am using the balm on my legs and arms for the last month. I notice a difference in the appearance and feel of my skin after about two weeks. Just order some more.

Date of experience: September 5, 2020
New Jersey
2 reviews
0 helpful votes
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I am using InvisiCrepe Body Balm. The cream works well. I am pleasantly surprised. I have tried other creams and they have not worked

Date of experience: September 5, 2020
Maryland
2 reviews
6 helpful votes
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Wonder Product!
September 5, 2020

For those of you who are skeptical, hesitate no more! My age (72) and weight loss of 136 lbs has left me with some creepy skin. I decided to give this a try, and am very pleased. It's pleasant to apply at night, and really works as stated. I won't hesitate to order again. You won't be disappointed!

Date of experience: September 5, 2020
Germany
1 review
0 helpful votes
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Love it!
September 4, 2020

Soft, creamy, and great fragrance. Glides on easily and not at all greasy or sticky. It makes my skin look great. I will buy it again.

Date of experience: September 4, 2020
Australia
1 review
0 helpful votes
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Nice
September 4, 2020

Love the feel - skin very soft and lines less noticeable- worth it- delivery was quick as well
I would recommend this product

Date of experience: September 3, 2020
New York
2 reviews
1 helpful vote
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Crepe Lotion
September 4, 2020

This product really helped me! My skin is not fully recovered yet but, I've seen a big improvement in such a short period of time.

Date of experience: September 3, 2020
Florida
1 review
0 helpful votes
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I am only into my first jar of Invisicrepe and am seeing visible results with daily use. I asked a friend if she could see a difference and she not only agreed, but asked for your name and order info. I'll be a repeat customer.

Date of experience: September 3, 2020
Florida
1 review
0 helpful votes
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Creamy!
September 3, 2020

Been using for two weeks. So far can't see much improvement in wrinkles but the cream feels wonderful and I'm hoping to see results soon.

Date of experience: September 2, 2020
Pennsylvania
1 review
0 helpful votes
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Great smooth results
September 2, 2020

I love the. Body balm Cream especially after my shower. It leaves my skin so incredibly soft and smooth. I am over 70 year young and now my skin helps me look a lot younger! Thanks for this wonderful product!

Date of experience: September 2, 2020
Illinois
1 review
0 helpful votes
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Confidence!
September 2, 2020

Really hydrates and firms. Wearing sleeveless tops is now a breeze! Absorbs quickly. Has a light fragrance. Wil continue to use this product!

Date of experience: September 1, 2020
Illinois
1 review
5 helpful votes
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It works, but...
September 1, 2020

The cream does a good job of improving the look of my crepey forearms. But the fragrance makes it impossible to use it at night. It smells like an assisted living facility. The old lady smell gives me a headache if it gets near my face in bed. Skin care should be fragrance free!

Date of experience: September 1, 2020
California
2 reviews
0 helpful votes
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It is working
September 1, 2020

I have only been using this product steadily for less than a month but it does seem to be working. I just wish it came from n a bigger jar. I will update my review in 3 months when I have given it a proper chance

Date of experience: September 1, 2020
Alabama
2 reviews
0 helpful votes
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VisiCrepe Body Balm
September 1, 2020

I saw a small improvement using VisiCrepe Body Balm. However, the product comes in a small jar which lasts about a month. At $44 per jar that's a little too expensive for me to use daily as a body cream.

Date of experience: September 1, 2020
Florida
1 review
0 helpful votes
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Wonderful
September 1, 2020

Wonderful is how I would describe this incredible cream! It feels great but more Importantly it works great! Getting older is not easy but this helps so much in my appearance. The lines on my chest are gone and my arms feel like silk! Thanks so much!

Date of experience: September 1, 2020
Nevada
1 review
0 helpful votes
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Tried many other creams like Crepe Erase, etc., with no visible differences. Used this after 10 days noticed a significance difference in my upper arms! Loving this so far! Thank you

Date of experience: August 31, 2020
Arizona
1 review
0 helpful votes
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Would buy again
September 1, 2020

I have been using your body balm and am pleased with the results. My skin is softer an smoother without any greasiness. To use this cream daily uses up a jar quickly. I use it several times a week, however I do use it on my hands daily and feel they look more youthful. Delivery was quick.

Date of experience: August 31, 2020
Georgia
1 review
5 helpful votes
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Hoping for the best
September 1, 2020

I've been using Crepe Body Balm for about a month. I'm on my second jar. I think I'm seeing some change in my skin, Hoping it continues to improve.

Date of experience: August 31, 2020
New Jersey
2 reviews
0 helpful votes
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Body Balm
August 31, 2020

Love it! I am amazed at all the city of beauty products I have purchased to use and continue to use 2x daily!

Date of experience: August 31, 2020
Pennsylvania
3 reviews
0 helpful votes
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Crepe Body Balm
August 31, 2020

I have only been using about 2 weeks. So far I am impressed it absorbs into my skin and is not the least bit sticky. Thank you.

Date of experience: August 30, 2020
Pennsylvania
1 review
6 helpful votes
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Nice moisturizer
August 31, 2020

This is a nice moisturizer. Feels creamy and smells good. I'm on my second jar and it has done nothing for crepey skin. And it's ridiculously expensive for a moisturizer! I bought 3 jars at a reduced price, but won't buy more when this is gone.

Date of experience: August 30, 2020