Citi Trends

I have visited this store for years and consider them one of the best in the area. I have dealt with different managers (due to the store not keeping them for very long) but every time I visit the store I am greeted with a hello and a smile. However, the reason for the review is not that of a smile or a hello but because I have yet to receive a refund that was paid by debit card. It has now since been a week and still no $55.00. Yes it's only 55 bucks but it's my money. It was taken out so quickly only to find out that I wouldn't receive a refund due to the establishment that I bank at being the answer of the store manager. Yup! She was trained well. I will say this. I am not at all excited about waiting on my refund but I still was greeted well. I just would like to receive my money. Lthomas

Want to look good for less? Visit any cities trend store. Affordable prices and great quality. They will have you looking your best for less.

This is the best place for great deals on name brand clothes. The store in Waco is so clean and easy to shop. The staff are so nice and genuinely love their customers. I would give them 10 stars..

It's such a great store with such great people that work there. The prices are very reasonable as well. If your looking for nice clothes for the right price then Citi trends is the place to go.

Shopping 3 years the experience has gotten amazing store was so in aray when first starting to shop til now with new management and staff makes shopping so much enjoyable, things are so organized an color coordinated, employees so respectful greeting you from entrance new management handled problem I came into on the spot making customers always right I'm so impressed with the new look and atmosphere in the Lawton Citi trends til I've made it my number one store and being an attorney in the Lawton area I've introduced over 200 clients to the store all agreeing this has blossomed over the last 6 months till I had to find a site to exspess my appreciation

Every time i come looking for school clothes they never have it nor have the right size but they always have it n ads

On January 26 i was shopping at one of the citi tend location in Indianapolis a couple hours after arriving home i received an alert through my cell phone from chase fraud department asking did i attempt to make purchase for 175.00 i immediately answered no in a panic i call citi tend and ask for the mananger i then stated to her that was an attempt to use my card there did she know anything about it of course she denies it kept putting me on hold stating she was taking care of customers i then stated to her i was on my way back there with the police and i also requested corporate phone number which she never gave saying im taking care of customers so i hung up and proceeded to drive back up to the store as i was looking at my activity log on my chase account it showed not only did she made a purchase for 195.00 but she also visited city gear where she also purchase item's off 2 of my credit cards i have been in contact with corporate which they review the footage showing she cover her tracks in her place of employment by allowing some heavy set women make the purchase for her but she filed up when she went to marathon sock it to me liquor and city gear which she was id as the person using my credit cards she has not been terminated she still is employed with the store so i just want all the consumer's to beaware please be safe with your credit cards because this has bern nothing but in convenience for me and me family i am an loyal and value customer at this store and ididnt deserve this

I recently shopped in the Citi Trends at the Greenwood Mall. As I walked into the store, salesperson greeted me and asked if I needed help. Walking through the store, I noticed the merchandise was cluttered and unorganized. I spotted an item in the back of the store, picked it up, and made my way back to the front to purchase my item. As I approached the register, I notice some ladies standing back the counter looking at there phones and having a conversation as if I was not standing there. So finally, another salesclerk came up and waited on me. The only person in the store that was nice, was the lady who greeted me. Overall, the store has some nice items but the employees do not make you feel comfortable in the store. They are rude and unprofessional.

I was asked by the cashier was my credit card I was using for my purchased a Puerto Rican card. This was a racist remark. On her and the credit card wasn't working we put it through again and it went through. Then I had to exchange an item and the cashier was rude argumentative when trying to return this item with my sales receipt and tags on the clothing. Both visits to the store in Muhlenberg was unprofessional and racist. I will not be returning to that store. If you are non-Hispanic you will get treated differently at this location.

So I ordered a pair of ripped jeans and few more items. Now the jeans was my main purpose for ordering from them. So you can imagine how pissed I was when they took my money sand gave my a tracking number. And on the invoice when it arrived. Oh by the way easier didn't have your jeans in stock. We'll refund you in 5-10 days. It's on the 14th day I get a email saying I've been refunded, but no money is back on my credit card and it's the 16th day, my bank dosen't hold funds, once refunded it always goes immediately back on my card.

Be careful when dealing with these jokers. You may not get what you paid for (middle finger emojii) cititrends.com

I spent almost $200 in the Ft. Smith. AR store after Christmas. I paid with my debit card and used pin#, so the funds came out of my account immediately. When I had to to return $54 of my purchase, they absolutely refused to give me cash back instead of put it back on debit card that was not with me even though it had been 2 1/2 weeks so there was no question they had already received their money. So after I had to go home to get card so they could put refund on it, I ended up spending $17 in the store but I could not use my refund. They put refund on my card, but of course the funds were not immediately refunded as they are immediately taken out. Here we are 4 days later and I'm still waiting on my refund! I don't see it fair at all that they can take your money in a second, but won't put it back for days and days. Had I paid with a credit card or check I would understand, but this is not fair and not right. They have both the merchandise and my money. Also, I have never received such rude, horrible service.

Thank you quintrice for the warm welcoming greeting as I entered the store in Wilson. I will be coming back to shop with you soon

So today is November 15 2019 and I usually stop into the city Tran in Bradenton Florida once a month I usually go in walk the outer perimeter and just glanced and look to see if anything stands out to me because it's normally so cluttered that if you go in between usually you knock stuff over off the racks and it's just do aggravation though they have some really nice stuff but today I walked in and to my surprise it was absolutely positively attractive the set up they have now Make you feel as though you're in a major department store it's Roomy you can get through the isles very well without knocking things over or getting hooked on a hanger it's just really nice and I wanted to shop and look through the racks which I normally dread bradenton Citytrend has stepped it's game up i'm loving it

I love shopping here and it's very convenient for me and my child. Also they are getting more and more namebrand styles. I appreciate the great customer service I receive they are very polite.

Customer service is what keeps a customer a returning customer, and the service is amazing in merrillville.

Where do I start first of all these people have no concept of what it is to treat people with respect because they say to you they're above the law they've been doing it for a long time and then when you have only one person that's white in the store they won't help or give you any criteria of helping you because you're not one of their people they discriminate that if if you're Hispanic watch out they want to help you at all because they cannot stand people from understanding black people want to spend people the only people with disabilities they don't likeThe and have their family work the store and they're underage minors work the store so then they can go ahead and keep the money himself but against the law that is family members and of course associated family members against the rules again if you want a store that you will be happy once you leave the door go across the street Discovery the professional they have five people opening five people were closing and you'll be leaving there with a smile cuz I know how to treat people and respect them cuz that's what their business for don't go to the store unless you want to feel like crap besides you may not be open because management team decided not to show up or something to that effect because they don't want to be at work because they don't want to do their job and want something else to do it for them and get a paycheck get paid for not doing the job to go to another place you don't want to you don't want to shop at this place it's just not worth your time or your money

I hate going to the local Citi Trends store for many reasons one being the ghetto, unprofessional work team. So I saw they have a site and said, screw it let's dip the toes. I ordered a knock-off Ed Hardy hoodie and sweats set, just under 20$. I ordered on Sunday, they took the money Sunday and sent a receipt Sunday. Come tuesday I STILL had heard nothing. It took a couple emails (must use their 'contact us' page and they have nothing else) and I got a response "it should be sent out later this week" and that was it. So I personally didn't like such a vague, unprofessional response and began asking for a 1-800 number... after several emails on wednesday I got two responses... one from the same person talking to me like an idiot trying to explain to me what 'processing' is. Truth of the matter is I ordered from 3 companies the same day and by wednesday they were both shipped with tracking numbers and I'm still being told its gonna take till Friday to process. The only enjoyable correspondence was from an 'Erin' Who was PROFESSIONAL and at least told me it wouldn't be shipped till thursday or friday cause of the 'holiday rush'... Again I ordered from 3 companies at the SAME time. I wanted to wait till my package was in UPS system before I wrote this, I wasn't comfortable at all with their 'processing'. I never go in the store anymore because of the attitudes, rudeness, and just all around ratchetness of its staff and now I can't shop online with them with confidence... So I won't be a customer of theirs of any kind.