From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
This site was recommended by a friend, an avid user. This was my first time purchasing an expensive watch and by using Chrono24, I saved around $1,200.00 Usd
The piece arrived as expected, both as to time and quality.
I got a new Breitling and saved over 20%. It was everything they said it was. Fast shipping and great communication. I will defiantly recommend this site.
Super watch and service, good communication throughout. Highly recommended.
No problems service. Very helpful staff and overall high quality customer support
First time using chrono24, I had a pleasant experience with the seller and the buying process gave me confidence that I was protected. Would recommend
I am very satisfied with the watch purchased! Watch that looks very nice.
Excellent purchase. Very fast delivery in perfect conditions.
I am very pleased with my purchase through Chrono24
The great quality of Chrono is the precise and detailed descriptions of watches, I have seen at least a hundred
Of them before making my choice. Visual documentation is good. Possibility to learn more about sellers, reviews, other pieces, etc.
Very satisfied thank you for your work.
New condition, great price, very happy to add this watch to my collection
Très bon site, la montre qui a été livrée correspond exactement à nos attentes, le vendeur l'a livrée plus rapidement que prévu.
I bought a watch on chrono24 and the seller was very responsive. Although chrono charged my credit card within minutes the approval took them over a week. I was waiting on the watch as I was leaving town. The seller kept saying he was just waiting for approval. I called chrono and they wasn't in the least worried about it and they was really busy so they would try to get to me. Hmm that was only a 8k purchase I would be really upset if I bought a 40k watch. Also the seller and myself have accounts for awhile so it's not like they needed to check either of of us in too much detail. So it will be awhile before I even look at chrono24 again.
Smooth transaction and informed of progress throughout purchasing process.
Permiten que el vendedor evalue el mismo el estado del reloj, y el resultado puede no ser el anunciado, y no hay quien determine si eso es correcto o no.
Delivered within a few days with the watch in good condition
El personal de coronó 24 fue muy muy profesional y transparente a lo largo de todo el proceso de compra
Amazing service. Bought a nice watch with lot of confidence.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bart,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
At Chrono24 we use a secure payment processor that validates your payment and assesses the payment for fraudulent indicators. This process includes getting a copy of your payment information and sending it off to our third-party payment processor for approval. Once they've determined that they can be held liable for the payment, it is then approved. This can typically take up to 1-2 business days to complete depending on when the payment is submitted.
If you have any further questions, please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team