• CHOiES

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

CHOiES has a rating of 3.37 stars from 196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CHOiES most frequently mention good quality, free shipping, and online shopping. CHOiES ranks 103rd among Women's Clothing sites.

  • Service
    29
  • Value
    29
  • Shipping
    29
  • Returns
    20
  • Quality
    28
10
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Terrible quality clothes and some of the worst customer service.
How would you rate CHOiES?
Top Positive Review

“Lovely shop and clothes.”

Lena A.
1/13/16

I love this shop. Clothes are best quality and they're for everyone. You can find many solid, pretty clothes, jewellery, bags or shoes. I'm very satisfied.

Top Critical Review

“Terrible vendor”

antoinette d.
5/27/21

They send the wrong items and expect you to be OK with that. Paid 33 Euros and they suggest to pay me back 10 dollars. NO Don't Think so! Quality is also very poor. Not even sure how people can give back good feedback. Very strange.

Reviews (196)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user antoinetted50
1 review
1 helpful vote
May 27th, 2021

They send the wrong items and expect you to be OK with that. Paid 33 Euros and they suggest to pay me back 10 dollars. NO Don't Think so! Quality is also very poor. Not even sure how people can give back good feedback. Very strange.

Tip for consumers:
Do not use it is my tip. It's all cheap stuff

Products used:
They sent wrong item and expect me to be OK with a partial refund. Not ok. out of 33 euros they want to pay me back 10 dollers. Don't think so.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marm38
1 review
1 helpful vote
November 11th, 2019

It took them more than 30 days to deliver it to me. They did not give me a tracking number after I emailed them and they send me 2 weeks later. When it came to my place, I was super excited since I waited for so long but they shipped me a wrong order. Their customer service sucks. I don't recommend them at all. The quality of their product is not the greatest as well.

Thumbnail of user sallyb283
1 review
1 helpful vote
September 11th, 2020

I placed an order over 3 weeks ago & the order status is still the same (processing). I emailed customer service twice for a tracking # & they never emailed me back. I get that English probably isn't their 1st language, but if you're going to sell in the U.S., at least have someone at your company who understands basic English. My credit card was charged immediately after I placed the order. I buy a lot of things online & any decent company would not charge your credit card until the order has shipped. That's not the case with this company. I was very reluctant to order from an overseas company, and wish I went with my gut instincts. Stay far away from this garbage company that sells inferior products.

Thumbnail of user lenaa3
1 review
21 helpful votes
January 13th, 2016

I love this shop. Clothes are best quality and they're for everyone. You can find many solid, pretty clothes, jewellery, bags or shoes. I'm very satisfied.

Thumbnail of user lour47
1 review
0 helpful votes
June 24th, 2019

They are completely unresponsive and their returns email address is dead, you cannot send anything back. The clothes can actually be found on YesStyle for cheaper, and they are all from TaoBao anyway, if you use the english version of that site you can get the original sellers. Horrible company and terrible customer service. Don't do it.

Thumbnail of user celinaf2
1 review
14 helpful votes
May 18th, 2020

I still havent received my package After 35 days. It isnt even in My country. They write the same false e-mails all the time " the package is in your country". I try to get a refound but they wont give me.
DONT BUY HERE!

Thumbnail of user abbyf29
1 review
2 helpful votes
September 13th, 2019

The quality absolutely sucks. They trick you with images of better items and then send you garbage quality replicas. This is actually criminal. I should've checked their reviews before spending my money, never again.

Thumbnail of user cassondrac2
1 review
2 helpful votes
November 25th, 2019

Seriously i ordered with the mistake everyone seems to have made looking at the site not google for reviews I was sent a your order is on its way now they cant find my order and charged my credit card differently then the price I checked out at

Thumbnail of user tinak27
1 review
0 helpful votes
August 7th, 2015

Really like that all items a hot trend. A large assortment fashion clothing. Many discounts and promotions. Delivery always in time. Good online shopping experience.
In the photo below of my favorite items from Choies.com

Thumbnail of user tinal226
1 review
6 helpful votes
March 21st, 2019

Completely unacceptable service:

1. Two months and a half of waiting for the products to finally arrive after I made the purchase.
2. Bad smell and awful quality-prize relation of the products once finally arrived.
3. They won't even answer my emails asking for how to make the return of the products as you need to write to them for instructions on where to send them.

I WOULDN'T RECOMMEND 'CHOIES' TO MY WORST ENEMY!

Thumbnail of user samanthak77
1 review
1 helpful vote
April 22nd, 2019

I ordered a dress and shirt from this company. When it arrived the shirt was missing and the dress did not resemble the picture. I have contacted their customer service multiple times and they can only to offer me a four dollar refund on a $50 purchase. They made no offer to refund the money for the missing shirt that never arrived.

Thumbnail of user anamn1
3 reviews
24 helpful votes
March 5th, 2018

Yeah, I agree with everyone underneath me here.
I've placed an order above $100. While I was ordering, everything was nice and peachy and kept replying after 2 hours to make sure I had paid.
Once I had?
Disappeared.
I've been emailing and messaging over and over again. What in the world am I to do when the clothes I've ordered go out of season? Nothing. Accept it.
*update*
I received my clothes quite quite late, despite the express shipping. Regardless, upon receiving the products, they were all good except for the skirt which seems a size larger than what I ordered.

Thumbnail of user roxig
1 review
0 helpful votes
August 4th, 2015

I've placed another order with Choies, now, and I must say that I'm less than impressed with shipping speed on the products. Granted, I am in the US, and shipping from China will naturally take longer than ordering domestic. I do believe they are working on improving this, however, which I look forward to seeing! I still love the products, and I still recommend ordering a size up from what you normally would.

Service
Value
Shipping
Quality
Thumbnail of user jacc5
1 review
1 helpful vote
January 24th, 2019

If I could give negative 5 rating, I would. The clothes does not look at like advertised, and despite listing a return policy on the website, they do not accept returns. This company is a fraud. I assure you, do not waste your money.

Thumbnail of user kristinef2
2 reviews
2 helpful votes
August 4th, 2015

I love Choies because their customer service is really great and helpful and they have plenty of cheap yet cute clothes. Obviously you get what you pay for and the quality isn't gonna be perfect with every item, but I've been reeeeally happy with about 70% of the clothes I've received from them (and my closet is like 50% Choies by now). When I wore some new tights and they ripped at the seam, Choies sent me a new one for free!

Thumbnail of user katep97
1 review
1 helpful vote
May 23rd, 2019

I would recommend not ordering from this company. I emailed ahead of time to make sure the dress I planned on ordering would arrive in time and they said they can guarantee it as long as I paid for the express shipping which is $15 extra. It arrived more than a week late from the day it should have arrived and I wasn't able to wear it to the dance. But not that I would have anyways. The material was cheap as hell and see-through. I messaged them over 2 weeks ago and several times in between for a full refund including the fake "express shipping" but they have not responded once. Terrible quality clothes and some of the worst customer service. I want my money back

Thumbnail of user joeym83
1 review
0 helpful votes
March 17th, 2019

By far the worst company I ever ordered anything from! They say my gift should be here within 8 to 25 days. Well I ordered it on February 12th. It is now March 17th and I still have yet to receive this wayyy over priced gift!

Thumbnail of user deniseg154
2 reviews
1 helpful vote
July 7th, 2019

This store scams their customers. They will send you an item that looks totally different from the picture and won't refund your money. Customer service only sends you a robo message basically saying that you aren't getting your money back if you complain.

Thumbnail of user kims233
1 review
6 helpful votes
March 27th, 2017

I almost ordered from them but something went wrong on the PayPal screen. When they emailed me to come back and checkout my cart, there were several misspellings. I should always check site reviews first! After reading these reviews so glad I didn't give them any money. Don't be fooled bu the "legit" looking website this is a complete and total scam!

Thumbnail of user willyg17
1 review
1 helpful vote
April 21st, 2019

Bad service, I recive item arrived broken and never refound my money.
Bad service, I recive item arrived broken and never refound my money

Thumbnail of user marijaz
1 review
6 helpful votes
February 23rd, 2017

A placed my order two months ago ($110.89). Never received it. Now they told me that Item is no longer available (hight knee boots). I requested refund but they are keep sending me an e mails offering points that I don't need. And I am already charged full amount on my Paypal account. This feels like a scam.

Thumbnail of user aubreyb38
1 review
5 helpful votes
April 3rd, 2017

If I could give zero stars I would. The customer service department is extremely rude and not helpful. They just throw their terms and conditions in your face and tell you to deal with it. The quality of their clothes are comparable to old rags. Terrible site!

Thumbnail of user chelseae1
1 review
6 helpful votes
April 12th, 2016

After 3 weeks of waiting I received my "floral romper" it is a completely different color from the picture for starters. The item is extremely see through and so revealing that I wouldn't even feel comfortable wearing it around the house. Clearly this was a stolen image online and these people had no clue what they were doing. I contacted the company but have not gotten a reply. I will post my review on every site until they contact me about my money back. It's ridiculous that these companies have not been shut down.

Thumbnail of user zoicat
1 review
0 helpful votes
June 22nd, 2018

Very very bad services! They reply very lat and when they reply, they send you standard texts that mostly have nothing to do with your concerne! Have to send lot of emails and still not a serious reply! Paid 100$ for a dress that I have to send back! I was expecting a better service for this price!

Thumbnail of user laurend64
1 review
3 helpful votes
December 4th, 2017

Ordered a bralette on the 20th November and its now the the 5th December, which is over two weeks ago I placed my order. Ive sent THREE emails and had not one reply from any of them! Absolutely ridiculous, terrible company and if my order does eventually turn up I will most definitely NOT be ordering from there again. Rude company, dont waste your money and time on it.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Discover the latest trends in women's fashion at CHOiES. Thousands of styles across Dresses, Tops, Swimwear, Jeans, Jackets, Skirts, Shoes and Accessories!

How do I know I can trust these reviews about CHOiES?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.4
196 reviews
Have a question about CHOiES?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business