I ordered my dress on the 15/11/16 and was told 20 working days. I waited patiently. The dress never arrived. The tracking never worked. I kept getting told to wait patiently, would i mind waiting another 2 weeks. It is now the 16/1/17 and still no dress only to be told to wait patiently 8 weeks of waiting. I have on numerous occassions told this and my request for a refund was denied. I have only now been told i can have a refund but it will take 15 days for my money to arrive back into my account. I know i won't be seeing this money again.