I came to know about China Freight from one of my friends. He praised a lot for them. So, I wanted to test. This is the first time I have used China Freight. And, I am amazed! I will continue to take their service for sure.
Perfect communication and my package was arrived on time. I am very impress with the wide scope of freight services that they provide and the way their clients are being vocal about the great service they are providing.
I was too nervous while placing the order with China Freight then I checked their reviews and almost all of them were really good. So, I decided to ship my 500kg of goods from China to the US last week and customer service executive Kevin was damn impressive. He gave me a perfect delivery, including customs clearance. It was through sea, but the delivery time was very fast. I will always recommend them as they are a blessing in the shipping world.
I was afraid of paying loads of money to get my shipments from China until I found China Freights. They shipped my big cargo within 10 days and the customer executive was very supportive. In a nutshell, it was a wonderful experience.
China Freight has been managing all my imports for the past few years and believe me they are the most outstanding ones in this sector. Their consultants are all self-effacing and respectful. No one can ever raise any questions about the products that they ship, being not in good condition. They complete the delivery so swiftly that you will be mesmerized. And the most shocking one above all is that their freight rates are the lowest in the world. So what are you waiting for? You will never regret working with them.
The best ever decision I made was to work with China Freight. They made my business career very much convenient. I had such a wonderful experience working with them. Their customer unit always had my back with their humbleness. They provided the least rates for the freights and believe me they are the only ones in the business with such low scales. Their shipment speed was very much unexpected and handed over my products always within a week. They are the finest company I ever worked with
Said order was ddp... collected goods and told me couldn't do ddp... quoted me tax of about 300... suggested a wrong hs code cost me 2500 in tax... refused to change code... lied about goods arriving in customs already as failed to provide any evidence when asked... poor service would not trust these again. Cheap price but worth paying more
Here is Big Fraud and Scamming company
Shenzhen Yuanxun International Freight Forwarding Co., Ltd and agent name is Jessie Cao
Beware from this, they have lots of tricks to scam customers, after my cargo arrived, they demand much money to release my package,
When I complained on Alibaba that I had to wait for at least 2 months, after waiting for 2 months I got only 5% of my cost back. Do whatever you want, Alibaba will not help you. You can give as much evidence as you want for your efforts, Alibaba is always on the side of its Chinese suppliers I emailed at least 200-300 emails to Alibaba against this fraudster and presented all the evidence but I got nothing.
My problem is still not solved. I asked for products to be sent to me from Amazon. They received products, and took more than 2 months to locate it, now they want me to pay for storage. I am happy to pay for shipment but they refuse.
When staff can't solve your problem and want to "blacklist " you(really) because you are complaining well within your rights, you normally go to management. Sending an e mail to the supposedly "management" and he refuses to assist and refer me back to the her.
I have written back to him but he is ignoring me. I now asked to speak to his manager and I am still waiting. This is the worst I ever experienced. Be aware they are not interested to deal with you. There are 48 products missing(after they received everything) and they just ignore the issue
We paid $4280 OVER what was quoted to us. Once they received our goods in China, they charged us more money before being released. THEN, I just learned that Forward Air in USA, the company China Freight used to have our product delivered to our customer is THREE DAYS LATE. I am on the phone now at 1:25PM PST 5/20/2021 and the pallet was picked up late today so delivery is not until 5/21/2021, FOUR DAYS LATE when the shipment arrived at the airport on 5/17/2021. SERIOUSLY. And there is NO ONE TO TALK TO at China Freight. It took me days just to get in hold of the ACTUAL broker in USA. China Freight sent contact information to us stating it was Swissport but they don't work with China Freight anymore. SMART! I finally got in touch with Maestro. How do I get refunded, reimbursed?
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First they give you a quote based on the right dimensions you give them which sounds attractive to lure you in.
Then you ship your products to their warehouse, give you a new way higher quote. If you want to cancel the shipment they will charge you an absurd amout of money simple to release your inventory.
TO BE AVOIDED AT ALL COSTS. SCAMMERS.
They saw the entirety of my necessities rapidly and finished the work with polished skills. Generally excellent correspondence. They were eager to help me on all parts of taking care of business. They finished it and contended on schedule. Strongly suggested!
They understood all of my requirements quickly and completed the task with professionalism. Very good communication. They were willing to assist me on all aspects of getting the job done. They completed it and competed on time. Highly recommended!
I was searching for reliable shipping company with reasonable prices. At beginning everything looks fair and honest with reasonable price for delivering my goods from China. They got my packing list and calculated price as my needs.
As soon as my goods arrived to their warehouse, they started to repacked my goods with so many reasons. After all repacking my final price rised of 50%! More than I paid on first invoice. My products became hostage at their warehouse. I have to pay the balance, otherwise would not make economical sense to walk out of the deal and start everything all over again.
When my goods finally arrived to US, I immediately find some of the products was unrepairable damaged. As soon as I contacted the China Freight, they started to blame other trucking company and refused to pay compensation or replacement. After I paid invoice to them I can't contact third parties shipping contractors.
Have to mention, that 50% extra, was charged to make my goods save through the shipping.
Please don't get hooked up on sweet talking about their caring services and responsibilities.
China Freight accepted an LCL shipment for one destination in the USA, but instead handling our pallet together, they on their own created 28 packages, and gave each one a FedEx label. These went into a container with 928 other packages. On the USA side, they authorized a random person to open the container and give the 956 cartons to FedEx cargo. In this process, they lost 25 of our 28 cartons, who knows how many others were lost. Chinafreight refused to tell us who the USA agent was, we had to investigate and finally found the USA agent, who then first could offer no help in providing proof of delivery to FedEx, then refused to answer calls or other questions. So many phone calls to China, and no support, they said file a claim with FedEx - we filed the claim and FedEx said since they never scanned in the labels, they had no responsibility. So $5000 in product, $1000 in shipping and $1500 in duty all lost. Mistakes happen, but if ChinaFreight were to offer real support - time could have been saved and there might have been a chance to find these lost items. We think ChinaFreight is a terrible company. They were also rude to our partners in China when they called to help us out.
It is a significant privilege for me to have helped out this organization. There is no uncertainty that China Freight offers me with great assistance, low cost, on-time conveyance
At first, I questioned their dedication whether they'll have the option to convey it on the schedule yet they really conveyed it two days before the responsibility. Thank you so much:-)
It is a great honor for me to have cooperation with this company. There is no doubt that China Freight offers me with a high quality service, low price, on- time delivery. Thanks so much.
I was always worried when I try to send my goods anywhere but after connecting with China Freight i easily send me goods with that company it's much trustable and good for transfer services, Highly Recommended thank you:-)
Overview
China Freight has a rating of 2.9 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. China Freight ranks 5th among Freight Forwarding sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members